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CyberData Singlewire InformaCast Series Operation Manual

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The IP Endpoint Company
Singlewire InformaCast®
RGB (Multi-Color) Strobe
Operations Guide
Part #011377
Document Part #931633A
for Firmware Version 20.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company Singlewire InformaCast®  RGB (Multi-Color) Strobe Operations Guide Part #011377 Document Part #931633A for Firmware Version 20.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 The following browsers have been tested against firmware version 20.0.0: • Internet Explorer (version: 11) • Firefox (also called Mozilla Firefox) (version: 62.0) • Chrome (version: 63.0.3239.132) • Safari (version: 12) • Microsoft Edge (version: 42.17134.1.0) Operations Guide 931633A CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 931633A CyberData Corporation...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 931633A CyberData Corporation...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 931633A CyberData Corporation...

  • Page 7: Table Of Contents

    Appendix A Mounting the Singlewire InformaCast® RGB (Multi-Color) Strobe A.1 Mount the Singlewire InformaCast® RGB (Multi-Color) Strobe ..........75 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ..................79 B.2 Documentation ........................79 B.3 Contact Information ........................80 B.4 Warranty and RMA Information ....................80 Operations Guide 931633A CyberData Corporation...
  • Page 8 Index Operations Guide 931633A CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  (1) this device may not cause harmful interference, and (2) this device must accept any interference received,  including interference that may cause undesired operation. Serial number begins with 3772 Model number Operations Guide 931633A CyberData Corporation...

  • Page 10: Typical System Installation

    Singlewire InformaCast® RGB (Multi-Color) Strobes can be installed as part of a VoIP phone system. Figure 1-2. Typical Installation 802.3af Compliant Ethernet Switch IP Phone IP PBX Server Singlewire InformaCast® RGB (Multi-Color) Strobe Operations Guide 931633A CyberData Corporation...

  • Page 11: Product Features

    Dynamically assigns IP addresses in addition to the option to use static addressing. • 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931633A CyberData Corporation...

  • Page 12: Specifications

    Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide 931633A CyberData Corporation...

  • Page 13: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931633A CyberData Corporation...

  • Page 14: Chapter 2 Installing The Singlewire Informacast® Rgb (Multi-Color) Strobe

    Table 2-2 illustrates the Singlewire InformaCast® RGB (Multi-Color) Strobe parts. Table 2-2. Parts List Quantity Part Name Illustration Singlewire InformaCast® RGB (Multi-Color) Strobe Assembly Installation Quick Reference Guide Singlewire InformaCast® RGB (Multi-Color) Strobe Mounting Accessory Kit Operations Guide 931633A CyberData Corporation...

  • Page 15: Singlewire Informacast® Rgb (Multi-Color) Strobe Setup

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Terminal Block can accept 16 AWG wire Operations Guide 931633A CyberData Corporation...
  • Page 16 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-4. Remote Switch Connection Terminal Block Operations Guide 931633A CyberData Corporation...

  • Page 17: Connecting The Singlewire Informacast® Rgb (Multi-Color) Strobe To The On-Board Relay

    The relay contacts are limited to 1A at 30 VDC. The relay activation time is selectable through the web interface and is controlled by DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well. Operations Guide 931633A CyberData Corporation...
  • Page 18 Figure 2-5. Wiring Diagram Example of External Relay (not supplied) High PIV UltraFast Solid State Controlled Device Switching Diode Such As Mechanical Electric Door Strike Relay Strobe Light Output Contacts AC or DC rated Depending Upon Controlled Device Requirements AC or DC Power Source POWER SUPPLY MAX.

  • Page 19: Identifying The Singlewire Informacast® Rgb (Multi-Color) Strobe Connectors And Jumpers

    Singlewire InformaCast® RGB (Multi-Color) Strobe Setup 2.2.3 Identifying the Singlewire InformaCast® RGB (Multi-Color) Strobe Connectors and Jumpers See the following figures and tables to identify the Singlewire InformaCast® RGB (Multi-Color) Strobe connector locations and functions. Figure 2-6. Connector Locations—Board Top Operations Guide 931633A CyberData Corporation...
  • Page 20 JTAG Interface (Not Used) ISP AT-Tiny Interface (Factory Only) Digital Microphone Interface (Not Used) Mute Disable Jumper—Jumper should be removed Enable AT-Tiny—Jumper should be installed Enable Write to EEPROM (Factory Only) JP10 Disables the intrusion sensor when installed. Operations Guide 931633A CyberData Corporation...
  • Page 21 Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup Figure 2-7. Connector Locations—Board Bottom Operations Guide 931633A CyberData Corporation...
  • Page 22 Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Figure 2-8. Connector Locations for the 021509 Board Table 2-5. Connector Functions Connector Function Ethernet Connector Operations Guide 931633A CyberData Corporation...

  • Page 23: Activity And Link Leds

    The square, AMBER 100 Mb Link LED above the Ethernet port indicates that the  • network 100 Mb connection has been established (see Figure 2-9). Figure 2-9. Activity and Link LED Link/Activity 100 Mb Link Operations Guide 931633A CyberData Corporation...

  • Page 24: Restoring The Factory Default Settings

    2-10) for more than five seconds. Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-10. RTFM Button (SW1) RTFM button (SW1) Operations Guide 931633A CyberData Corporation...

  • Page 25: Configure The Singlewire Informacast® Rgb (Multi-Color) Strobe Parameters

    Table 2-6. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931633A CyberData Corporation...

  • Page 26: Singlewire Informacast® Rgb (Multi-Color) Strobe Web

    Link to the SSL page. Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931633A CyberData Corporation...

  • Page 27: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-12. Figure 2-12. Toggle Help Button and Question Marks Hostname: Question mark  appears next to the web page items Operations Guide 931633A CyberData Corporation...
  • Page 28 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-13. Figure 2-13. Short Description Provided by the Help Feature Hostname: A short description of the  Question mark web page item will appear Operations Guide 931633A CyberData Corporation...

  • Page 29: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 30 Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup Figure 2-14. Home Page Singlewire Multicolor Strobe 377200001 v20.0.0 v20.0.0 v20.0.0 Operations Guide 931633A CyberData Corporation...
  • Page 31 Shows the current status of the intrusion sensor when the Home Page is refreshed. Import Settings Use this button to select a configuration file to import. After selecting a configuration file, click Import to import the configuration from the selected file. Operations Guide 931633A CyberData Corporation...
  • Page 32 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931633A CyberData Corporation...

  • Page 33: Configure The Device

    Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup 2.3.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-15. Figure 2-15. Device Configuration Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 34 When selected, the relay will be activated for as long as the device is ringing. Activate Relay During Night Ring When selected, the relay will be activated as long as the Nightringer extension is ringing. Operations Guide 931633A CyberData Corporation...
  • Page 35 0-255 scale. Brightness is specified with a value between 0 and 255. The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.

  • Page 36: Configure The Network Parameters

    Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup 2.3.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-16). Figure 2-16. Network Configuration Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 37 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931633A CyberData Corporation...

  • Page 38: Configure The Sip (Session Initiation Protocol) Parameters

    Singlewire InformaCast® RGB (Multi-Color) Strobe Setup 2.3.7 Configure the SIP (Session Initiation Protocol) Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-17). Figure 2-17. SIP Configuration Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 39 SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931633A CyberData Corporation...
  • Page 40 SIP-URI for the device's Nightringer extension. Enter up to 64 alphanumeric characters. SIP Auth ID Specify the Authenticate ID for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931633A CyberData Corporation...
  • Page 41 Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink when there is a SIP Call. This is the maximum brightness for “fade” type scenes. Operations Guide 931633A CyberData Corporation...
  • Page 42 Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Operations Guide 931633A CyberData Corporation...
  • Page 43 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931633A CyberData Corporation...
  • Page 44 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-18. SIP Page Set to Point-to-Point Mode Singlewire Multicolor Strobe Device is set to NOT register with a SIP server Operations Guide 931633A CyberData Corporation...

  • Page 45: Configure The Ssl Parameters

    Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup 2.3.8 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-24). Figure 2-19. SSL Configuration Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 46 Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup Figure 2-20. SSL Configuration Page Operations Guide 931633A CyberData Corporation...
  • Page 47 Client Certificate When doing mutual authentication this device will present a client certificate with these parameters. Client CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation.
  • Page 48 Singlewire InformaCast® RGB (Multi-Color) Strobe Setup 2.3.8.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-21. Figure 2-21. Certificate Info Window Operations Guide 931633A CyberData Corporation...
  • Page 49 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-22. Remove Server Certificate Window Operations Guide 931633A CyberData Corporation...

  • Page 50: Configure The Multicast Parameters

    A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many endpoints can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 51 Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup Figure 2-23. Multicast Configuration Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 52 Polycom Emergency Channel When an emergency Polycom channel/group number is selected, the device will subscribe to the default channel for one-way group pages. Group Numbers 1-25 are supported. Or, select Disabled to disable this channel. Operations Guide 931633A CyberData Corporation...
  • Page 53 Web Page Item Description Use this button to preview the strobe flashing behavior for the Multicast Strobe Settings. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 931633A CyberData Corporation...

  • Page 54: Configure The Sensor Configuration Parameters

    Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-24). Figure 2-24. Sensor Configuration Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 55 How bright the strobe will blink when the sensor is triggered. This is the maximum brightness for “fade” type scenes. The red LED value for the Sensor. Green The green LED value for the Sensor. Operations Guide 931633A CyberData Corporation...
  • Page 56 The red LED value for the Intrusion Sensor. Green The green LED value for the Intrusion Sensor. Blue The blue LED value for the Intrusion Sensor. Use this button to preview the strobe flashing behavior for the Intrusion Sensor Strobe Settings. Operations Guide 931633A CyberData Corporation...
  • Page 57 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931633A CyberData Corporation...

  • Page 58: Configure The Audio Configuration Parameters

    The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931633A CyberData Corporation...
  • Page 59 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Figure 2-27. Audacity 2 Operations Guide 931633A CyberData Corporation...
  • Page 60 Singlewire InformaCast® RGB (Multi-Color) Strobe Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-28. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931633A CyberData Corporation...

  • Page 61: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-29). Figure 2-29. Event Configuration Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 62 HTTP POST command. It can be a script used to parse and process the HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 931633A CyberData Corporation...
  • Page 63 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931633A CyberData Corporation...
  • Page 64 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 65 Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 66 Installing the Singlewire InformaCast® RGB (Multi-Color) Strobe Singlewire InformaCast® RGB (Multi-Color) Strobe Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 67: Configure The Autoprovisioning Parameters

    Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-30. Figure 2-30. Autoprovisioning Page Singlewire Multicolor Strobe Operations Guide 931633A CyberData Corporation...
  • Page 68 Press the Download Template button to create an autoprovisioning file for the device. See Section 2.3.13.3, "Download Template Button" Autoprovisioning log The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found). Operations Guide 931633A CyberData Corporation...
  • Page 69 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 70 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931633A CyberData Corporation...
  • Page 71 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931633A CyberData Corporation...
  • Page 72 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931633A CyberData Corporation...
  • Page 73 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 74 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 75 You can force a change to the audio files on the board by clicking Restore Default on the Audio page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931633A CyberData Corporation...
  • Page 76 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931633A CyberData Corporation...
  • Page 77 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931633A CyberData Corporation...

  • Page 78: Upgrade The Firmware

    Singlewire InformaCast® RGB (Multi-Color) Strobe Setup 2.4 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011377...
  • Page 79 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931633A CyberData Corporation...
  • Page 80 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931633A CyberData Corporation...

  • Page 81: Reboot The Device

    Section 2.3.4, "Log in to the Configuration Home Page". 2. Click on the Reboot button on the Home page (Figure 2-34). A normal restart will occur. Figure 2-34. Home Page Singlewire Multicolor Strobe 377200001 v20.0.0 v20.0.0 v20.0.0 Reboot Operations Guide 931633A CyberData Corporation...

  • Page 82: Command Interface

    O /dev/null --no-check-certificate "https://10.10.1.154/command" -- post-data "request=reboot" wget --user admin --password admin --auth-no-challenge --quiet - Swap boot partitions O /dev/null --no-check-certificate "https://10.10.1.154/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 931633A CyberData Corporation...

  • Page 83: Appendix A Mounting The Singlewire Informacast® Rgb (Multi-Color) Strobe

    Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 1.5 inches Sheet Metal Screw #6 Ribbed Plastic Anchor Table A-2. Gang Box Mounting Components Quantity Part Name Illustration #6-32 x 0.625-inch Flat-Head Machine Screw. Operations Guide 931633A CyberData Corporation...
  • Page 84 Figure A-1. Wall Mounting Options Screw Accessory Kit Pre-Drill Holes Self-Tapping Screws & Anchors for Anchors Strobe Cable from Paging Amplifier Backplate Slot = Cable Slot Open to J1 = Cable Slot Close Mounting Screw (3x) Faceplate Assembly Operations Guide 931633A CyberData Corporation...
  • Page 85 Network Cable & Ground Wire (Not Provided) Pick One of Two or Four Mounting Available Mounting Hole Screw (3x) for Ground Wire Connection 121002B Screw Accessory Kit Single Gang Box use two Two Gang Box use Four Operations Guide 931633A CyberData Corporation...
  • Page 86 Figure A-3. Wall Mounting with Single or Two Gang Box 0.25 [6.4] 0.25 [6.4] Wall Cutout 0.25 [6.4] 0.25 [6.4] Dimensions are in Inches [Millimeter] Operations Guide 931633A CyberData Corporation...

  • Page 87: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011377 B.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011377 Operations Guide 931633A...

  • Page 88: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 89 21 16 AWG gauge wire 7 configuration page configurable parameters 26 contact information 80 contact information for CyberData 80 current network settings 29 CyberData contact information 80 AC voltages, enclosure is not rated 9 activate relay (door sensor) 47...
  • Page 90 IP addressing setting 17 power input 4 alternative 4 product configuring 17 mounting 75 parts list 6 lease, SIP server expiration time 31 product features 3 product overview yellow activity LED 15 product features 3 Operations Guide 931633A CyberData Corporation...
  • Page 91 37 sensor setup parameters 37 sensors 47 server address, SIP 31 service 80 warranty policy at CyberData 80 setting up the device 7 web access password 17 settings, default 16 web access username 17 web configuration log in address 21...

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