LG WT7850H A Series Owner's Manual page 50

50 TROUBLESHOOTING
Wi-Fi (For the product that contains the wireless LAN module)
Problem
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the registration process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
Trouble
connecting
appliance and
The router frequency is not 2.4 GHz.
smartphone to
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz
Wi-Fi network
The distance between the appliance and the router is too far.
• If the appliance is too far from the router, the signal may be weak and the
numbers. (Do not use special characters.)
and connect the appliance to the wireless router. To check the router frequency,
check with your Internet service provider or the router manufacturer.
connection may not be configured correctly. Move the router closer to the
appliance or purchase and install a Wi-Fi repeater.
Possible Cause