LG WT7800H A Series Owner's Manual
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LG WT7800H A Series Owner's Manual

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OWNER'S MANUAL
WASHING MACHINE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WT7850H*A / WT7800H*A
www.lg.com
MFL68267080
Copyright © 2019-2021 LG Electronics Inc. All Rights Reserved.
Rev.01_102221

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  • Page 1 OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WT7850H*A / WT7800H*A www.lg.com MFL68267080 Copyright © 2019-2021 LG Electronics Inc. All Rights Reserved. Rev.01_102221...

  • Page 2: Table Of Contents

    Loading the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Special Care Features Options and Extra Functions 33 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 36 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 41 TROUBLESHOOTING...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics customer information center for instructions before resuming use.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not modify or extend the power cord. • If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. •...

  • Page 6: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation •...

  • Page 7: Product Overview

    • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View...
  • Page 8 PRODUCT OVERVIEW Accessories Required Accessories (sold separately) Included Accessories Tie Strap Hot and Cold Water Hoses Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Model WT7850H*A / WT7800H*A Electrical Requirements 120 VAC @ 60 Hz Min.

  • Page 9: Installation

    INSTALLATION INSTALLATION Before Installing WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.

  • Page 10: Choosing The Proper Location

    10 INSTALLATION Connecting to the Power Supply Final Installation Check Tools Needed Pliers Flat-Blade Screwdriver Level Choosing the Proper • The washer must be installed on firm flooring to minimize vibration during the spin cycle. Location Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.

  • Page 11: Unpacking And Removing Shipping Material

    • Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. Remove the foam tub insert.

  • Page 12: Connecting The Drain Hose

    12 INSTALLATION • Connect the blue hose to the cold water NOTE faucet and the red hose to the hot water faucet. • Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.

  • Page 13: Leveling The Washer

    INSTALLATION hose can result in flooding and property NOTE damage. • If the drain is large enough for the flange on the hose to fit inside, then do not insert the flange NOTE more than 1 - 2 inches into the drain. •...

  • Page 14: Final Installation Check

    14 INSTALLATION How to Level the Washer the top of the lid. Using these surfaces will result in the washer being unlevel. Position the washer in its final location. • Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level , you can use it to check that the washer is level.
  • Page 15 INSTALLATION • Connect this appliance to a grounded outlet Press the Start/Pause button. conforming to the rating prior to use. Failure to • The test will run for about 3 minutes. do so may result in fire, electric shock, or •...

  • Page 16: Operation

    16 OPERATION OPERATION Before Use Adjust settings. • Default settings for the selected cycle can be changed, if desired, using the cycle WARNING modifier and option buttons. • To reduce the risk of fire, electric shock, or injury • Not all modifiers and options are available to persons, read the SAFETY INSTRUCTIONS on all cycles.

  • Page 17: Sorting Laundry

    OPERATION Sorting Laundry example, lint collector - knit sweater; lint producer - terry cloth towels.) CAUTION How to Sort Laundry • The washer can be fully loaded, but the tub should not be tightly packed with items. The lid By Colors By Soil By Fabric By Lint...

  • Page 18: Loading The Washer

    18 OPERATION Loading the Washer Bulky Items • Do not wash entire pillows or cushions. Remove General Tips pillow or cushion inserts and wash the covers only. • Check and empty pockets. Paper clips, coins, • Use the Bedding cycle for large or bulky items matches, and other items can damage clothing such as poly-filled jackets, comforters, pillows, and the washer.

  • Page 19: Adding Cleaning Products

    OPERATION Adding Cleaning Products Single-Use Detergent Packs / Gel or Tablet Detergents About Detergent Use Place liquid or powdered detergent packs, or gel or tablet detergents in the tub before loading This washer is designed for use with only HE (High- laundry.
  • Page 20 20 OPERATION • If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser. Fabric Softener Compartment This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle.
  • Page 21 OPERATION Carefully pour the pre-measured amount of bleach directly into the bleach dispenser. • If you are using powdered bleach of any kind, pour it directly into the tub before adding the laundry. • Never add powdered bleach to the liquid bleach dispenser.

  • Page 22: Control Panel

    22 OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE •...
  • Page 23 OPERATION Time and Status Display Estimated Time Remaining • When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. • If the display shows , then the time will be displayed after the load sensing has detected the load size.

  • Page 24: Wash Cycles

    24 OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting Laundry section.
  • Page 25 OPERATION Cycle Deep Wash Description Provides additional water and washes heavily soiled mixed items, except delicate fabrics. Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Medium Available: All Soil Level Default: Normal Available: All Cycle Bright Whites Description This cycle is for washing white items only.
  • Page 26 26 OPERATION Cycle Pre Wash+Normal Wash Temp. Default: Warm Available: All Spin Speed Default: High Available: All Soil Level Default: Normal Available: Normal, Light Cycle Delicates Description Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged. (less than 8 lb) Wash Temp.
  • Page 27 • The default cycle is Small Load, used for normally soiled loads with a few items. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp. Default: Warm...
  • Page 28 28 OPERATION Cycle Soak Stain Care Cold Wash Steam Turbo Wash Allergiene Wash+Normal Delicates Perm.Press Towels Speed Wash † Waterproof Downloaded Default : Small Load...

  • Page 29: Cycle Modifiers

    OPERATION Cycle Modifiers Spin Higher spin speeds extract more water from clothes, reducing drying time and saving energy. About Modifier Buttons • Press the Spin button repeatedly until the Each cycle has default settings that are selected desired speed is selected. automatically.

  • Page 30: Options And Extra Functions

    30 OPERATION will be added to gradually increase the water button is not pressed within 60 minutes, the temperature to help remove stains that require washer will shut off and all cycle settings will be treatment at higher temperatures. lost. Any water remaining in the tub will be drained.
  • Page 31 OPERATION Turbo Wash NOTE Adding this option reduces the cycle time while still • This option is automatically deselected if Turbo providing similar wash performance to the same Wash is selected for the Normal, Heavy Duty, cycle without Turbo Wash Sanitary, and Bright Whites cycles.
  • Page 32 32 OPERATION NOTE • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, and the remaining time are alternately shown on the display during the wash cycle. • Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.

  • Page 33: Smart Functions

    Internet service provider or refer to your • Push Alerts wireless router manual. - When the cycle is complete or the appliance • LG ThinQ is not responsible for any network has problems, you will receive a push connection problems or any faults, malfunctions, message.
  • Page 34 (1) This device may not cause interference. function. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Start a cycle from the LG ThinQ application on your smartphone.

  • Page 35: Smart Diagnosis Tm Function

    LG ThinQ application. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) • Launch the LG ThinQ application and select the between the antenna and your body. Smart Diagnosis feature in the menu. Follow...

  • Page 36: Maintenance

    36 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Page 37 MAINTENANCE • Mineral scale and other spots may be removed Cleaner Instructions from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. Powdered cleaner Follow manufacturer’s recommendations. • Do not use steel wool or abrasive cleaners. Cleaning tablets Place directly into the washer tub.
  • Page 38 38 MAINTENANCE Cleaning the Water Inlet Filters Clean the inserts and drawer with warm water. If the washer does not fill properly, an error • Use a soft cloth or brush to clean and message will appear on the display. The inlet valve remove any residue.

  • Page 39: Care In Cold Climates

    MAINTENANCE Flush then reattach the water hoses. Turn on the washer and select the Spin cycle. • Before reattaching the water inlet hoses, flush them by running several gallons of Press the Start/Pause button to start the water through them into a bucket or drain, drain pump for 1 minute.
  • Page 40 40 MAINTENANCE Press the Power button to turn on the washer. Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. Press the Start/Pause button and check that the water fills properly. When the Drain Hose is Frozen Pour hot water in the washer tub and close the lid.

  • Page 41: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Before Calling for Service Error Messages Problem...
  • Page 42 42 TROUBLESHOOTING Problem Possible Cause & Solution The control lock function is on to prevent anyone from changing cycles or operating the washer. CONTROL LOCK • Turn off the control lock function in the control panel. See Control Lock under Options FUNCTION and Extra Functions.
  • Page 43 • Mechanical failure CLUTCH ERROR • Unplug the washer and call for service. Supply voltage is not correct. • Please call LG service center. You can find your local LG service center phone number on SUPPLY VOLTAGE the back cover page. ERROR...
  • Page 44 44 TROUBLESHOOTING Problem Possible Cause & Solution Vibrating noise Packaging materials were not removed. • See Unpacking and Removing Shipping Material in INSTALLATION. Wash load may be unevenly distributed in the tub.Wash load may be unevenly distributed in the tub. •...
  • Page 45 TROUBLESHOOTING Problem Possible Cause & Solution Excessive sudsing Too much detergent or incorrect detergent • HE detergents are formulated specifically for HE (High-Efficiency) washers and contain suds reducing agents. Only use detergent with the HE (High-Efficiency) logo. • For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent residue continues to be an issue, add an extra rinse.
  • Page 46 46 TROUBLESHOOTING Problem Possible Cause & Solution Washer will not Control panel has powered off due to inactivity. operate. • This is normal. Press the Power button to turn on the washer. Washer is unplugged. • Make sure that the power cord is plugged securely into an electrical outlet. Water supply is turned off.
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Water in the washer Drain hose is kinked, pinched, or clogged. does not drain or • Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under drains slowly.
  • Page 48 • Find the Wi-Fi network connected to your smartphone and remove it, then connect your not connected to the appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and connect the appliance using the Wi-Fi network.

  • Page 49: Limited Warranty

    ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
  • Page 50 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 51 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 52 Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
  • Page 53 Memo...
  • Page 54 54 Memo...
  • Page 55 Memo...
  • Page 56 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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