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Editing/Copying
Unable to delete file.
Files (videos/still images) that are protected cannot be deleted. Release
protection before deleting the file.
"Protecting Files" (A p. 77)
Unable to copy to SD card.
If the SD card is write protected, set it to off.
Unable to create disc with a BD writer (external Blu-ray drive).
Connect the USB cable correctly.
"Preparing a BD Writer" (A p. 82)
The tray of the BD writer (external Blu-ray drive) does not
open.
When this unit and the BD writer are not connected, the BD writer powers
off after 10 seconds.
Connect the USB cable, or unplug and reconnect the AC adapter of the BD
writer. Press the eject button while the power lamp of the BD writer lights up.
"Preparing a BD Writer" (A p. 82)
Unable to delete folder in USB external hard disk drive.
Delete the folder using a computer.
(When files are added or folders moved/renamed with a computer, they
cannot be deleted on this unit.)
Computer
Unable to copy files to the computer's HDD.
If the provided software Everio MediaBrowser 4 is not installed, some
functions may not work properly.
"Installing the Provided Software (Built-in)" (A p. 99)
Before making backup, make sure that enough free space is left in the
computer's hard disk (HDD).
Unable to copy files to DVD or Blu-ray disc with a PC.
To record to discs, a recordable DVD or Blu-ray drive is required for the
computer in use.
Cannot upload the file to YouTube.
Check if you have created an account with YouTube. (You need a YouTube
account to upload files to YouTube.)
Changing videos to the file format for uploading cannot be performed on this
unit.
Refer to the help file of the provided software Everio MediaBrowser 4
I am using a Mac computer.
Load the files to a Mac computer using the following method.
"Copying to Mac Computer" (A p. 108)
The computer cannot recognize the SDXC card.
Confirm and update the OS of your computer.
"When your computer cannot recognize the SDXC card" (A p. 13)
Troubleshooting
135
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