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D-Link SECURICAM Network DCS-900W User Manual

D-link dcs-900w: user guide
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Internet Camera
Version 1.40
Building Networks for People



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  Summary of Contents for D-Link SECURICAM Network DCS-900W

  • Page 1 DCS-900W Internet Camera Manual Version 1.40 Building Networks for People (10/04/04)
  • Page 2: Table Of Contents

    Hardware Installation ... 9 Security ...10 Using the Setup Wizard ... 11 DCS-900W Configuration ...17 Installing the DCS-900W Behind a Router ...27 IPView Lite Application Installation ...41 IPView Lite ..46 Uninstall IPView Lite Application ...78 Appendix (FAQ, Troubleshooting, How to Ping Your IP Address Time Zone Table, Active X Installation) ...80...
  • Page 3: Package Contents

    Package Contents One DCS-900W Internet Camera One Installation CD-ROM One 802.11b Antenna One AC power adapter One Camera Stand One Category 5 Ethernet Cable If any of the above items are missing, please contact your reseller. Local Area Network: 10Base-T Ethernet or 100BaseTX Fast Ethernet Wireless Local Area Network: 802.11b Wireless Router or Access Point...
  • Page 4: Introduction

    Unlike a PC Camera, the DCS-900W is a stand-alone system with a built-in CPU and Web server that trans- mits high quality video images for monitoring. The DCS-900W can be accessed re- motely, and controlled from any PC/Notebook over the Intranet or Internet via a web browser.
  • Page 5: Web Configuration

    Using a standard Web browser, Administrators can configure and manage the Internet Camera directly from its own Web page via the Intranet or Internet. This means you can access your DCS-900W at anytime from anywhere in the world! Remote Monitoring Utility...
  • Page 6: Rear Panel View

    DC Power Connector 802.11b Antenna The DCS-900W features an 802.11b wireless antenna for 802.11b wireless connectivity to your existing wireless network. The DCS-900W can be used in conjuction with an 802.11b compliant access point or router. EthernetCable Connector The DCS-900W features an RJ-45 connector for connections to 10Base-T Ethernet cabling or 100Base-TX Fast Ethernet cabling (which should be Category 5 UTP cable).
  • Page 7 Connections (continued) Bottom Panel view Stand Mount...
  • Page 8: Front View

    Dummy. Please refer to the DCS-900W Camera Configuration section on P. 24 for detailed information and usage. LAN LED The LAN LED is positioned on the right side of the DCS-900W’s lens. It is located below the Power LED. Steady orange confirms a good connection to the LAN.
  • Page 9: Hardware Installation

    Note: Power source is confirmed when the green LED Power Indicator located to the right of the lens on the DCS-900W is illuminated. Network Connectivity is confirmed when the orange LED Indicator on the DCS-900W located below the Power LED is illuminated.
  • Page 10: Security

    User Name and User Password. The Administrator can release a public User Name and Password so that when remote users access the DCS-900W they will be allowed to view the images transmitted by the DCS-900W.
  • Page 11: Using The Setup Wizard

    Using the Setup Wizard Follow the simple steps below to run the Setup Wizard to guide you quickly through the installation process. Insert the D-Link DCS-900W CD into your CD-ROM drive. Click Install Software Click Install Wizard Click Next...
  • Page 12 Using the Setup Wizard (continued) Click Click Next Click Finish...
  • Page 13 Using the Setup Wizard To run the Setup Wizard, click on Start->Programs->DCS-900W Series Setup Wizard. Your camera’s IP Address will be displayed here if it is valid. Click Wizard begin You must change the Admin ID and Password immediately to protect your camera against unauthorized access.
  • Page 14 Using the Setup Wizard The IP Address, Subnet Mask of your camera, Gateway, and DNS addresses must correspond with your network settings for you to access the camera. If you are unsure of what these settings should be, please check with your network administrator.
  • Page 15 Using the Setup Wizard If you need to make any changes, click Back to modify your camera settings. Otherwise, click Restart to save and apply your settings. Your setup is now complete! Click Link to launch your Web browser and view your images. Click Link Your camera is now...
  • Page 16 Using the Setup Wizard If you change any of the default settings in the Setup Wizard, the following screens may appear: This screen appears if the default IP Address of the camera ( does not correspond with your local area network settings. You must assign an IP address for your camera that corresponds to your network’s IP addressing scheme.
  • Page 17: Dcs-900W Configuration

    DCS-900W. Home Screen After the camera’s IP address is entered in the Browser, the DCS-900W Home screen will appear with a still image from your camera. There will be three options to choose from to set up and view your Internet Camera:...
  • Page 18 Click on Setup from the Home screen to access the settings required for the DCS- 900W. There will be several options in the Configuration page to choose from to setup your DCS-900W and they are as follows Advanced • System •...
  • Page 19 DCS-900W Configuration (continued) Advanced > System The System menu allows you to configure and set up your DCS-900W for operation. If you already set up your camera using the Setup Wizard, you may view/change your settings here. To access the System menu, click on the Advanced Tab in the menu bar, then the...
  • Page 20: Camera Name

    Advanced > System Camera Name: This field is used for entering a descriptive name for the camera. The default setting for the Camera Name is DCS-900W. The maximum length is 32 characters (Printable ASCII). Location: This field is used for entering a descriptive name for the location used by the DCS- 900W.
  • Page 21 900W’s RJ-45 LAN port and you also have an ISP PPPoE account, click on PPPoE and enter the Service Name, User ID and Password into the respective fields. The DCS-900W will get an IP Address from the ISP each time it starts up. (continued)
  • Page 22 ISP. Dynamic DNS The DCS-900W supports Dynamic DNS which means that you can obtain and assign an easy to remember static address for your camera like through a free service such as This means that no matter how often your camera’s IP changes, you will always be able to access your camera using your unique...
  • Page 23: Wireless Interface

    DCS-900W Configuration Advanced > System Wireless Interface: Connection Mode: Use the Connection Mode to determine the type of wireless communication for the Internet Camera. There are three choices: Infrastructure mode, 802.11 Adhoc mode and Adhoc mode. The default setting for the Connection Mode is Infrastructure.
  • Page 24: Led Control

    DCS-900W Configuration Advanced > System HEX input format HEX format interprets each pair of characters as an eight-bit value in hexadecimal (base 16) notation. Only the digits 0 through 9 and the letters A through F (in upper or lower case) are valid.
  • Page 25 For detailed instructions on how to do this, please refer to the next section of this manual on how to install the DCS-900W with a router. For each additional camera that is installed, you must select the Open Second Port option and assign the approriate Web server and Transfer Image Ports for each camera to enable remote viewing.
  • Page 26 DCS-900W Configuration Advanced > System Note: If you are installing multiple DCS-900W and wish to use the default address, remember to assign this address to the LAST camera that you plan to install to avoid conflict of IP Address.
  • Page 27: Installing The Dcs-900W Behind A Router

    DCS-900W Configuration Installing the DCS-900W Behind a Router Single Camera Installation If you are installing a single camera on your network the installation is an easy 4–step procedure: 1) Identify Your Camera on the Network 2) Assign a Local IP Address for Your Camera 3) Determine Your Router’s WAN IP Address (Enable Remote Viewing)
  • Page 28 DCS-900W Configuration Installing the DCS-900W Behind a Router 1) Identify Your Camera on the Network Once you are logged into the camera via a Web browser on your network PC,click on the Advanced Tab, and select System. Enter a unique Camera Name and Location.
  • Page 29 DCS-900W Configuration Installing the DCS-900W Behind a Router Assigning and opening second port in the DCS-900W ( For Installing Multiple Cameras) Opening ports will allow users to view the camera via the Internet. The ports that are opened must be unique for each camera in order to successfully view the images remotely.
  • Page 30 ROUTER SET-UP AND INSTALLATION The following steps generally apply to any router that you have on your network. The D-Link DI-614+ is used as an example to clarify the configuration process. Determine Your Router’s WAN IP Address Note: Because a dynamic WAN IP address can change from time to time depending on your ISP, you may want to obtain a Static IP address from your ISP.
  • Page 31: Assigning And Opening Virtual Server Ports

    DCS-900W Configuration Installing the DCS-900W Behind a Router ASSIGNING AND OPENING VIRTUAL SERVER PORTS 5) Open Virtual Server Ports To Enable Remote Image Viewing The Virtual Server Ports of your router must be opened for remote access to your camera. This is also referred to as port forwarding. Please proceed as follows: Select Enabled to enable virtual server settings.
  • Page 32: Viewing Your Camera

    DCS-900W Configuration Installing the DCS-900W Behind a Router *IMPORTANT NOTE: Some ISPs may block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. Some ISPs block traffic on commonly used ports to conserve bandwidth. If your ISP does not pass traffic on port 80, you will need to change the service port the camera uses from 80 to something else, like 800.
  • Page 33 DCS-900W Configuration Advanced > Video The Video menu allows you to control and adjust the image settings for your DCS- 900W. Click on Video on the left hand panel and the Image screen will appear as shown in the following illustration: Video Resolution: Select the desired video resolution format: 320x240 (default) or 640x480.
  • Page 34 Tools > Admin he Tools->Admin menu allows the system administrator to assign users permission to monitor the DCS-900W from a remote site. Click on Tools, then Admin in the left hand panel to access the Admin menu. Enter the Admin...
  • Page 35: Add User

    Each user name can be used as a group. For example, if the Username is Guest and the User Password is Guest, anyone can access the DCS-900W using this information. The maximum length for the User Name is 12 characters (Printable ASCII).
  • Page 36 Select Synchronized with Time Server and the time will be based on the GMT setting. This is the default setting for the DCS-900W. Using a time server with your camera is recommended for time/date accuracy for your recorded video images and is critical for surveillance applications.
  • Page 37 DCS-900W is powered off, the time must be reset manually at reboot. Apply/Cancel: After making sure all settings are correct, click on the Apply icon to store the settings in the DCS-900W. You can alternatively click on the Cancel icon if you do not wish to make changes to the DCS-900W.
  • Page 38 Factory Reset: A factory reset restarts the DCS-900W and returns all settings to their default values. The Factory Reset will prompt you with a “Do you really want to factory reset this device?” message and a YES button. If you do not want to carry out a factory reset command, exit the panel without clicking YES, otherwise click on the “YES”...
  • Page 39 Viewing Image using either ActiveX Mode or Java Mode as described in the next section. The last step is to position the DCS-900W and adjust the focus, by manually turning the lens clockwise or counter-clockwise to the desired image quality.
  • Page 40 900W will be displayed when the Location field is changed in the Web Configuration settings under Advanced > System. (continued) Date/Time - The date/time of the DCS-900W will be displayed according to your time server settings or from your manual settings.
  • Page 41: Ipview Lite Application Installation

    IPView Lite software is included for administrators to manage up to 4 DCS-900Ws remotely, record to hard drive, and configure advanced settings for the DCS-900W. IPView Lite is a complete software management tool for the DCS-900W and includes all configurable settings available in the web configuration utility.
  • Page 42 IPView Lite Application Installation (continued) Click Next Click Click Next...
  • Page 43 IPView Lite Application Installation Click Next If your sound card or video card has not passed Windows Logo testing, this window will appear. Click Continue Anyway If there are previously installed target files that are newer than the source files, do NOT overwrite them. Click (continued)
  • Page 44 IPView Lite Application Installation Click Finish After successfully installing the IPView Lite, the application program for the DCS- 900W is automatically installed to \Programs\IPViewLite Directory. To start running the IPView Lite click on windows Start > Programs > IPViewLite > IPViewLite.
  • Page 45 IPView Lite Application Installation (continued) Once logged in, the IPView Lite application is executed and the IPView Lite interface will appear in the default List View format:...
  • Page 46: Ipview Lite

    IPView Lite This section describes the operation of the IPView Lite application User Interface with detailed procedures for using the application. IPView Lite IPView Lite allows you to manage your cameras by enabling you to search, configure and preview all the DCS-900Ws from one location. It is designed with a user-friendly interface for ease of control and navigation.
  • Page 47: How To Change The Password

    IPView Lite (continued) How to Change the Password Change Password When IPView Lite is used for the first time, it is highly recommended that the Administrator change the User Name and Password for security purposes. Once the User Name and Password are defined, only the Administrator has access to the management of IPView Lite applications.
  • Page 48: How To Change The Ip Address

    IPView Lite (continued) How to Change the IP Address Changing the IP Address To change an IP Address for a camera, select Camera > Add. An Add Camera dialog box will appear (see below) Click on Browse. The Browse Camera dialog box will appear with a blank screen (see below).
  • Page 49 ID and password, you will be prompted to enter your admin ID and password before IPView Lite will allow you to change the IP Address for the DCS-900W. Enter the new IP Address, the Subnet Mask and the Default gateway into the respective...
  • Page 50: How To Add A Camera, where is your router’s WAN IP and :800 is the port that your camera is using. Please refer to the DCS-900W Configuration, Installation Behind a Router section of this manual for details on P.27.
  • Page 51 IPView Lite (continued) How to Add a Camera Click on Search. IPView Lite will detect and search for all the available cameras that are installed on the local area network. Highlight the camera you wish to add and click on Add. The Add Camera dialog box will appear once again with the IP Address entered.
  • Page 52: How To Delete A Camera

    IPView Lite- Getting Started How to Add/Delete a Camera If the Login Camera dialog box appears, make sure to enter the correct Username and Password. Click OK. The camera will be added into IPView Lite, in list format. If the Username and Password are entered incorrectly, the camera will not be added into IPView Lite.
  • Page 53: How To Format The Camera View

    IPView Lite (continued) How to Format the Camera view From the menu bar select View > 4 Cameras. (See below.) The icon on the upper left corner of the screen will appear with the camera number that is being displayed. To return to the IPView Lite list view, right-click on the icon located on the upper left corner of the screen and a case sensitive menu will appear.
  • Page 54: How To Rotate The Video View

    IPView Lite (continued) How to Rotate the Video view In View Mode format, click on the icon located on the upper left corner of the screen and a pop-up menu will appear. Once you click Rotate Right or Rotate Left in the menu, the video will rotate 90 degrees to the right or left.
  • Page 55: How To Start Recording

    IPView Lite (continued) How to Start Recording To start recording with a camera you must highlight the camera you want to use from the list view format. From the menu bar select Camera > Start. An AVI file will appear in your IPView Lite folder to save the recorded videos.
  • Page 56 (continued) Camera Property Settings > General Once you have completed the initial configuration of the DCS-900W using the Web- based interface, you can review or change your configuration using either the Web- based configuration utility or the Property Settings in the DCS-900W IPView Lite.
  • Page 57 IPView Lite (continued) Camera Property Settings > IP Assignment IP Assignment If you need to change your IP Address, select the IP Address tab in the Camera property window. There are two options: Manually Assign or Assign Automatically Using. Please refer to theDCS-900W Configuration section: Advanced – System on P.19 for further details.
  • Page 58 IPView Lite (continued) Camera Property Settings > DNS DNS (Domain Name System) server is an Internet service that translates domain names into IP Addresses. Please refer to the DCS-900W Configuration section under Advanced - System on P.19 for further details.
  • Page 59 Camera Property Settings > Wireless Wireless Your camera’s wireless settings must correspond to your network settings for a proper and successful connection to the DCS-900W. Please refer to the DCS-900W Configuration section under Advanced– System on P.19 for further details.
  • Page 60 DCS-900W Configuration section under Advanced– System on P.19 for further details. Image Brightness, contrast, hue, resolution, compression, frame rate, and light frequency can be adjusted for your camera. Please refer to the DCS-900W Configuration section under Advanced – Video on P.33 for further details.
  • Page 61 Users Set up user accounts with user name and password for camera access. Please refer to the DCS-900W Configuration Setting under Tools-Admin on P.34 for more detailed information. To add a user click on the Add icon and the Add User dialog box will appear. Enter the User Name and Password into the specific field.
  • Page 62 Camera Property Settings > Date/Time Date/Time Set the camera’s time and date to provide correct time information for remote users by selecting Synchronized with Time Server or Set Manually. Please refer to the DCS-900W Configuration section under Tools-Time on P.36 for further details.
  • Page 63 IPView Lite (continued) Camera Property Settings > Information Information Displays information about the camera such as the model, firmware version, MAC address, and IP address. Please refer to the DCS-900W Configuration section under Status on P.38 for further details.
  • Page 64 (continued) Camera Property Settings > Tools Tools Reset the camera and update firmware in this section. Please refer to the DCS-900W Configuration section under Tools-Default on P.38 for further details. Upgrade Firmware Enter the full path of the firmware binary file name in the Update Firmware field or you can click on the Browse button to select the file.
  • Page 65 If the Manual Recording option is chosen, you must manually start recording in the List view of the DCS-900W in the Menu Bar or by clicking on the Record Icon. Choose Round the Clock to enable the DCS-900W to record all video frames continuously to your hard drive.
  • Page 66 IPView Lite (continued) Camera Property Settings > Recording Scheduled Recording Select Schedule Recording to record based on specific times and dates. Click Schedule Setting to set the time and date for recording your files. Select By Date and enter in the dates, Start, and Stop Times.
  • Page 67 DCS-900W will begin to record any time it detects motion. Click on Sensitivity Setting to set the sensitivity levels for the DCS-900W. Moving the bar to the right will make the DCS-900W more sensitive to motion; moving the bar to the left will make the DCS-900W...
  • Page 68 IPView Lite (continued) Camera Property Settings > Recording File Options You can adjust the maximum file size by clicking on File Size from the Recording File Options field. The file size must be between 10 and 50MB. If the recorded video files reach the file size allocated, video images will be recorded into another file automatically.
  • Page 69: Menu Bar

    IPView Lite (continued) Menu Bar The menu bar makes it easier to navigate IPView Lite. All Management functions can be accessed from the menu bar. Menu Bar > File New > Opens a new camera list. Cameras must then be added to the list for configuration Open >...
  • Page 70: Viewing Format

    IPView Lite (continued) Menu Bar > View View on the menu bar provides users with management capabilities for Columns, List, Camera and Refresh. You can view the Camera in 1 Camera or 4 Camera mode. The View menu bar is pictured below. Columns When Columns is launched, a dialog box will appear displaying the Column Settings.
  • Page 71: List View

    IPView Lite (continued) List View All the cameras and their properties, such as the camera name, IP Address, user name, and location, will be displayed in the list view. Note: Right click on any camera to bring up a menu of actions you can apply to the selected camera.
  • Page 72 IPView Lite- Getting Started (continued) Menu Bar > Camera, Tools Camera on the menu bar provides options to manage the camera. Add up to 4 additional Cameras for viewing. The Camera menu also allows you to Delete a camera, manage the Property, Enable real-time video capture, or take a Snap shot image.
  • Page 73: System Configuration

    IPView Lite (continued) Menu Bar > Tools Account The account menu is for administrators to change user name and password. System Configuration This menu allows you to set overwrite options to overwrite old recorded files with new recorded files. Check the Load Last Configuration When Program Starts to load all your configured settings each time you run IPView Lite.
  • Page 74 IPView Lite (continued) Menu Bar > Tools overwritten. You can specify between 300MB to 10GB hard drive reserve space. If you reserve 1000MB and you have 3000MB of hard drive space, recording will recycle once the 2000MB limit is reached. Click on By Time to overwrite old files with new files once the time frame that you specify has been reached.
  • Page 75 IPView Lite (continued) Menu Bar > Tools Networking Configuration If your LAN uses a Proxy server to connect to the Internet, select Use a proxy for HTTP Protocol, and click OK. If you choose this option, you must enter the IP address and port that your Proxy server uses to connect to the Internet.
  • Page 76: Ipview Lite Icon Description

    IPView Lite Icon Description Open a new file. The hot key is Ctrl+N. Open an existing file. The hot key is Ctrl+O. Save a file. The hot key is Ctrl+S. List view format. The hot key is Ctrl+F1. 1 Camera view format. The hot key is Ctrl+F3. 4 Camera view format.
  • Page 77: Context Sensitive Menu

    IPView Lite (continued) Context Sensitive Menu In List View format, highlight a camera and right-click to bring up a context sensitive menu for features such as Add, Delete, Property, Enable, Snap shot, Start, and Stop recordings. In View mode format click on the icon located on the upper left corner of the screen and a case sensitive menu will appear (see below).
  • Page 78: Uninstall Ipview Lite Application

    Uninstall IPView Lite Application Click on windows Start Menu / Programs / IPView / Uninstall IPView Lite. A new prompt screen will be displayed like the one below confirming the removal. Choose the option that you want and click Next to continue the process or click on Cancel to reject the uninstall process.
  • Page 79: Uninstall Ipview Application

    Uninstall IPView Application (continued) The InstallShield Wizard prompt will appear. Click Finish to complete the uninstallation procedure.
  • Page 80: Address Time Zone Table, Active X Installation)

    Q: What algorithm is used to compress the digital image? A: The DCS-900W utilizes MJPEG image compression technology providing high quality images. MJPEG is a standard for image compression and can be applied to various web browser and application software without the need to install extra software.
  • Page 81: Internet Camera Installation

    Frequently Asked Questions Internet Camera Installation Q: Can the DCS-900W be used outdoors? A: The DCS-900W is not weatherproof. It is not recommended that you use the camera outdoors. Q: What network cabling is required for the Internet Camera? A: The Internet Camera uses Category 5 UTP Twisted-pair cable allowing 10 Base-T and 100 Base-T networking.
  • Page 82 Troubleshooting Internet Camera Installation Q: Why does the Power LED not light up constantly? A: The power supply used might be at fault. Confirm that you are using the provided power supply, which is DC 5V, for the Internet Camera and verify that the power supply is well connected.
  • Page 83 Troubleshooting Internet Camera Installation Q: Noisy images occur. How can I solve the problem? A1: The video images might be noisy if the Internet Camera is used in a very low light environment. To solve this issue you need more lighting. Q: The images are poor quality, how can I improve the image quality? A1: Make sure that your computer’s display properties are set to at least 16-bit color.
  • Page 84: How To Ping Your Ip Address

    How to Ping Your IP Address The PING (Packet Internet Groper) command can determine whether a specific IP Address is accessible by sending a packet to the specific address and waiting for a reply. It is a very useful tool to confirm if the IP Address of the Internet Camera is a valid IP address over the network.
  • Page 85 How to Ping your IP Address 1) A successful connection to the camera will be indicated by 4 reply statements (above). If you fail to connect to your camera you will see the following: 2) Check to see if you have entered your camera’s IP Address correctly and reassign your camera’s IP Address to a valid IP address of the network.
  • Page 86: Time Zone Table

    Time Zone Table GMT stands for Greenwich Mean Time, which is the global time that all time zones are measured from.
  • Page 87 Time Zone Table (continued)
  • Page 88: Important Information

    Xplug Control Installation Installation to a Web Server It is highly recommended to install the Xplug Control application to the Web Server for Internet Explorer 5.0. It must be installed to a Public Domain with a Fixed IP Address. 1. Installation: Copy the “xplug.ocx”...
  • Page 89 Installation of the X-Plug to a Local PC (continued) Insert the CD-ROM into the CD-ROM drive to initiate the completed, a menu screen will appear as follows: Click Install Software. To install Xplug Control click on the “Xplug Control” button to activate the installation procedure for the plug- in program.
  • Page 90 Installation of the X-Plug to a Local PC (continued) Click Next Click...
  • Page 91: Adjusting The Camera Focus

    (continued) Click Finish Adjusting the Camera Focus To help you get the best image quality, keep in mind that while adjusting the DCS-900W focus you can preview the image quality from your Web browser. Camera Lens Adjust by turning clockwise or...
  • Page 92 Adjusting the Camera Focus Note: You can further adjust the Internet Camera’s image quality through the Web Configuration under Advanced-Video on P. 33. Please refer to the Web Configuration section for further details. Direct exposure to sunlight may cause permanent damage to the CMOS sensor.
  • Page 93: Technical Specifications

    Technical Specifications Video specification Resolution: Sensor: Gain control: Exposure: White Balance: Shutter: Minimum Illumination: Focal Length: Aperture: Image (Video Setting) Image compression: Frame rate: Compression Rate selection: Frame rate setting: Video resolution: Brightness control: Contrast control: Hue control: System Hardware LAN Connector: WLAN Connector: 640 x 480 pixel...
  • Page 94 Technical Specifications LED Indicator: Power Supply: Power Communication: Communication Support Communication: Communication protocol: Web Configuration Requirements: Internet Explorer 5.0 or above or Netscape 6.0 or above • CPU: Pentium II, 266 MHz or above • Memory Size: • VGA card resolution: •...
  • Page 95: Contacting Technical Support

    Contacting Technical Support Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.
  • Page 96: Warranty

    D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part. D-Link may in its sole discretion replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 97 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid.
  • Page 99: Registration

    Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.