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Digital Projector
User Manual
MH5005
V 1.00

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Table of Contents
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Summary of Contents for BenQ MH5005

  • Page 1 Digital Projector User Manual MH5005 V 1.00...
  • Page 2: Warranty And Copyright Information

    For other information, please visit www.BenQ.com. Copyright Copyright © 2021 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3: Table Of Contents

    Table of Contents Warranty and Copyright information ................2 Important safety instructions ....................4 Introduction .......................... 7 Shipping contents ............................7 Projector exterior view ..........................8 Controls and functions..........................9 Positioning your projector ....................12 Choosing a location ..........................12 Obtaining a preferred projected image size..................
  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 9. Never replace the lamp assembly or any 13. Always place the projector on a level, electronic components unless the projector is horizontal surface during operation. unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
  • Page 6 50 cm clearance from walls and free flow of air around the projector. outlet and call BenQ to have the projector - Locations where temperatures may become serviced. excessively high, such as the inside of a car with all windows rolled up.
  • Page 7: Introduction

    Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Remote control with Projector VGA cable batteries Quick start guide Warranty card* Power cord •...
  • Page 8: Projector Exterior View

    Projector exterior view 10 11 1. Focus ring and Zoom ring 12. USB Type A port with power charging 2. Vent (air exhaust) 13. RGB (PC) signal input jack 3. Adjuster feet 14. RGB (PC) signal output jack 4. Projection lens 15.
  • Page 9: Controls And Functions

    Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. 5. Arrow keys ( , POWER When the On-Screen Display (OSD) menu is Toggles the projector between standby mode activated, these keys are used as directional and on.
  • Page 10 6. SOURCE 14. SMART ECO Displays the source selection bar. Displays the Light Mode menu for selecting a suitable lamp operating mode. 7. ECO BLANK 15. FREEZE Used to hide the screen picture. Freezes the projected image. Do not block the projection lens from projecting as this could cause the blocking 16.
  • Page 11 Remote control effective range The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet). Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.
  • Page 12: Positioning Your Projector

    Select this location with the projector suspended upside-down in front of the screen. Purchase the upside-down from behind the screen. Note that a BenQ Projector Ceiling/Wall Mount Kit from your special rear projection screen and the BenQ dealer to mount your projector.
  • Page 13: Obtaining A Preferred Projected Image Size

    All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
  • Page 14: Mounting The Projector

    If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 15: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.
  • Page 16 Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. To correct this, you will need to manually correct it following these steps. 1. Do one of the following steps to display the keystone correction page.
  • Page 17: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. A/V device VGA cable VGA to DVI-A cable USB cable Component Video to VGA...
  • Page 18 You need only connect the projector to a video source device using just one of the connecting methods, however each provides a different level of video quality. Terminal Picture quality Best HDMI Component Video (through RGB Better input) Good S-Video Normal Video Connecting audio...
  • Page 19: Operation

    Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector.
  • Page 20: Using The Menus

    Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. • Basic OSD menu: provides primary menu functions. (See Basic menu on page • Advanced OSD menu: provides full menu functions. (See Advanced menu on page To access the OSD menu, press MENU on the projector or remote control.
  • Page 21: Securing The Projector

    Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below: 1. Go to Advanced Menu - System > Menu Settings and press OK. 2. Select Menu Type and OK. 3. Press / to select Basic. Next time when you turn on the projector, you may access the Basic OSD menu by pressing MENU.
  • Page 22: Switching Input Signal

    Please write down the recall code, and contact 2. Write down the number and turn off your projector. BenQ Customer Center. 3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of Recall Code: purchase documentation to verify that you are an authorized user of the projector.
  • Page 23: Shutting Down The Projector

    • The brightness level of the projected image will change accordingly when you switch between different input signals. • For best display picture results, you should select and use an input signal which outputs at the projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which may cause some image distortion or loss of picture clarity.
  • Page 24: Menu Operation

    Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
  • Page 25 Advanced menu Main menu Submenu Options Bright/Presentation/Infographic/ Picture Mode Video/sRGB/Spreadsheet/(3D)/ User 1/User 2 Bright/Presentation/Infographic/ Reference Mode Video/sRGB/Spreadsheet/(3D) 0~50~100 Brightness -50~0~50 Contrast -50~0~50 Color -50~0~50 Tint 0~15~31 Sharpness Brilliant Color On/Off Color Cool/Normal/Warm Temperature R Gain (0~50~100) G Gain (0~50~100) Color B Gain (0~50~100) Temperature R Offset (-50~0~50)
  • Page 26 Main menu Submenu Options Aspect Ratio Auto/Real/4:3/16:9/16:10 -40~0~40 Keystone Auto Vertical -40~0~40 Keystone Test Pattern On/Off Phase PC & Component YPbPr Tuning H. Size H:-5~0~5 Position V:-5~0~5 Auto/Top Bottom/Frame 3D Mode Sequential/Frame Packing/Side by Display Side/Off 3D Sync Invert Disable/Invert Apply 3D 3D Settings 1/3D Settings 2/3D Settings...
  • Page 27 Main menu Submenu Options Front Table/Rear Table/Rear Projector Installation Ceiling/Front Ceiling Remote Receiver Front/Top/Front+Top Auto Source Search On/Off Auto Sync On/Off Light Mode Normal/ECO/SmartEco/LampSave Reset Light Light Settings Reset/Cancel Timer Light Usage Time Quick Cooling On/Off Disable/5 min/10 min/15 min/ Blank Timer 20 min/25 min/30 min Reminder...
  • Page 28 Main menu Submenu Options Language Bhs Ind Eco/Normal Standby Mode Standby Audio Pass Settings Off/Audio in/HDMI-1/HDMI-2 Through Background BenQ/Black/Blue/Purple Background Settings Splash Screen BenQ/Black/Blue Menu Type Basic/Advanced System Menu Settings Menu Display 5 sec/10 sec/20 sec/30 sec/Always Time Mute On/Off...
  • Page 29: Basic Menu

    Basic menu The higher the value, the brighter the image. Adjust this control so the black areas Brightness of the image appear just as black and that detail in the dark areas is visible. There are several options to set the image's aspect ratio depending on your input signal source.
  • Page 30 Picture Mode • Video: Is suitable for playing videos in an environment where there is ambient light. Dynamic color details are preserved by BenQ enhancement technology. • sRGB: Maximizes the purity of RGB colors to provide true-to-life images regardless of brightness setting. It is most suitable for viewing photos taken with an sRGB compatible and properly calibrated camera, and for viewing PC graphic and drawing applications such as AutoCAD.
  • Page 31: Advanced Menu

    Picture Mode • Video: Is suitable for playing videos in an environment where there is ambient light. Dynamic color details are preserved by BenQ enhancement technology. • sRGB: Maximizes the purity of RGB colors to provide true-to-life images regardless of brightness setting. It is most suitable for viewing photos taken with an sRGB compatible and properly calibrated camera, and for viewing PC graphic and drawing applications such as AutoCAD.
  • Page 32 The higher the value, the brighter the image. Adjust this control so the black areas Brightness of the image appear just as black and that detail in the dark areas is visible. The higher the value, the greater the contrast. Use this to set the peak white level Contrast after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
  • Page 33 Color Temperature There are several preset color temperature settings available. The available settings may vary according to the signal type selected. • Normal: Maintains normal colorings for white. • Cool: Makes images appear bluish white. • Warm: Makes images appear reddish white. Color Temperature Tuning You can also set a preferred color temperature by adjusting the following options.
  • Page 34 Display There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. 15:9 picture • Real: Projects an image as its original resolution and resizes it to fit within the display area.
  • Page 35 This projector features a 3D function which enables you to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images. You need to wear a pair of 3D glasses to view the 3D images. •...
  • Page 36 Settings Projector Choosing a location on page Installation Remote Allows you to enable all the remote receivers or one specific remote receiver on the projector. Receiver Auto Source Allows the projector to automatically search for a signal. Search • On: Allows the projector to automatically determines the best picture timings for the displayed image when PC signal (analog RGB) is selected and AUTO is Auto Sync pressed.
  • Page 37 Quick Cooling: Selecting On enables the function and projector cooling time will be shortened from a normal 90-second duration to approximately 15 seconds. Blank Timer Sets the image blank time when there is no action taken on the blank screen, once elapsed the image will return to the screen.
  • Page 38 Selects a baud rate that is identical with your computer’s so that you can connect Baud Rate the projector using a suitable RS-232 cable and update or download the projector’s firmware. This function is intended for qualified service personnel. Adjusts the equalizer gain settings for an HDMI signal. The higher the setting, the HDMI stronger the gain value.
  • Page 39 • Closed Caption Enable: Activates the function by selecting On when the selected input signal carries closed captions. Closed Captions: An on-screen display of the dialogue, narration, and sound effects of TV programs and Caption videos that are closed captioned (usually marked as "CC" in TV listings). •...
  • Page 40: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
  • Page 41 The following Lamp warning displays will remind you to change the lamp. Notice Order a replacement lamp Install a new lamp for optimal performance. Press Equivalent lamp hour >XXXX hours dismiss the message. Order a new lamp at www.BenQ.com Maintenance...
  • Page 42 Replace lamp soon diminishes with use. This is normal lamp behavior. You can Equivalent lamp hour >XXXX hours replace the lamp whenever you notice that the brightness level Order a new lamp at www.BenQ.com has significantly diminished. Press to dismiss the message.
  • Page 43 3. Remove the lamp cover from the projector. • Do not turn the power on with the lamp cover open. • Do not insert your fingers between the lamp and the projector. The sharp edges inside the projector may cause injuries 4.
  • Page 44 13. Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 14. .Connect the power and restart the projector. Resetting the Light timer 15.
  • Page 45 Indicators Light Status & Description Power events Stand-by mode Powering up Normal operation Normal power-down cooling Download CW start fail Data abort, scaler shutdown abnormally Scaler reset fail Burn-in events Burn-in on Burn-in off Light events Light life exhausted Light error in normal operation Light is not lit up Thermal events Fan 1 error (the actual fan speed is outside the desired speed)
  • Page 46: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed.
  • Page 47: Specifications

    RS-232 serial control 30°C@ 0~12,200m above sea level 9 pin x 1 Transporting IR receiver x 2 Original packing or equivalent is recommended Repairing Please visit below website and choose your country to find your service contact window. http://www.benq.com/welcome Specifications...
  • Page 48: Dimensions

    Dimensions 296 mm (W) x 120 mm (H) x 221 mm (D) Unit: mm Specifications...
  • Page 49: Timing Chart

    1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ 1024 x 576 60.0 35.820 46.966 Notebook_timing BenQ 1024 x 600 64.995 41.467 51.419 Notebook_timing 1280 x 720 1280 x 720_60 45.000...
  • Page 50 1024 x 768 XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 BenQ Notebook 1024 x 576@60Hz 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600@65Hz 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 51 • Video timings Supported 3D format Vertical Horizontal Pixel Timing Resolution Frequency Frequency Frequency Frame Frame Side by (Hz) (kHz) (MHz) Sequential Packing Bottom Side 720 (1440) x 480i 59.94 15.73 480p 720 x 480 59.94 31.47 720 (1440) x 576i 15.63 576p...

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