Packard Bell EasyNote TG User Manual
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Packard Bell EasyNote TG User Manual

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Packard Bell EasyNote TG
Packard Bell EasyNote TG
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  • Page 1 Packard Bell EasyNote TG User’s Manual Packard Bell EasyNote TG User’s Manual...
  • Page 2 © 2014. All Rights Reserved. Packard Bell EasyNote TG Covers: ENTG71BM This revision: June 2014 Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.

  • Page 3: Table Of Contents

    Table of contents - 3 A B L E O F C O N T E N T S First things first Using passwords ........39 Your guides ..........5 Entering passwords ........40 Basic care and tips for using your Power management computer..........
  • Page 4 4 - Table of contents Troubleshooting tips........67 Choose an Internet Service Provider ..69 Error messages......... 67 Network connections......... 71 Surf the Net!..........73 Internet and online security Security ............. 73 First steps on the net ......69 Playing Blu-Ray or DVD movies Protecting your computer......

  • Page 5: First Things First

    We would like to thank you for making this Packard Bell notebook your choice for meeting your mobile computing needs. Your guides To help you use your Packard Bell notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer.

  • Page 6: Taking Care Of Your Computer

    6 - First things first You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>. Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

  • Page 7: Cleaning And Servicing

    First things first - 7 cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2.

  • Page 8: Getting To Know Your Computer

    E T T I N G T O K N O W Y O U R C O M P U T E R After setting up your computer, as illustrated in the setup instructions, let us show you around your new Packard Bell computer. Top view - display...

  • Page 9: Top View - Keyboard

    Getting to know your computer - 9 Top view - keyboard Icon Item Description Power button Turns the computer on and off. For entering data into your computer. See "Using the keyboard" on page 14. Keyboard Do not use a keyboard protector or similar cover as the keyboard includes ventilation intakes for cooling.

  • Page 10: Left View

    10 - Getting to know your computer Left view 1 2 3 Icon Item Description Connects to a Kensington-compatible Kensington lock computer security lock. slot Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock.

  • Page 11: Right View

    Getting to know your computer - 11 Right view Icon Item Description Internal optical drive; accepts Optical drive CDs or DVDs. Optical disk Lights up when the optical drive is access indicator active. Optical drive eject Ejects the optical disk from the button drive.

  • Page 12: Rear View

    12 - Getting to know your computer Rear view 2 3 4 5 # Icon Item Description DC-in jack Connects to an AC adapter. Connects to audio devices (e.g., Headset/speaker speakers, headphones) or a headset jack with microphone. USB ports Connect to USB devices.

  • Page 13: Base View

    Getting to know your computer - 13 Base view Icon Item Description Ventilation and Allows the computer to stay cool. cooling fan Do not cover or obstruct the openings. Simulates removing and reinstalling the battery. Battery reset Insert a paperclip into the hole and pinhole press for four seconds to reset the computer.

  • Page 14: 14 - Using The Keyboard

    14 - Using the keyboard S I N G T H E K E Y B O A R D The keyboard has full-sized keys and a numeric keypad, separate cursor, Windows, function and special keys. Lock keys and numeric keypad Note Information in this section may not apply to your computer.
  • Page 15 Using the keyboard - 15 Icon Function Description Allows you to create backup copies of your computer; either the entire system or only Backup selected files and folders. Create a regular schedule or make copies whenever you want. Enables/disables the computer’s Communication communication devices.

  • Page 16: Windows Keys

    16 - Using the keyboard To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other key in the hotkey combination. Hotkey Function Description Fn + Special Function keys (see page Activates the F1 to F12 keys. keys Scrolls to the beginning of a Fn +...

  • Page 17: Touchpad

    Touchpad - 17 O U C H P A D Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response.
  • Page 18 18 - Touchpad This allows you to control applications with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right or left edge. • Swipe in from right: Toggle the charms. •...

  • Page 19: Recovery

    Windows tools, or the recovery backup. Note Packard Bell Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible.
  • Page 20 20 - Recovery 1. From Start, type 'Recovery' and then click Packard Bell Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected.

  • Page 21: Creating A Drivers And Applications Backup

    Recovery - 21 • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5.
  • Page 22 USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Packard Bell Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup.

  • Page 23: Recovering Your System

    Recovery - 23 If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly. Important Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'.

  • Page 24: Reinstalling Drivers And Applications

    If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Packard Bell Recovery Management in the list of apps. 2. Click Reinstall Drivers or Applications.
  • Page 25 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Packard Bell Resource Center to start. • If Packard Bell Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical...

  • Page 26: Returning To An Earlier System Snapshot

    26 - Recovery 2. You should see the Contents section of the Packard Bell Resource Center. Images for reference only. 3. Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall.

  • Page 27: Returning Your System To Its Factory Condition

    Recovering from a recovery backup on page Recovering from Windows Start Packard Bell Recovery Management: • From Start, type ’Recovery’ and then click Packard Bell Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC).
  • Page 28 28 - Recovery the Windows Store). See Customized Restore with Packard Bell Recovery Management on page Restore Factory Settings with Packard Bell Recovery Management 1. Click Restore Factory Settings. Important ’Restore Factory Settings’ will erase all files on your hard drive.
  • Page 29 "Reset your PC" completely removes all your files and resets your computer to factory settings. 4. Click Next. The process will take several minutes. Customized Restore with Packard Bell Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens.

  • Page 30: Recovering From A Recovery Backup

    30 - Recovery 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. Recovering from a recovery backup To recover from a recovery backup on a USB drive: 1.
  • Page 31 Recovery - 31 b. Click Reset your PC to start the reset process: Reset your PC deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre- installed on your system. If you can access important files on your hard drive, back them up now.
  • Page 32 32 - Recovery b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed.

  • Page 33: Connecting To The Internet

    Connecting to the Internet - 33 O N N E C T I N G T O TH E N T E R N E T Note Information in this section may not apply to your computer. This chapter includes basic information on types of connections, and getting connected to the Internet.

  • Page 34: Connecting Wirelessly

    Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Packard Bell notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.

  • Page 35: Connecting To A 3G Network

    Connecting to the Internet - 35 Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider for details on connecting to the Internet via 3G.

  • Page 36: 36 - Using A Bluetooth Connection

    36 - Using a Bluetooth connection S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
  • Page 37 Using a Bluetooth connection - 37 4. Tap the device you wish to add from the list of discovered devices, and tap Pair. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device.

  • Page 38: Bios Utility

    38 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 39: Securing Your Computer

    Securing your computer - 39 E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —...

  • Page 40: Entering Passwords

    40 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press <Enter> to access the BIOS utility.

  • Page 41: Power Management

    Power management - 41 O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
  • Page 42 42 - Power management 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.

  • Page 43: Battery Pack

    Battery pack - 43 A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.

  • Page 44: Optimizing Battery Life

    44 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 45: Checking The Battery Level

    Battery pack - 45 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 46: Traveling With Your Computer

    46 - Traveling with your computer R A V E L I N G W I T H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer.

  • Page 47: What To Bring To Meetings

    Traveling with your computer - 47 You can put the computer in Sleep mode by pressing <Fn> + <F4> or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.

  • Page 48: What To Take With You

    48 - Traveling with your computer What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •...

  • Page 49: Traveling With The Computer

    Traveling with your computer - 49 Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home.

  • Page 50: Preparing The Computer

    50 - Traveling with your computer Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). •...

  • Page 51: Memory Card Reader

    Memory card reader - 51 E M O R Y C A R D R E A D E R Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section.
  • Page 52 52 - Memory card reader (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.

  • Page 53: Video And Audio Connectors

    Video and audio connectors - 53 I D E O A N D A U D I O C O N N E C T O R S Connect to a monitor with a VGA or DVI port (the type of connection supported depends your...

  • Page 54: Hdmi

    54 - HDMI H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.

  • Page 55: Universal Serial Bus (Usb)

    Two USB standards are currently available on Packard Bell computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Packard Bell computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports.

  • Page 56: Frequently Asked Questions

    56 - Frequently asked questions R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
  • Page 57 Frequently asked questions - 57 • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 58: Requesting Service

    2. Make sure the D2D Recovery setting in Main is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <F2> when you see the Packard Bell logo during boot up. For more information,...
  • Page 59 Frequently asked questions - 59 If the country you are traveling in does not have an Packard Bell- authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.packardbell.com. Before you call Please have the following information available when you call Packard Bell for online service, and please be at your computer when you call.

  • Page 60: Tips And Hints For Using Windows 8.1

    F r e qu e nt ly a sk 60 - Frequently asked questions Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key;...

  • Page 61: Can I Boot Directly To The Desktop

    Frequently asked questions - 61 Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Right-click the taskbar and select Properties from the menu that opens. 3. From the Navigation tab, check Go to the desktop instead of Start when I sign in.
  • Page 62 62 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, move your cursor to the upper right-hand corner of the screen and click Settings >...

  • Page 63: How Do I Set The Alarm

    Frequently asked questions - 63 Can I make tiles bigger or smaller? Right-click anywhere on Start to open the Customize menu, click the tile(s) you wish to resize and click Resize. Select a size from the menu that appears. How do I close an app? Move your cursor to the top of the screen.

  • Page 64: Where Are My Apps

    64 - Frequently asked questions 5. Save the alarm by clicking the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the upper right-hand corner of the screen and click Search, start typing the name of the app you would like to open.

  • Page 65: What Is A Microsoft Id (Account)

    Frequently asked questions - 65 How do I make an app appear on my taskbar? If you're in All apps and you want to make an app appear on the taskbar, right-click a tile to select it and open the Customize menu. Select Pin to taskbar.

  • Page 66: How Do I Add A Favorite To Internet Explorer

    66 - Frequently asked questions sign in to your favorite websites. When you sign in to your PC with a Microsoft account, you'll connect your PC to the people, files, and devices you care about. Do I need one? You do not need a Microsoft ID to use Windows 8.1, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID.

  • Page 67: Troubleshooting

    R E Q U E N T LY Frequently asked questions - 67 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself;...
  • Page 68 68 - Frequently asked questions Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press <F2> (during POST) to enter the BIOS Memory size utility, then press Exit in the BIOS utility to mismatch...

  • Page 69: Internet And Online Security

    Internet and online security - 69 N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 73).
  • Page 70 70 - Internet and online security Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’...

  • Page 71: Network Connections

    Internet and online security - 71 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection.
  • Page 72 72 - Internet and online security services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point.

  • Page 73: Surf The Net

    Security You are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Packard Bell has pre-installed ™ Symantec’s award-winning Norton Internet Security on your computer.
  • Page 74 Note Packard Bell guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it.
  • Page 75 Internet and online security - 75 against malware, make sure it is using up-to-date antivirus and anti- malware software. What is a personal firewall? A personal firewall is a software program designed to prevent unauthorized access to or from a private network. It acts as a shield to protect your Internet connection from unwanted connections, some of which may attempt to take control of your computer to install or re- distribute viruses or malicious programs.
  • Page 76 A complete version of Norton Internet Security is pre-installed on your Packard Bell system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today;...
  • Page 77 Internet and online security - 77 combination of letters, numbers and symbols (e.g., # $ % ! ?). Avoid using any of the following as your password: your login name, anything based on your personal information such as your last name, and words that can be found in the dictionary, especially "password."...
  • Page 78 78 - Internet and online security • Steer clear of fraudulent Web sites used to steal personal information. When visiting a Web site, type the address (URL) directly into the Web browser rather than following a link within an email or instant message. Fraudsters often forge these links to make them look convincing.
  • Page 79 Internet and online security - 79 Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted.

  • Page 80: 80 - Playing Blu-Ray Or Dvd Movies

    80 - Playing Blu-Ray or DVD movies D V D L A Y IN G A Y O R MO VIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via the HDMI port.

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