Axis P3304 User Manual
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Axis P3304 User Manual

P3304 fixed dome network camera
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AXIS P3304 Fixed Dome Network Camera
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  • Page 1 AXIS P3304 Fixed Dome Network Camera User Manual...
  • Page 2 • Radio frequency emission when installed according to the instructions and used in its intended environment. This manual is intended for administrators and users of AXIS P3304 • Immunity to electrical and electromagnetic phenomena when Fixed Dome Network Camera, and is applicable to firmware 5.40 and installed according to the instructions and used in its intended later.
  • Page 3 IEC/EN/UL 60950-1. webinars, tutorials and guides. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS P3304 Fixed Dome Network Camera Table of Contents Symptoms, Possible Causes and Remedial Actions ..... Technical Specifications ........

  • Page 6: Hardware Overview

    AXIS P3304 Fixed Dome Network Camera Hardware Overview Hardware Overview Network connector I/O terminal connector Control button Network indicator LED Power indicator LED Power connector Audio out Audio in Status indicator LED 10 Microphone Connectors and Buttons For technical specifications, see page 53.

  • Page 7: Led Indicators

    Resetting the product to factory default settings. See page 48. • Connecting to an AXIS Video Hosting System service. See page 42. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...
  • Page 8 AXIS P3304 Fixed Dome Network Camera Hardware Overview Status Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Slow flash for failed upgrade. Power Normal operation. Green Amber Flashes green/amber during firmware upgrade. Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports &...

  • Page 9: Access The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 11: The Live View Page

    Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons. The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the...
  • Page 12 Access the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS P3304 Fixed Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 29. Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions on page 28.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS P3304 Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 16: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    AXIS P3304 Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 20.
  • Page 19 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 20: Stream Profiles

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: View Area

    4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.

  • Page 22: Privacy Mask

    For more information about privacy masks, see Privacy Mask on page 22. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 23: Audio Settings

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 12.

  • Page 24: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 35.

  • Page 25: Configure The Live View Page

    AXIS P3304 Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page.
  • Page 26 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 27 AXIS P3304 Fixed Dome Network Camera Configure the Live View Page Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. Active/Inactive displays two buttons, one or each action.

  • Page 28: Ptz (Pan Tilt Zoom)

    AXIS P3304 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 21.

  • Page 29: Guard Tour

    AXIS P3304 Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

  • Page 30: Detectors

    Motion Detection Parameters on page 31. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 35.
  • Page 31 AXIS P3304 Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 32: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 33: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 34 AXIS P3304 Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 35: Events

    Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.

  • Page 36: Add Recipients

    AXIS P3304 Fixed Dome Network Camera Events For more information, see the online help Add Recipients The product can send media files and messages to notify users about events. Before the product can send media files or notification messages, you must define one ore more recipients.

  • Page 37: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 45. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 38 AXIS P3304 Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording.

  • Page 39: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 40: Date & Time

    Check the box to enable the IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings on page 23.

  • Page 41: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 42 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 43 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 44 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 45: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS on page 39. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 48. UPnP The Axis product includes support for UPnP .

  • Page 46: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 47: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 48: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 49: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s web pages.

  • Page 50: Emergency Recovery Procedure

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 51 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 52 AXIS P3304 Fixed Dome Network Camera Troubleshooting Lower frame rate than See Performance Considerations on page 55. expected Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available.
  • Page 53 AXIS P3304 Fixed Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS P3304 Image sensor Progressive scan RGB CMOS 1/4'‘ Lens Varifocal 2.8 – 10 mm, F1.7, DC-iris Horizontal angle of view: 80° – 22° Vertical angle of view: 48° – 14°...
  • Page 54 Open API for software integration, including ONVIF, specification available at Integration Programming www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Interface Communications, specifications available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera Connection...
  • Page 55 User Manual, recording software, installation and management tools, Windows decoder 1–user license, smoked transparent cover Video AXIS Camera Station — Video management software for viewing and recording up to 50 management cameras software (not See www.axis.com/products/video/software/ for more software applications via partners...
  • Page 56 User Manual Ver. M2.5 AXIS P3304 Fixed Dome Network Camera Date: July 2014 © Axis Communications AB, 2011 - 2014 Part No. 58802...

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