Axis P3304 User Manual
Fixed dome network camera
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Also See for P3304:
- User manual (56 pages) ,
- Specifications (2 pages) ,
- Installation manual (74 pages)
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Summary of Contents for Axis P3304
- Page 1 USER’S MANUAL AXIS P3301 Fixed Dome Network Camera AXIS P3301-V Fixed Dome Network Camera AXIS P3304 Fixed Dome Network Camera AXIS P3304-V Fixed Dome Network Camera...
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Page 2: Intellectual Property Rights
• download user documentation and firmware updates • find answers to resolved problems in the FAQ database. Search by product, category, or phrases • report problems to Axis support by logging in to your private support area • visit Axis Support at www.axis.com/techsup Implementers Corporation. -
Page 3: Table Of Contents
Glossary of Terms ................. 51 AXIS P3301/AXIS P3304 - Table of contents... -
Page 4: Product Overview
This manual applies to the AXIS P3301/AXIS P3301-V and AXIS P3304/AXIS P3304-V Fixed Dome Network Cameras. These cameras will be referred to in the manual as AXIS P3301/AXIS P3304. The information provided here applies to all models, except where otherwise indicated. -
Page 5: Overview
Weight AXIS P3301 = 425g (0.94 lb) power supply excl. Weight AXIS P3301-V = 580g (1.28 lb) power supply excl. Weight AXIS P3304 = 435g (0.96 lb) power supply excl. Weight AXIS P3304-V = 590 g (1.30 lb) power supply excl. 16mm cable conduit (not supplied) fitted... -
Page 6: Led Indicators
Control Button - press this button until the status LED blinks green to install the camera using an AVHS service (see page 34), or the AXIS Internet Dynamic DNS Service described on page 35. To restore the factory default settings using the control button, follow the instructions Resetting to the Factory Default Settings, on page 40. -
Page 7: Accessing The Camera
Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS P3301/AXIS P3304 network camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. -
Page 8: Setting The Root Password
Options > Network > TCP/IP Advanced. For more information, please see NAT traversal (port mapping) for IPv4, on page 35. See also the AXIS Internet Dynamic DNS Service at www.axiscam.net For technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Setting the root password over a secure connection To gain access to the product, the password for the default administrator user root must be set. -
Page 9: Adjusting The Image
To compensate, focus on an object slightly closer than the intended area. To create an HTTPS connection, start by clicking this button. Image balance ring AXIS P3301/AXIS P3304 Locking screw Tilt adjustment screw (on each side) Focus puller Zoom puller... -
Page 10: Axis Media Control
JPEG format on your computer. This button is primarily intended for use when the AMC viewer toolbar is not available. AXIS Media Control The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. See AXIS Media Control (AMC), for more information. -
Page 11: Pan/Tilt/Zoom Controls
User-defined buttons can also appear in the Control panel, see Advanced, on page 23. Click the Home button to steer the camera to the Home position. The Home position is defined under Setup > PTZ> Preset Positions. AXIS P3301/AXIS P3304... -
Page 12: Video Streams
Important! H.264 is licensed technology. The network camera includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller. AXIS P3301/AXIS P3304 Unicasting is used for video-on-demand broadcasting, so that there is no video traffic on the network until a client connects and requests the stream. -
Page 13: Axis Media Control (Amc)
QuickTime adds latency to the video and audio stream (up to 3 seconds) • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this <ip> = IP address... -
Page 14: Video & Audio Settings
To avoid bandwidth problems on the network, the frame rate allowed to each viewer can be limited. Select the Unlimited radio button to allow the highest available frame rate or select the Limited to... radio button and enter a value (1-30) fps in the field. AXIS P3301/AXIS P3304 on this page to... -
Page 15: Overlay Settings
#b in the Include text: field. The current bit rate is displayed as a text overlay on the Live View page. To view the image stream while configuring the GOV settings and Bit rate control, select Open... under Preview. AXIS P3301/AXIS P3304 Text, date &... -
Page 16: Stream Profiles
Modify an existing stream profile based on the light situation and motion to be captured by your camera. See Stream Pro- • file Settings for more information. • Highlight the stream profile you wish to remove, then click Remove to remove it from the list. AXIS P3301/AXIS P3304... -
Page 17: Camera Settings
This is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. The AXIS P3301/AXIS P3304 can be set to automatically identify the light source and compensate for its color. -
Page 18: Privacy Mask
To receive audio, release the button. Note: The push-to-talk button is configured from AMC (see AXIS Media Control (AMC), on page 13). It is possible to configure the push-to-talk button so that it toggles between the speaking and listening modes. -
Page 19: Audio Output
To receive synchronized video in H.264 and audio, it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server. This is enabled in the camera under System Options > Date & Time. Please refer to the help pages for more information. AXIS P3301/AXIS P3304... -
Page 20: Live View Config
Displays still images only. Hit the Refresh button in your browser to view a new image. Recommended viewer for other browsers (Motion JPEG). H.264 only. A slower imaging alternative to Server Push (Motion JPEG only). Displays still images only. Hit the Refresh button in your browser to view a new image. AXIS P3301/AXIS P3304... -
Page 21: Action Buttons
Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. -
Page 22: Ptz
Note: The Pan Tilt Zoom feature only applies to the AXIS P3304/AXIS P3304-V Network Camera. In the Pan Tilt Zoom Settings page you can enable digital PTZ and create the PTZ preset positions. Check the Enable digital PTZ box and click Save to enable digital pan/tilt/zoom and PTZ controls in Live View. -
Page 23: Guard Tour
Entrance (H). You can return the AXIS P3304 Network Camera to the overview image after a set time of viewing a preset position. The interval is configurable from 0 seconds (i.e. disabled) to 300 seconds. The default interval is 30 seconds. -
Page 24: Applications
If there is an Internet connection Automatic Installation appears in the web page. If there is no Internet connection to the camera, go to www.axis.com to acquire a License key file. You will need a license code and the device's serial number to receive a license key. -
Page 25: Events
• URL (IP address or host name) • User Name and Password • Descriptive name of your choice • Network address (IP address or host name) • Port number available from each web page. When the setup is complete, the AXIS P3301/AXIS P3304... -
Page 26: Triggered Event
(the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection. AXIS P3301/AXIS P3304... -
Page 27: Configuration Example
5. Set the When Activated... parameters, (what the camera would do at the specified time) for example, send uploaded images to an e-mail address. 6. Click OK to save the Event in the Event Types list. Please see the online help for descriptions of each available option. AXIS P3301/AXIS P3304... -
Page 28: Camera Tampering
AXIS P3301/AXIS P3304 Camera tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed, or severely defocused. First, you must create an event, see How to set up a triggered event, on page 26, for the camera to send an alarm. -
Page 29: Configuring Motion Detection
To exclude parts of the Include window, select the Exclude option and position the Exclude window as required, within the Include window. • Blue peaks in the Activity window are a sign of motion but they do not trigger the motion detection functionality. Please see the online help for descriptions of each available option. AXIS P3301/AXIS P3304... -
Page 30: Port Status
An object that appears in the region trig- gers motion detection for only a very short period High AXIS P3301/AXIS P3304 Sensitivity Ordinary colored objects on ordinary backgrounds trigger the motion detection Only very bright objects on a dark back-... -
Page 31: System Options
Enable Basic Setup - Before using the AXIS P3301/AXIS P3304 Network Camera, there are certain settings that should be made, most of which require Administrator access privileges. To quickly access these settings use the Basic Setup in the menu. -
Page 32: Audio Support
RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service. In Axis implementation, the network device and the authentication server authenticate themselves with the help of digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an Certification Authority (CA). -
Page 33: Date & Time
Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the video streams. Use the predefined formats or use your own custom date and time formats. See Advanced File Naming & Date/Time Formats in the online help for information on how to create your own date and time formats. AXIS P3301/AXIS P3304... -
Page 34: Basic Tcp/Ip Settings
Utility to search the network for connected Axis products or reset the network camera to factory default settings and then perform the installation again. Use the following IP address - To use a static IP address for the AXIS P3301/AXIS P3304 Network Camera, check the radio button and then make the following settings: •... -
Page 35: Axis Internet Dynamic Dns Service
AXIS Internet Dynamic DNS Service Enable this option to use the AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera (requires Internet access). Click Settings... to register the camera with the Axis Internet Dynamic DNS service, or to modify the existing settings (requires access to the Internet). - Page 36 SOCKS SOCKS is a networking proxy protocol. The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the network camera is located on a local network behind a firewall, and notifications, uploads, alarms, and such need to be sent to a destination outside the local network (such as the Internet).
- Page 37 The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic.
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Page 38: Ports & Devices
System Overview provides an overview of the camera’s status and settings. Information that can be found here includes the camera’s firmware version, IP address, security, event and image settings and recent log items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the camera’s settings. AXIS P3301/AXIS P3304... -
Page 39: Logs And Reports
For more information, please visit the Developer pages at www.axis.com/developer Plain Config - this function is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages. -
Page 40: Resetting To The Factory Default Settings
The unit now has the default IP address 192.168.0.90 Note: For other methods of setting the IP address, please refer to the product’s Installation Guide that accompanies the prod- uct, or download a copy from www.axis.com AXIS P3301/AXIS P3304... -
Page 41: The I/O Terminal Connector
Connect input/output devices to the camera as follows: 1. Attach the cables for the device securely to the supplied green connector block. 2. Once the cables are connected, connect the connector block to the green terminal connector on the camera. AXIS P3301/AXIS P3304 I/O terminal Connector block... -
Page 42: Terminal Connector
Terminal Connector AXIS P3301/-V/AXIS P3304/-V 3.3V max. 50mA AXIS P3301/AXIS P3304 e.g. pushbutton... -
Page 43: Troubleshooting
Upgrading the Firmware When you upgrade your camera with the latest firmware from the Axis Web site, your camera receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before updating the firmware. -
Page 44: Axis Support
Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters. -
Page 45: Symptoms, Possible Causes, And Remedial Action
VAPIX. To enable ONVIF, reset the product to Factory default settings. See page 40. If the camera and client are on the same network, Run AXIS IP Utility to locate the camera. Identify the camera using its model or serial number Alternatively: 1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. - Page 46 Problem with AMC. To enable the updating of video images in Microsoft Internet Explorer, set your browser to (Internet Explorer only) allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is installed on your workstation. Installation of additional ActiveX Configure your camera to use a Java applet for updating the video images under Live View Config >...
- Page 47 Unsynchronized audio and video Distorted audio For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may be triggered mistakenly.
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Page 48: Technical Specifications
AXIS P3304/AXIS P3304-V: 1/24500 s to 1/6 s • Pan: 360° • Tilt: 170° • Rotation: 340° AXIS P3304/AXIS P3304-V: Digital PTZ, preset positions, guard tour • H.264 (MPEG-4 Part 10/AVC, Baseline profile) • Motion JPEG • AXIS P3301/ AXIS P3301-V: 160x120 to 640x480 •... - Page 49 *This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org) • Open API for software integration, including VAPIX® and AXIS Camera Application Platform*, AXIS Media Control SDK*, event trigger data in video stream •...
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Page 50: General Performance Considerations
94 x 144 x 132 mm (3.7” x 5.7” x 5.2”) • AXIS P3301: 425 g (0.94 lb) excl. power supply • AXIS P3304: 435 g (0.96 lb) excl. power supply • AXIS P3301-V: 580 g (1.28 lb) excl. power supply •... -
Page 51: Glossary Of Terms
IP address to a hardware MAC address. A request is broadcast on the local network to discover the MAC address for an IP address. ARTPEC (Axis Real Time Picture Encoder) - This chip is used for image compression. ASIC (Application Specific Integrated Circuit) - A circuit designed for a specific application, as opposed to a general purpose circuit, such as a microprocessor. - Page 52 Ethernet systems are 10BASE-T and 100BASE-T10, which provide transmission speeds up to 10 Mbps and 100 Mbps respectively. ETRAX (Ethernet Token Ring AXIS) - Axis' own microprocessor. Factory default settings - These are the settings that originally applied for a device when it was first delivered from the factory.
- Page 53 (kilobits per second) - A measure of the bit rate, i.e. the rate at which bits are passing a given point. See also Bit rate. AXIS P3301/AXIS P3304 - Glossary of Terms LAN (Local Area Network) - A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area.
- Page 54 Internet. This provides security, AXIS P3301/AXIS P3304 - Glossary of Terms administrative control, and a caching service. Any proxy server associated with a gateway server, or part of a gateway server, effectively separates the organization’s...
- Page 55 32-bit IP address; it simply looks at the bits selected by the mask. AXIS P3301/AXIS P3304 - Glossary of Terms Switch - A switch is a network device that connects network segments together, and which selects a path for sending a unit of data to its next destination.
- Page 56 AXIS P3301/AXIS P3304 - Glossary of Terms image, which may also be a completely new image. WAN (Wide-Area-Network) - Similar to a LAN, but on a larger geographical scale. W-LAN (Wireless LAN) - A wireless LAN is a wireless local area network that uses radio waves as its carrier: where the network connections for end-users are wireless.
- Page 57 Host Name 35 HTTP Server 25 HTTPS 8, 9, 31, 35 I/O Ports 38 I/O Terminal Block 6, 41 AXIS P3301/AXIS P3304 - Index IEEE 802.1X 32 Input 41 IP Address Filtering 31 Live View 10 Live View Config 20 Logs &...
- Page 58 AXIS P3301/AXIS P3304 - Index Upgrade Server 38 UPnP 35, 37 Video Stream 14 WDR 17...
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