Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-2
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text
Telephone (TTY) Users (U.S.
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Canada) . . . . . . . . . . . . . . . . . . 13-10
Canada) . . . . . . . . . . . . . . . . . . 13-10
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-15
Customer Information
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-16
®
OnStar
. . . . . . . . . . . . . . . . . . . . 13-17
Statement . . . . . . . . . . . . . . . . . 13-18
13-1