This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under “Safety information” on page 1 and “Important service information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Lenovo Z710 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines that contain small conductive fibers to decrease electrostatic discharges.
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Lenovo Z710 Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Lenovo Z710 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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Lenovo Z710 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Lenovo Z710 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.
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Lenovo Z710 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Lenovo Z710 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://consumersupport.lenovo.com/. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •...
Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: •...
Lenovo Z710 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem persists, go to “Lenovo Z710” on page 27. Note: Noise from the AC adapter does not always indicate a defect. Checking operational charging...
Lenovo Z710 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
1. Insert the bootable Start Recovery Disc into the optical drive. 2. Start the computer. When the Lenovo logo comes up, immediately press F12; on the boot sequence menu, select the optical drive as the first boot-up device.
Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP).
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
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Lenovo Z710 Hardware Maintenance Manual Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer: • Open the charms bar, then select Settings → Shut down.
• “FRU replacement notices” on page 32 • “Removing and replacing an FRU” on page 33 • “Locations” on page 68 • “Parts list” on page 71 Specifications The following table lists the specifications of the Lenovo Z710: Table 1. Specifications Feature Description Processor...
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Lenovo Z710 Hardware Maintenance Manual Table 1. Specifications (continued) Feature Description I/O port • External monitor connector • Stereo headphone jack • Microphone jack • RJ45 × 1 • USB 2.0 × 2, USB 3.0 × 2 • 2 in 1 slot × 1 (SD/MMC) MODEM slot •...
Lenovo Z710 Status indicators The system status indicators below show the computer status:...
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Lenovo Z710 Hardware Maintenance Manual Table 2. Status indicators Symbol Indicator status Meaning On (solid white) The computer is powered on. Blinking The computer is in sleep mode. The computer is powered off. On (solid white) The battery has more than 20% charge.
Lenovo Z710 Fn key combinations The following describes the features of each function key. Table 3. Fn key combinations Fn + Home: Activates the pause function. Fn + End: Activates the break function. Fn + PgUp: Enables/disables the scroll lock.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Lenovo Z710 Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified.
Lenovo Z710 Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the manual battery latch .
Lenovo Z710 Hardware Maintenance Manual 1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 3. Removal steps of Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover Loosen the screws that secure the compartment cover.
Lenovo Z710 1040 Hard disk drive For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Attention: • Do not drop the hard disk drive or apply any physical shock to it.
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Lenovo Z710 Hardware Maintenance Manual Figure 4. Removal steps of hard disk drive (continued) Pull the tab up in the direction shown by arrow to remove the hard disk drive from the slot. Hold the SATA receptacle connector with one hand and pull the hard disk drive (secured in the metal frame) in the direction shown below to detach the connector.
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Lenovo Z710 Figure 4. Removal steps of hard disk drive (continued) Remove four screws and detach the metal frame from the hard disk drive. Step Screw (quantity) Color Torque M3 × 3 mm, flat-head, nylokcoated Black 1.5 ~ 2.0 kgfcm 90202769...
Lenovo Z710 Hardware Maintenance Manual 1050 Optical drive For access, remove this FRU: • “1010 Battery pack” on page 34 Figure 5. Removal steps of optical drive Remove the screw . Pull the optical drive out in the direction shown by arrow...
Lenovo Z710 1060 DIMM For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Figure 6. Removal steps of DIMM Release the two latches on both edges of the socket at the same time in the...
Lenovo Z710 Hardware Maintenance Manual 1070 PCI Express Mini Card for wireless LAN/WAN For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Figure 7.
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Lenovo Z710 Figure 7. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove the card in the direction shown by arrow When installing: • In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled 1, and the white cable (2nd) (AUX) into jack labeled 2 on the card.
Lenovo Z710 Hardware Maintenance Manual 1080 Keyboard For access, remove this FRU: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 Figure 8. Removal steps of keyboard Push the back of the keyboard in the direction shown by arrow...
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Lenovo Z710 Figure 8. Removal steps of keyboard (continued) Lift the keyboard a little , and then detach the connector in the direction shown by arrows...
Lenovo Z710 1100 Keyboard bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 • “1050 Optical drive” on page 40 •...
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Lenovo Z710 Hardware Maintenance Manual Figure 10. Removal steps of keyboard bezel (continued) Remove five screws Step Screw (quantity) Color Torque M2 × 6 mm, flat-head, nylokcoated(5) Black 1.5 ~ 2.0 kgfcm...
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Lenovo Z710 Figure 10. Removal steps of keyboard bezel (continued) Detach the touch pad connector in the direction shown by arrows , power board connector in the direction shown by arrows ,unplug speakers connector in the direction shown by arrow When installing: Make sure that all the FPC connectors, speakers connectors and power board connector are attached firmly.
Lenovo Z710 Hardware Maintenance Manual 1110 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Lenovo Z710 Figure 11. Removal steps of system board Loosen screws Step Screw (quantity) Color Torque M2.0 × 6 mm, flat-head, nylok-coated (3) Black 2.0 ~ 2.5 kgfcm...
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Lenovo Z710 Hardware Maintenance Manual Figure 11. Removal steps of system board (continued) Unplug DC-IN cable connector , camera connector in the direction shown by arrow , LCD connector in the direction shown by arrow , detach IO board connector in the direction shown by arrow...
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Lenovo Z710 Figure 11. Removal steps of system board (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the jacks, and make sure that both of the USB jacks are attached to the holes on the base cover as shown in .
Lenovo Z710 Hardware Maintenance Manual 1120 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card (Optional)” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
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Lenovo Z710 Figure 12. Removal steps of LCD unit (continued) • Make sure that the LCD connector is attached firmly and make sure that you do not pinch the antenna cables when you attach the LCD assembly. Route the LCD cable along the cable guides.
Lenovo Z710 Hardware Maintenance Manual 1130 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card (Optional)” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo Z710 1140 Base cover, speakers, audio board, power board, power assembly and heat sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card (Optional)” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover”...
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Lenovo Z710 Hardware Maintenance Manual Figure 14. Removal steps of base cover, speakers, audio board, power board, power assembly and heat sink assembly (continued) Loosen the screw , then remove the audio board in the direction shown by arrow When installing: Make sure that the power connector is attached firmly.
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Lenovo Z710 Figure 14. Removal steps of base cover, speakers, audio board, power board, power assembly and heat sink assembly (continued) Remove the power assembly in the direction shown by arrow Loosen screw to lift the power board in the direction shown by arrow...
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Lenovo Z710 Hardware Maintenance Manual Figure 14. Removal steps of base cover, speakers, audio board, power board, power assembly and heat sink assembly (continued) Loosen four screws to lift the heat sink assembly in the direction shown by arrow Step Screw (quantity) Color Torque M2 ×...
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Lenovo Z710 Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
Lenovo Z710 Hardware Maintenance Manual 1160 LCD panel, LCD cable and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card (Optional)” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover”...
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Lenovo Z710 Figure 16. Removal steps of LCD panel, LCD cable and hinges (continued) Remove six screws . Lift the LCD panel with hinges in the direction shown by arrows Step Screw (quantity) Color Torque M2.0 × 3 mm, flat-head, nylokcoated (6) Black 1.0 ~ 1.5 kgfcm...
Lenovo Z710 Hardware Maintenance Manual 1170 Integrated camera For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card (Optional)” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo Z710 1180 Antenna assembly and LCD cover For access, remove these FRUs in order: • “1010 Battery pack” on page 34 • “1020 Dummy card (Optional)” on page 35 • “1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover” on page 36 •...
Lenovo Z710 Hardware Maintenance Manual Locations Front view Integrated camera Wireless antennas Built-in microphone Computer display Speakers Power button Novo button Touch pad System status indicators...
Lenovo Z710 Hardware Maintenance Manual Bottom and Left-side view AC power adapter jack Ventilation slots VGA port HDMI port RJ-45 port USB ports Memory card slot Battery latch - manual Battery pack Louvers Battery latch - spring loaded Hard disk drive /Memory /Mini PCI Express Card slot compartment...
Lenovo Z710 Parts list This section presents the following service parts: • “Overall” on page 72 • “LCD FRUs” on page 75 • “Keyboard” on page 77 • “Miscellaneous parts” on page 82 • “AC adapters” on page 83 • “Power cords” on page 84 Notes: •...
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Lenovo Z710 Table 4. Parts list—Overall FRU no. CRU ID LCD unit (see “LCD FRUs” on page 75.) Keyboard (see “Keyboard” on page 77.) DUMBO2 Upper Case 90204156 DUMBO2 Power Board 90005019 Wlan, Intel 7260BN 2x2BN+BT PCIE HMC WLAN 20200412...
Lenovo Z710 LCD FRUs In Lenovo Z710, there are following types of LCDs. • “17.3-in. HD TFT”...
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Lenovo Z710 Hardware Maintenance Manual 17.3-in. HD TFT Table 5. Parts list—17.3-in. HD TFT FRU no. CRU ID DUMBO2 LCD Bezel 90204144 DUMBO2 LCD Bezel Screw Pack 90204149 AUO B173RW01 V5 HD+ G W LED1 NB LCD 18200208 CMI N173FGE-L23 HD+ G W LED1 NB LCD...
Lenovo Z710 Keyboard Table 6. Parts list—Keyboard Language CRU ID English 25211262 U.K. English 25211263 Italian 25211264 Spanish 25211265 Turkish 25211266 Thai 25211267 Portuguese 25211268 Latin 25211269 Canadian English&French 25211270 Korean 25211271 Traditional Chinese 25211272 Russian 25211273 French 25211274 German...
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Lenovo Z710 Hardware Maintenance Manual Table 6. Parts list—Keyboard Language CRU ID Brazilian 25211370 Dutch 25211372 Greek 25211373 Hebrew 25211374 Hungarian 25211375 Four Nordic countries 25211376 OKI (Black) Belgian 25211377 (continued) Icelandic 25211378 Slovenian 25211379 Swiss 25211380 International English 25211381...
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Lenovo Z710 Table 6. Parts list—Keyboard (continued) Language CRU ID Indian 25211322 Bulgarian 25211321 Czechoslovakian 25211320 International English 25211319 Swiss 25211318 Slovenian 25211317 Icelandic 25211316 Italian 25211295 Four Nordic countries 25211314 Hungarian 25211313 Hebrew 25211312 Greek 25211311 Dutch 25211310 Japanese...
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Lenovo Z710 Hardware Maintenance Manual Table 6. Parts list—Keyboard Language CRU ID English 25211232 U.K. English 25211233 Italian 25211234 Spanish 25211235 Turkish 25211236 Thai 25211237 Portuguese 25211238 Latin 25211239 Canadian English&French 25211240 Korean 25211241 Traditional Chinese 25211242 Russian 25211243 French...
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Lenovo Z710 Table 6. Parts list—Keyboard Language CRU ID Brazilian 25211339 Dutch 25211341 Greek 25211342 Hebrew 25211343 Hungarian 25211344 Four Nordic countries 25211345 Z710 JME (Black) Belgian 25211346 (continued) (continued) Icelandic 25211347 Slovenian 25211348 Swiss 25211349 International English 25211350 Czechoslovakian...
Lenovo Z710 Hardware Maintenance Manual Power cords A Lenovo power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region CRU ID 145000602 • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m 145000600 •...
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Lenovo Z710 Table 10. Parts list—3-pin power cords (continued) Region CRU ID Brazil 145000564 • Longwell LP-46+H03VV-F+LS-18 1m Israel 145000563 • Longwell LP-41+H03VV-F+LS-18 1m 145000562 • Longwell LP-30B+SPT-2 18AWG+LS-18 1m 145000561 • Longwell LP-61L+H03VV-F+LS-18 1m India 145000560 • Longwell LP-67+BIS+LS-18 1m...
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Lenovo Z710 Hardware Maintenance Manual Table 10. Parts list—3-pin power cords (continued) Region CRU ID Korea 145000533 • VOLEX M2511+KETI IEC+VAC5S 1m Australia 145000532 • VOLEX AU10S3+H03VV-F+VAC5S 1m Taiwan 145000531 • VOLEX TW15CS3+VCTF+VAC5S 1m Japan 145000530 • VOLEX VAC5S+VCTF+M755 1m 145000525 •...
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Lenovo Z710 Table 10. Parts list—3-pin power cords (continued) Region CRU ID Argentina 145000584 • LINETEK LS15+H03VV-F+LP39 1m white Denmark 145000583 • LINETEK LS15+H03VV-F+LP-38 1m white Switzerland 145000582 • LINETEK LS15+H03VV-F+LP-37 1m white Brazil 145000581 • LINETEK LS15 H03VV-F LP26A 1m white...
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Lenovo Z710 Hardware Maintenance Manual Table 11. Parts list—2-pin power cords Region CRU ID 145500018 • LINETEK PC205+RVV 0.75/2C+LS7H 1m ARGENTINA 145500030 • LINETEK LP40+H03VVH2-F+LS7H 1m BRAZIL 145500028 • LINETEK LP25+H03VVH2-F+LS7H 1m ISRAEL 145500029 • LINETEK LP45+H03VV-F+LS7H 1m 145500021 •...
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Lenovo Z710 Table 11. Parts list—2-pin power cords (continued) Region CRU ID Taiwan 145500078 • Longwell LP-70+VCTFK+LS-31 1m Japan 145500079 • Longwell LP-51A+VCTFK+LS-7C/7J 1m Africa 145500080 • Longwell LP-39+H03VVH2-F+LS-7 1m 145500081 • Longwell LP-21+ H03VVH2-F+LS-7 1m...
The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo IdeaPad...
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