The product-specific section includes service, reference, and product-specific parts information. Important: This manual is intended only for trained servicers who are familiar with Lenovo IdeaPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo IdeaPad product, make sure to read all the information under “Safety information”...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Ideapad Z560/Z565 computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Ideapad Z560/Z565 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping.
Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
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Ideapad Z560/Z565 Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo IdeaPad alterations. Use good judgment as to the safety of any non-Lenovo IdeaPad alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Ideapad Z560/Z565 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
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Ideapad Z560/Z565 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Ideapad Z560/Z565 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing. Si le panneau d’affichage à...
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Ideapad Z560/Z565 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
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Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Ideapad Z560/Z565 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaPad computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Ideapad Z560/Z565 Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Strategy for replacing a hard disk drive” on page 17 – “Important notice for replacing a system board ” on page 17 –...
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace a FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •...
Custom Model Variant (CMV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering.
Important service information Customers can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/ warranty/warranty.vm&sitestyle=lenovo. Select Warranty lookup. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION. • Business Partners using Eclaim will access PEW when performing Entitlement Lookup.
FRU part numbers. Lenovo plans to transit to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 and 2006 will contain some RoHS compliant FRUs.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 22 • “Power system checkout” on page 23 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer.
Ideapad Z560/Z565 Hardware Maintenance Manual What to do first When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
Replace the system board. • If the problem continues, go to “Lenovo IdeaPad Z560/Z565” on page 30. Note: Noise from the AC adapter does not always indicate a defect. Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Ideapad Z560/Z565 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
System.In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Rescue System and run Restore to factory default.
Note: The recovery process might take up to 2 hours. Passwords As many as three passwords may be needed for any Lenovo IdeaPad computer: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
How to remove the hard-disk password Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive.
Ideapad Z560/Z565 Hardware Maintenance Manual Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off.
Related service information Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. To cause the computer to enter hibernation mode, follow the steps below: •...
• “FRU replacement notices” on page 36 • “Removing and replacing an FRU” on page 40 • “Locations” on page 76 • “Parts list” on page 78 Specifications The following table lists the specifications of the Lenovo IdeaPad Z560/Z565: Table 1. Specifications Feature Description Processor •...
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• 34mm width x 1 (selected models only) slot Bluetooth • Built-in antenna (selected models only) wireless Keyboard • 6 row Lenovo Chocolate Keyboard with numeric key Touch pad • Yes Integrated • 0.3M/1.3M mega with LED indicator (selected models only) camera Battery •...
Ideapad Z560/Z565 Hardware Maintenance Manual Status indicators The system status indicators below show the computer status: Table 2. Status indicators Indicator Meaning Caps lock White: Caps Lock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key.
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Lenovo IdeaPad Z560/Z565 Table 2. Status indicators (continued) Indicator Meaning Battery status Blinking amber (500ms off/1s on): The remaining power of the battery is less than 5% of its capacity. Blinking amber (100ms off/3.2s on): The battery is being charged with the remaining power between 5% and 20% of its capacity.
Ideapad Z560/Z565 Hardware Maintenance Manual FRU tests The following table shows the test for each FRU. Table 3. FRU tests Applicable test 1. Diagnostics --> CPU/Coprocessor System board 2. Diagnostics --> Systemboard LCD unit 1. Diagnostics --> Video Adapter 2. Interactive Tests --> Video Keyboard 1.
Lenovo IdeaPad Z560/Z565 Fn key combinations The following table shows the function of each combination of Fn with a function key. Table 4. Fn key combinations Key combination Description Fn + Esc: Turn on/off the integrated camera. Fn + F1: Enter sleep mode.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaPad computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Before replacing the system board, save the original serial number by doing the following: 1. Install the CE Utility Diskette for Lenovo IdeaPad notebooks, and restart the computer. 2. From the main menu, select 1. Set System Identification.
When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the CE Utility Diskette for Lenovo IdeaPad notebooks, and restart the computer. 2. From the main menu, select 4. Assign UUID.
To check what ECAs have been previously applied to the machine, enable the ECA Information Read/Write function on the CE Utility Diskette for Lenovo IdeaPad notebooks. 1. Insert the CE Utility Diskette for Lenovo IdeaPad notebooks, and restart the computer. 2. From the main menu, select 6. Set ECA Information.
Ideapad Z560/Z565 Hardware Maintenance Manual Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified.
Lenovo IdeaPad Z560/Z565 1010 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. Figure 1. Removal steps of battery pack Unlock the battery release lever . Holding the battery release lever in the...
Ideapad Z560/Z565 Hardware Maintenance Manual 1020 Dummy cards For access, remove this FRU: • “1010 Battery pack” on page 41 Figure 2. Removal steps of dummy cards Remove two dummy cards in the direction shown by arrows...
Lenovo IdeaPad Z560/Z565 1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover For access, remove this FRU: • “1010 Battery pack” on page 41 Figure 3. Removal steps of HDD/Memory/CPU/Mini PCI ExpressCard slot compartment cover Note: Loosen the screws , but do not remove them.
Ideapad Z560/Z565 Hardware Maintenance Manual 1040 Hard disk drive For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 43 Attention: • Do not drop the hard disk drive or apply any physical shock to it.
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Lenovo IdeaPad Z560/Z565 Step Screw (quantity) Color Torque M2.0 × 6 mm, flat-head, nylon-coated (2) Black 0.6 Nm (6 kgfcm) When installing: Make sure that the HDD connector is attached firmly.
Ideapad Z560/Z565 Hardware Maintenance Manual 1070 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 43 Figure 7.
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Lenovo IdeaPad Z560/Z565 Figure 7. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow Be careful not to damage the connector. Attention: Do not handle the heat sink assembly roughly. Improper handling...
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Ideapad Z560/Z565 Hardware Maintenance Manual Figure 7. Removal steps of fan assembly and heat sink assembly (continued) When installing: • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, to the part shown in the figure above.
Lenovo IdeaPad Z560/Z565 1080 CPU For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 43 • “1070 Fan assembly and Heat Sink assembly” on page 48 Attention: CPU is extremely sensitive.
Ideapad Z560/Z565 Hardware Maintenance Manual 1090 PCI Express Mini Card for wireless LAN/WAN For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 43 Figure 9.
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Lenovo IdeaPad Z560/Z565 Notes: wireless LAN card has 2 cables in step wireless LAN card in some models may have 3 cables in step Figure 9. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove the card in the direction shown by arrow When installing: •...
Ideapad Z560/Z565 Hardware Maintenance Manual 1100 Keyboard For access, remove this FRU: • “1010 Battery pack” on page 41 Figure 10. Removal steps of keyboard Remove three screws on the bottom. Step Screw (quantity) Color Torque M2.5 × 8 mm, flat-head, nylon-coated (3) Black 0.6 Nm...
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Lenovo IdeaPad Z560/Z565 Figure 10. Removal steps of keyboard (continued) Lift the keyboard a little , unlock the FPC connector and then detach the connector in the direction shown by arrows When installing: Make sure that the FPC connector is attached firmly and then...
Ideapad Z560/Z565 Hardware Maintenance Manual 1110 Keyboard bezel For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 43 •...
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Lenovo IdeaPad Z560/Z565 Figure 11. Removal steps of keyboard bezel (continued) Remove one screw , unplug the speaker connector in the direction shown by arrow , and then detach three FPC connectors in the direction shown by arrows Step Screw (quantity)
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Ideapad Z560/Z565 Hardware Maintenance Manual Figure 11. Removal steps of keyboard bezel (continued) Remove the keyboard bezel in the direction shown by arrow...
Lenovo IdeaPad Z560/Z565 1120 Speakers, power board and touch inductive panel For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 43 •...
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Ideapad Z560/Z565 Hardware Maintenance Manual Figure 12. Removal steps of speakers, power board and touch inductive panel (continued) Remove two screws and then remove the power board in the direction shown by arrow Notes: The touch inductive panel is fixed on the keyboard bezel.
Lenovo IdeaPad Z560/Z565 1130 System board and ExpressCard slot assembly Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Ideapad Z560/Z565 Hardware Maintenance Manual Figure 13. Removal steps of system board and ExpressCard slot assembly (continued) Remove four screws and detach a connector in the direction shown by arrow When installing: Make sure that the connector is attached firmly.
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Lenovo IdeaPad Z560/Z565 Figure 13. Removal steps of system board and ExpressCard slot assembly (continued) Remove the system board in the direction shown by arrow When installing: When attaching the system board to the base cover, adjust the placement of the wireless radio switch as shown in...
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Ideapad Z560/Z565 Hardware Maintenance Manual Figure 13. Removal steps of system board and ExpressCard slot assembly (continued) Turn the system board over and remove two screws Step Screw (quantity) Color Torque M2.0 × 3 mm, flat-head, nylon-coated (2) Black 0.25 Nm (2.5 kgfcm)
Lenovo IdeaPad Z560/Z565 1140 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1020 Dummy cards” on page 42 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ” on page 43 •...
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Ideapad Z560/Z565 Hardware Maintenance Manual When installing: • Route the antenna cables along the cable guides. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
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Lenovo IdeaPad Z560/Z565 Figure 14. Removal steps of LCD unit (continued) Remove four screws Step Screw (quantity) Color Torque M2.5 × 4 mm, flat-head, nylon-coated (4) silver 0.6 Nm (6 kgfcm) Remove the LCD unit in the direction shown by arrows...
Ideapad Z560/Z565 Hardware Maintenance Manual 1150 Bluetooth daughter card and base cover For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1020 Dummy cards” on page 42 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ”...
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Lenovo IdeaPad Z560/Z565 Figure 15. Removal steps of bluetooth daughter card and base cover (continued) Remove the power assembly in the direction shown by arrows When installing: Make sure that the power connector is attached firmly. Remove one screw and then remove the USB assembly in the direction shown by arrow When installing: Make sure that the USB connector is attached firmly.
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Ideapad Z560/Z565 Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
Ideapad Z560/Z565 Hardware Maintenance Manual 1170 LCD panel and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 41 • “1020 Dummy cards” on page 42 • “1030 Hard disk drive (HDD)/Memory/CPU (Central processing unit)/Mini PCI ExpressCard slot compartment cover ”...
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Lenovo IdeaPad Z560/Z565 Figure 17. Removal steps of LCD panel and hinges (continued) Lift the LCD panel a little and detach the connector on the back of the LCD panel in the direction shown by arrow . Remove the LCD panel Note: The LCD circuit is attached to the LCD panel, and connected with the LCD cable by an FPC connector.
Ideapad Z560/Z565 Hardware Maintenance Manual Locations Front view Integrated camera Wireless LAN antennas (selected models only) System status indicators Note: For the description of each indicator, see “Status indicators” on page 32. OneKey Rescue System button Power button Built-in microphone...
Lenovo IdeaPad Z560/Z565 Right-side view Microphone jack Headphone jack Optical drive USB port AC power adapter jack Bottom and Left-side view HDMI port ® ExpressCard slot (selected models only) eSATA/USB combo port USB port VGA port RJ-45 port Fan louvers...
CRU. A single asterisk (*) means that the part is a Self-service CRU; two asterisks (**) means that the part is an Optional-service CRU. Lenovo IdeaPad computers contain the following types of CRUs: Self-service CRUs These CRUs are unplugged or held by no more than two screws.
Ideapad Z560/Z565 Hardware Maintenance Manual Power cords A Lenovo IdeaPad power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region 145000602 • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m 145000600 •...
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Lenovo IdeaPad Z560/Z565 Table 10. Parts list—3-pin power cords(continued) Region Switzerland 145000565 • Longwell LP-37+H03VV-F+LS-18 1m Brazil 145000564 • Longwell LP-46+H03VV-F+LS-18 1m Israel 145000563 • Longwell LP-41+H03VV-F+LS-18 1m 145000562 • Longwell LP-30B+SPT-2 18AWG+LS-18 1m 145000633 • Longwell LP-30B+SPT-2+LS-18 1.5m 145000561 •...
The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are either registered trademarks or trademarks of Lenovo in the United States and/or other countries: ® Lenovo ®...
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