WaterCare TotalCare Series Installation Instructions & Owner's Manual
Water softeners and conditioners
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Summary of Contents for WaterCare TotalCare Series
- Page 1 Installation Instructions & Owner’s Manual TotalCare , CareSoft Elite ® ® CareSoft Pro Series ® Water Softeners and Conditioners For Models: • TC1 • TC2 • CSE • CSERC • CSP • CSPRC For Cabinet Models: • CSEC • CSPC...
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Page 2: Table Of Contents
*Over 10 ppm may be harmful for human consumption. Water conditioners do not remove nitrates or coliform bacteria, this requires specialized equipment. Look for our WaterCare instructional videos on Your TotalCare, CareSoft Elite and CareSoft Pro Series water softeners and conditioners are precision built, high quality products. - Page 3 PRE-INSTALLATION INSTRUCTIONS The manufacturer has preset the water treatment unit’s sequence of cycles, cycle times, salt dose, exchange capacity and salt dose refill time. THE DEALER SHOULD... THE INSTALLER SHOULD... THE HOMEOWNER SHOULD... •Read this page and guide the installer •Program installer settings including hardness, •Read Programming Procedures section.
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Page 4: Bypass Valve
BYPASS VALVE The bypass valve is typically used to isolate the control valve from the plumbing system’s water pressure in order to perform control valve repairs or maintenance. The 1” full flow bypass valve incorporates four positions, including a diagnostic position that allows a service technician to have pressure to test a system while providing untreated bypass water to the building. -
Page 5: Installation
INSTALLATION GENERAL INSTALLATION & SERVICE WARNINGS The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount of “give” to properly connect the piping, but the water treatment unit is not designed to support the weight of the plumbing. Do not use Vaseline, oils, other hydrocarbon lubricants, or spray silicone anywhere. - Page 6 INSTALLATION 8 INSTALLING GROUND: To maintain an electrical ground in metal plumbing of a home’s cold water piping (such as a copper plumbing system), install a ground clamp or jumper wiring. GROUND STRAP NOTE: If replacing an existing unit, also replace the ground clamps/wire. If removing a unit, replace the piping with the same type of piping as the original to assure plumbing integrity and grounding.
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Page 7: Programming Procedures
PROGRAMMING PROCEDURES: 1 . Set Time of Day Typically, time of day should only need to be set after extended power outages or when daylight saving time begins or ends or after the battery has been replaced. If an extended power outage occurs, the time of day will flash on and off indicating that the time should be reset and battery replaced (See Operating/Maintenance Section). - Page 8 2:00 PROGRAMMING PROCEDURES: – SERVICE ALARM GALLONS: Use the buttons to schedule a service alarm by gallons. Adjustable in STEP 6 – SERVICE ALARM 100 gallon increments or OFF. The manufacturer has factory set OFF as the default. This feature is typically set by the installing dealer to warn the homeowner that service is required after a number of gallons have been consumed.
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Page 9: Start-Up Instructions For Downflow Units
FOR DOWNFLOW REGENERATING UNITS STARTUP INSTRUCTIONS FLUSHING OF SYSTEM: To flush the system of any debris and air after installation is complete, please perform the following steps: 1. Rotate bypass handles to the bypass mode (Fig. 2 on page 4) . 2. -
Page 10: Start-Up Instructions For Upflow Units
FOR UPFLOW REGENERATING UNITS STARTUP INSTRUCTIONS FLUSHING OF SYSTEM: To flush the system of any debris and air after installation is complete, please perform the following steps: 1. Rotate bypass handles to the bypass mode (see Fig. 2 of page 4). 2. -
Page 11: Operating Displays And Maintenance
OPERATING DISPLAYS AND MAINTENANCE: 1 . GENERAL OPERATION: When the system is operating, one of six displays may be shown and will alternate with the installing dealer’s name and phone number for future service (if set). Pressing NEXT will alternate between the displays. 1. - Page 12 OPERATING DISPLAYS AND MAINTENANCE: 4 . MANUAL REGENERATION: Sometimes there may be a need to regenerate a unit before the control REGEN TODAY and TIME OF DAY valve calls for it. This may be needed if a period of heavy water use is anticipated or when the system has been will flash alternately if a regeneration is expected tonight.
- Page 13 OPERATING DISPLAYS AND MAINTENANCE: 7 . BRINE TANK MAINTENANCE AND SALT: Refill the brine tank as necessary, making sure at least 1/3 of the brine tank is full at all times. Without proper salt levels, the water softener may not operate properly. Because “typical”...
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Page 14: Troubleshooting Guide
TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A. Depleted battery. A. See Operating Display and Maintenance section. B. Control valve power adapter not plugged into outlet B. Plug power adapter into outlet or connect or power cord end not connected to PC board power cord end to PC board connection. - Page 15 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A. Turn bypass handles to place bypass in A. Bypass valve in bypass position. service position. 7 . Control valve does B. Meter is not connected to meter connection on PC B. Connect meter to three pin connection labeled not regenerate board.
- Page 16 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION A. Injector is plugged. A. Remove injector and replace. B. Faulty regenerant piston. B. Replace regenerant piston. C. Regenerant line connection leak. C. Inspect regenerant line for air leak. 12 . Control valve fails to D.
- Page 17 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION 16 . E3, Err – 1003, A. Snap drive bracket in properly then Press Err – 103 = Control A. Drive bracket not snapped in properly and out NEXT and REGEN buttons for 3 seconds to valve motor ran enough that reduction gears and drive gear do not resynchronize software with piston position...
- Page 18 TROUBLESHOOTING GUIDE PROBLEM CAUSE CORRECTION 21 . Err – 201 200 errors are only A. Invalid regeneration cycle step detected. A. Replace PC board. viewable in history screens. These do not flash when error occurs. A. Short power disruption. A. Check transformer voltage and verify power source. 22 .
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Page 19: Replacement Parts
REPLACEMENT PARTS: FRONT COVER AND DRIVE ASSEMBLY Item # Part # Description Qty . CV3837-01XB TotalCare cover CV3837-01 CareSoft Elite/CareSoft Pro cover CV3107-1 Motor Assembly CV32002-A Drive assembly (includes #5 and #6) — CV4050WB PC Board Caresoft Elite/TotalCare (chlorine generator models) CV4237YB PC board Caresoft Elite/TotalCare (Wripli-enabled models) CV4062WX-02 PC board Caresoft Pro... - Page 20 REPLACEMENT PARTS: PISTON ASSEMBLY Item # Part # Description Qty . CV3005-02 1” spacer stack assembly CV3430-01 1.25” spacer stack assembly CV3004 Drive cap assembly CV3135 O-ring 228 (drive cap o-ring) CV3011 1” piston assembly downflow CV3011-01 1” piston assembly upflow CV3407 1.25”...
- Page 21 REPLACEMENT PARTS BYPASS VALVE Item No. Part No. Description Qty. CV3006 Bypass assembly CV3147 Bypass handles REFILL PORT ASSEMBLY Item No. Part No. Description Qty. CV4144 3/8” Elbow, Parker fitting CV3163 O-ring 019 CV3195-01 Refill port plug assembly CH4615 Elbow locking clip CV3395 Chlorine Generator (Black) CV3395-G...
- Page 22 REPLACEMENT PARTS INJECTOR ASSEMBLIES Item No. Part No. Description Qty. CV3176 Injector cap CV3152 O-ring 135 CV3177-01 Injector screen CV3010-1Z Injector assembly plug CV3010-1A A injector assembly, ����� CV3010-1B B injector assembly, ����� CV3010-1C C injector assembly, ������ CV3010-1D D injector assembly, ��� CV3010-1E E injector assembly, �����...
- Page 23 REPLACEMENT PARTS DRAIN LINE ASSEMBLY 3/4” DRAIN LINE ASSEMBLY 1” Item No. Part No. Description Qty. Item No. Part No. Description Qty. CH4615 Elbow locking clip CH4615 Elbow locking clip CPKP10TS8-BULK Optional insert, 5/8” tube CV3166 Drain FTG body 1 CV3192 Optional nut, 3/4”...
- Page 24 REPLACEMENT PARTS BRINE TANK ASSEMBLY Item No. Part No. Description Qty. CG2191-84 Brine tank cover, injection molded WR CG2180 Brine tank cover, standard CH1095-01 Optional 18” diameter salt grid CH1080 Optional 24” diameter salt grid CG21833CB1C00 18” x 33” brine tank, black CG21840CB1C00 18”...
- Page 25 REPLACEMENT PARTS LOW PROFILE CABINET AND BRINE TANK Item No. Part No. Description Qty. CJ2TCWSLP-C Top Assembly Black CJ2B35E Bottom Assembly Light Gray with 474 Brine Assembly Brine Well with Brine Well 474 Assembly 34 5 / 8 ” Not shown CH4850-34.625 HIGH PROFILE CABINET AND BRINE TANK Item No.
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Page 26: Installation Fitting Assemblies
INSTALLATION FITTING ASSEMBLIES NOTE: Not all available fi ttings are Item No . Part No . Description Qty . displayed below. Contact For All Assemblies CV3151 Nut, 1” quick connect manufacturer for optional CV3150 Split ring fi ttings. CV3105 O-ring 215 1”... -
Page 27: Specifications
These water softeners are not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Manufactured for WaterCare • 1900 Prospect Court • Appleton, WI 54914 • Phone: 920-739-9401 • Fax: 920-739-9406 SPE-WC SOFT RevA0520... - Page 28 The above sequence takes place prior to regeneration; therefore, minutes are not included in totals Backwash Brine & Rinse Rapid Rinse Total Manufactured for WaterCare • 1900 Prospect Court • Appleton, WI 54914 • Phone: 920-739-9401 • Fax: 920-739-9406 SPE-WC COND RevA0821...
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Page 29: Warranty
Congratulations. You have purchased one of the nest water treatment systems available. In the unlikely event of a problem due to defects in material and workmanship, Water-Right proudly warrants our WaterCare water ® conditioners and softeners to the original owner, at original installation location, when installed in accordance with... -
Page 30: Quick Reference Guide
QUICK REFERENCE GUIDE: GENERAL OPERATION MANUAL REGENERATION When the system is operating, one of six displays will be shown: NOTE: For softeners, if brine tank does REGEN TODAY and TIME OF DAY will ash alternately if a regeneration not contain salt, fill with salt and wait 1. -
Page 31: Hardness
QUICK REFERENCE GUIDE: ADJUST HARDNESS, DAYS BETWEEN REGENERATION, TIME OF REGENERATION AND ALARM BUZZER For initial set-up or to make adjustments, please complete the following steps. SERVICE ALARM 1. Accessed by pressing ���� and + button simultaneously 2. Adjust hardness using + and — buttons 3. - Page 32 Manufactured exclusively for WaterCare Dealers at: 1900 Prospect Court • Appleton, WI 54914 Love your WaterCare Conditioner or Softener? Phone: 920-739-9401 • Fax: 920-739-9406 Scan the QR code above with your mobile device to leave a review. © 2021 WaterCare All rights reserved.