Troubleshooting - PRINCESS HOUSE VIDA SANA PRO-7 Care & Use Manual

• Do not use abrasive cleaners, bleach, or oven cleaner to clean any of the components of Main
Unit Housing.
• Clean the heating element with a dry cleaning brush to remove any food residue, only after
Air Fryer has completely cooled down and it is unplugged from the wall.
• Wipe the outside of the appliance with a dry cloth.
PROBLEM
The Air Fryer will not turn on
Foods are not completely cooked
Foods are cooked unevenly
My food is burned
Foods are not crispy
Pan and/or Basket does not slide into
Air Fryer easily
White smoke is coming out of the
Air Fryer
Dark smoke is coming out of the
Air Fryer.
Time/Temperature Display shows E1
or E2 message
CLEANING & CARE (continued)

TROUBLESHOOTING

SOLUTION
Make sure the Air Fryer is plugged in. Push the Pan with
Basket securely into the Air Fryer until it clicks in place.
Place smaller batches of food into the Basket, not going
over the MAX line. If Basket is overfilled, foods will be
undercooked. Try increasing cooking temperature or time.
Foods that are stacked on top of each other or too close to
each other need to be shaken or turned while cooking. Place
smaller batches of food into the Basket, not going over the
MAX line.
Check progress throughout cooking, in some cases you need
to shake or turn food. Remove food when desired level of
brownness has been achieved, even if cooking time hasn't
ended. Remove food immediately after the cook time is
complete to avoid overcooking.
Some foods may need to be dried, and then sprayed or
brushed with a small amount of oil to get crispy. Toss, spray,
or brush foods in a bowl BEFORE placing them in Air Fryer's
Basket.
Make sure the Basket is not overfilled with food. Make sure
the Basket is securely placed inside the Pan.
The Air Fryer may produce some white smoke when you use
it for the first time. This is normal. Make sure the Pan and
Basket are cleaned properly and not greasy before each use.
Air frying greasy foods can cause oil to drip into the Pan.
This oil will produce white smoke, and the Basket and Pan
can get hotter than usual. This is normal and should not
affect cooking. When cooking fatty foods, add some water to
bottom of Pan to keep dripping fats from smoking.
Immediately unplug your Air Fryer as food is burning.
Wait for smoke to clear before pulling the Pan and Basket out.
There is an open circuit or a short circuit in the temperature
monitor. Unplug Air Fryer and contact Princess House
Customer Service at 508.823.6800 for additional information.
Do not attempt to disassemble or repair Air Fryer.
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