Concord Camera Eye-Q 3103 Frequently Asked Questions

Concord Eye-Q 3103
I am having difficulties installing the camera driver and software. What Should I
do?
If you encounter this issue, please uninstall the driver completely and restart you
computer. Please reinstall the driver again. It's recommended you download the latest
driver version from our website http://www.concord-
camera.com/support/downloads/downloads.htm
There are two ways to uninstall drivers or software completely:
1.Uninstall the driver or software from Programs:
& From the Start button, click Programs and choose the camera model software and
driver.
& From the camera software folder, select the Uninstall Wizard. When asked if you
want to completely remove the program from your computer, answer Yes. A message
stating that the program was successfully removed is displayed.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart.
& Click OK to restart your computer.
2. Uninstall the driver or software from the Control Panel:
& From the Start button, click Settings > Control Panel.
& Double-click Add/Remove Programs.
& Highlight the desired software and click the Change/Remove button.
& Proceed to the next step following the on-screen instructions. When asked if you
want to completely remove the program from your computer, answer Yes. A message
stating that the program was successfully removed is displayed.
& Click Start > Shut Down.
When the Shut Down dialog box is displayed, choose Restart. Click OK to restart your
computer.