Ciara Astro PB60S User Manual
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Astro PB60S
User Guide

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  • Page 1 Astro PB60S User Guide...
  • Page 2 Intel and Core are trademarks or registered trademarks of Intel Corporation Asus is a trademark of ASUSTeK COMPUTER INC. All other names, brands, and trademarks are trademarks of their respective companies Nineth printing March 2021 Printed in Canada All rights reserved - © Hypertechnologie CIARA inc. - 2 -...
  • Page 3: Table Of Contents

    1.1 Unpacking your micro PC ......................6 1.2 Choosing a site for the system ..................... 7 1.3 Getting to know your Astro PB60S micro PC ................. 8 1.3.1 Recovery from CIARA recovery USB flash drive ...............11 1.3.2 Windows 10 Recovery from Startup Settings ................12 1.3.3 Corrupted BIOS recovery .......................14...
  • Page 4 CIARA Astro PB60S 4.0 TECHNICAL PRODUCT SPECIFICATION CIARA ASTRO PB60S ........41 4.1 Upgrading ..........................43 4.2 Networking ..........................44 4.3 The CIARA Astro PB60S BIOS .......................44 4.3.1 BIOS configuration and installation ....................44 4.3.2 BIOS set-up program menu bar ....................45 4.3.3 BIOS set-up program function keys ....................
  • Page 5: About This Guide

    Glossary. Please remember to fill out the Equipment Log and keep a copy in a safe place. With proper care and operating procedures your CIARA Astro PB60S will give you many years of service and high performance computing.
  • Page 6: Installing And Upgrading Your System

    CIARA Astro PB60S 1.0 Installing and upgrading your system 1.1 Unpacking your micro PC Your micro PC is packed with ecologic moulded boxboard on four sides to keep it in place during transit. Carefully unpack your micro PC and be sure to save all boxboards for future shipping and transportation.
  • Page 7: Choosing A Site For The System

    Has an appropriate table or desk that will allow you to work without physical discomfort and strain. The Astro PB60S micro PC can be placed horizontally on your desk, mounted vertically on its stand (optional), or mounted behind the monitor with the optional VESA mounting kit.
  • Page 8: Getting To Know Your Astro Pb60S Micro Pc

    CIARA Astro PB60S 1.3 Getting to know your Astro PB60S micro PC Front view USB 3.1 Gen 1 port The USB 3.1 Gen 1 (Universal Serial Bus) port provides a transfer rate up to 5 Gbit/s. These ports also support the Battery Charging 1.2 technology that allows you to charge your USB devices.
  • Page 9 CIARA Astro PB60S Rear view Air vents (exhaust vent) The air vents allow your Micro PC chassis to expel hot air out. IMPORTANT ! For optimum heat dissipation and air ventilation, ensure that the air vents are free from obstructions.
  • Page 10 CIARA Astro PB60S NOTE : This punch-out port lets you install one of the following ports : VGA port This port allows you to connect your Micro PC to an external display. Serial (COM) connector The 9-pin serial (COM) connector allows you to connect devices that have serial ports such as mouse, modem, or printers.
  • Page 11: Recovery From Ciara Recovery Usb Flash Drive

    CIARA Astro PB60S 1.3.1 Recovery from CIARA recovery USB flash drive Before you start this procedure please back up all your important information, the recovery media will erase all data on HDD before installation. Insert the Recovery flash drive and restart the system.
  • Page 12: Windows 10 Recovery From Startup Settings

    CIARA Astro PB60S 1.3.2 Windows 10 Recovery from Startup Settings With the Windows Startup Settings screen (formerly advanced boot options) you can start Windows in different advanced troubleshooting modes so you can find and fix problems on your PC. In previous versions of Windows, you could get to this screen by pressing F8 before Windows started up.
  • Page 13 CIARA Astro PB60S Choose Reset your PC Choose Remove everything Press next Then follow the regular Windows 10 Installation process. - 13 -...
  • Page 14: Corrupted Bios Recovery

    CIARA Astro PB60S 1.3.3 Corrupted BIOS recovery The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can restore a corrupted BIOS file using the motherboard support USB flash drive that contains the updated BIOS file.
  • Page 15: Using The Ciara Astro Pb60S

    1.3.5.1 Introduction The CIARA Astro PB60S is a powerful micro PC that has the ability to run a variety of operating systems. Unless you have specified something different, your system comes configured with a Windows operating system pre-loaded onto the hard drive. Each operating system comes with its own user manuals, and you should refer to these for information specific to your system.
  • Page 16: Troubleshooting Your System After First Install

    CIARA Astro PB60S 1.4 Troubleshooting your system after first install 1.4.1 Helpful hints If you encounter some minor problems with the micro PC, monitor, or software, see the following list of general suggestions before taking further action : • Check that the micro PC and monitor are plugged into a working electrical outlet.
  • Page 17: Solving General Problems

    You should be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it, or if you feel uncomfortable about performing the operation, contact CIARA at 1-877-242-7272 and ask for the Customer Service department.
  • Page 18: Solving Hard Drive Problems

    CIARA Astro PB60S 1.5.1 Solving hard drive problems Solving hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has Use a utility to locate and block usage of bad failed. sectors. If necessary, reformat the hard disk.
  • Page 19: Solving Display Problems

    CIARA Astro PB60S 1.5.2 Solving display problems Solving display problems Problem Cause Solution Blank screen (no video). Monitor is not turned on and the Turn on the monitor and check that the monitor light is not on. monitor light is on.
  • Page 20: Solving Audio Problems

    CIARA Astro PB60S 1.5.3 Solving audio problems Solving audio problems Problem Cause Solution Sound does not come out of the Software volume control is Double-click the Speaker icon on the taskbar, speaker or headphones. turned down. and then make sure that Mute is not selected and use the volume slider to adjust the volume.
  • Page 21: Solving Keyboard And Mouse Problems

    Keyboard connector is not Connect keyboard correctly keyboard commands and typing. properly connected. Keyboard needs repairs. Contact CIARA so that we may proceed to repairs. Micro PC is in Last State mode. Press the power button to resume from Last State mode.
  • Page 22: Solving Hardware Installation Problems

    PC the faulty module. beeps six times. 3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard.
  • Page 23: Solving Memory Problems

    PC beeps three times. 3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard.
  • Page 24: Component Installation Guide

    CIARA Astro PB60S 1.6 Component installation guide 1.6.1 Precautions against static electricity ATTENTION: Components such as processors and memory may be permanently damaged by shocks arising from static electricity. It is hence important to wear antistatic, smock, gloves, shoes and ankle during the installation process.
  • Page 25: Opening And Accessing The Chassis

    CIARA Astro PB60S 1.6.2 Opening and accessing the chassis 1- To remove the cover, first remove the screw at the back. 2- Then slide the panel forward and remove it. - 25 -...
  • Page 26: Insertion Of The Processor

    CIARA Astro PB60S 1.6.3 Insertion of the processor ATTENTION : Components such as the processor may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process. 1- Open the socket lever by pushing the lever down and away from the socket, lift the load plate.
  • Page 27: Installation Of The Memory Modules

    Access Memory (DDR4 SDRAM) is packaged only in 260-pin Small Outline Dual In-line Memory Modules (SO-DIMMs). Your CIARA Astro PB60S uses only SO-DIMM memory modules. Each SO-DIMM module can have a capacity of 8 GB or 16 GB. The minimum system capacity is 8 GB and the maximum system capacity is 32 GB. Your system supports only DDR4 2666 MHz memory speeds.
  • Page 28 CIARA Astro PB60S To remove a memory bar, open the metal safety catch and slightly rotate the memory bar upward. You should now be able to remove the memory bar. ATTENTION : Components such as memory may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process.
  • Page 29: Installation Of The Ssd Drive

    CIARA Astro PB60S 1.6.5 Installation of the SSD drive 1.6.5.1 Installation of the SATA SSD drive 1- Place the SSD on its support plate. 2- Fasten the SSD with four screws from the underside of the plate. 3- Plug the connector to the SATA port.
  • Page 30 CIARA Astro PB60S 1.6.5.2 Installation of the M.2 SSD drive 1- Locate the M.2 slot and the stud at the other end. 2- Insert the M.2 SSD into its slot and secure it with a screw. 3- To remove the disc, proceed in the reverse order.
  • Page 31: Installation Of M.2 Wifi Module

    CIARA Astro PB60S 1.6.6 Installation of M.2 WiFi module 1- Locate slot M.2, key E. Insert the WiFi module in the M.2 slot. Secure it with a screw and plug the antenna wires. 4- The two antenna cables connected to the Wi-Fi module...
  • Page 32: Chassis Characteristics

    CIARA Astro PB60S 1.6.7 Chassis Characteristics Mid-Tower Specifications Drive Bay Space : Int. 1 x 2.5" Power Source : External AC adapter 65 W Dimensions : 175 mm (L) x 175 mm (W) x 34,2 mm (H) Processor cooling fan :...
  • Page 33: Certification And Declaration

    You may make copies of this Windows software solely for your own back-up purposes. All CIARA Astro PB60S series micro PCs are certified by UL/ULC Canada and United States and meet or exceed the Class B limitations for Radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada.
  • Page 34: Declaration Of Conformity

    CIARA Astro PB60S 2.2 Declaration of conformity We, Manufacturer/Importer CIARA 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Declare that the product Micro PC System CIARA Astro PB60S is in conformity with ICES-003 and Part 15 subpart B of the FCC Rules.
  • Page 35: Fcc Information To User

    Warning Changes or modifications not expressly approved by CIARA could void the user’s authority to operate the equipment. This equipment is equipped with a shielded 3-wire power cord and plug. Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock and to reduce radio frequency interference that may emanate from the power cord.
  • Page 36: Energy Star

    • The CIARA Astro PB60S micro PCs contribute significant energy savings nationwide. • The CIARA Astro PB60S micro PCs deliver the features and performance demanded by consumers, in addition to increased energy efficiency. • If the CIARA Astro PB60S micro PCs cost more than a conventional, less-efficient computer, purchasers will recover their investment in increased energy efficiency through utility bill savings, within a reasonable period of time.
  • Page 37: One Year Limited Warranty

    CIARA representative within one month of receipt of your system. If you have purchased a different type of warranty, or an extension to the standard warranty, you will need to provide the CIARA Service Contract Number to the Customer Support representative when placing a call for service or support.
  • Page 38: Procedures To Be Followed For Service During The Warranty Period

    Make a back-up copy of all of the files on your hard disk before returning your computer for service. CIARA is not responsible for the loss or damage of any data on the returned system. In some cases, hard disks may need to reformatted or replaced. It is the responsibility of the user to ensure data is backed up prior to shipment to CIARA.
  • Page 39: Limited Warranty

    User’s Guide which accompanies the Product or other misuse, abuse or negligence to the Product ; (ii) by the use of parts not manufactured or sold by CIARA ; (iii) by modification of the Product ; (iv) as a result of service by anyone other than CIARA or an Authorized CIARA Service Provider ;...
  • Page 40: Documenting Your Computer

    Please keep your equipment log up to date and include a copy of it whenever your equipment is returned to CIARA for servicing. The equipment log is also helpful if your CIARA computer is lost, stolen, or damaged. It can serve as your record of when the equipment was placed in service, and the dates of all equipment upgrades and configuration changes.
  • Page 41: Technical Product Specification Ciara Astro Pb60S

    CIARA Astro PB60S 4.0 Technical product specification CIARA Astro PB60S This is the User's Guide for the CIARA Astro PB60S family of micro PCs. The CIARA Astro PB60S is a series of miro PCs that use eighth ® and ninth generation Intel Core™...
  • Page 42 CIARA Astro PB60S Processor : and 9 generation Intel® Core™ with integrated HD Graphics controller, with LGA1151 connector. ® View all compatible Intel processors : https://ciaratech.com/download/11754/ System Board : Asus® PB60S main board uses Intel Q370 chipset BIOS : Asus Flash BIOS standard, with ACPI, APM, ENERGY STAR®, DMI, Plug & Play and SMBIOS features.
  • Page 43: Upgrading

    4.1 Upgrading As the purchaser of a powerful state of the art CIARA Astro PB60S micro PC you have no doubt decided on the features and upgrade capabilities that you might wish to add to your computer. There are many exciting possibilities for upgrading your CIARA Astro PB60S.
  • Page 44: Networking

    The purpose of this section is to describe the procedures to set up the BIOS configuration options of your CIARA Astro PB60S micro PC. All this work is done for you at the CIARA factory enabling the system to be ready to start on Power on. However, we are describing this procedure as a means of transparency.
  • Page 45: Bios Set-Up Program Menu Bar

    CIARA Astro PB60S 4.3.2 BIOS set-up program menu bar NOTE ® ® To configure Intel AMT settings in Intel ME press <Ctrl>+<P> to activate the interface, while the system is booting. ® The default password for Intel ME is “admin”.
  • Page 46: Legacy Usb Support

    CIARA Astro PB60S 4.3.4 Legacy USB support Legacy USB support enables USB devices to be used even when the operating system’s USB drivers are not yet available. Legacy USB support is used to access the BIOS Setup program, and to install an operating system that supports USB. By default, Legacy USB support is set to Enabled.
  • Page 47: Bios Recovery

    CIARA Astro PB60S 4.3.7 BIOS recovery It is unlikely that anything will interrupt a BIOS update; however, if an interruption occurs, the BIOS could be damaged. The following table lists the drives and media types that can and cannot be used for BIOS recovery. The BIOS recovery media does not need to be made bootable.
  • Page 48: Adjusting Boot Speed

    CIARA Astro PB60S 4.3.8.4 Changing the default boot device during POST Pressing the <F8> key during POST causes a boot device menu to be displayed. This menu displays the list of available boot devices (as set in the BIOS setup program’s Boot Device Priority Submenu). The following table lists the boot device menu options.
  • Page 49: Bios Security Features

    CIARA Astro PB60S 4.3.10 BIOS security features The BIOS includes security features that restrict access to the BIOS Setup program and who can boot the computer. A supervisor password and a user password can be set for the BIOS Setup program and for booting the computer, with the following restrictions •...
  • Page 50: Motherboard Configuration & Layout - Pb60S Main Board

    CIARA Astro PB60S 4.4 Motherboard configuration & layout – PB60S main board Figure 4.4 Major board components - 50 -...
  • Page 51 CIARA Astro PB60S Board components shown in Figure 4.4 Item/callout from Figure Description Processor Memory slots SO-DIMM A1 et B1 M.2, key E connector for WiFi module Processor fan header Power button and LED Intrusion detection switch Microphone plug Headphone / audio out plug USB 3.1 gen.
  • Page 52: Disk Drives

    Many Serial ATA drives use new low-voltage power connectors and require adapters or power supplies equipped with low-voltage power connectors. 4.5.2 M.2 slots CIARA Astro PB60S system is equipped with one M.2 Socket 3 slot : • One M.2 slot 3 generation, type 2242/2280 storage devices support (SATA) 4.6 Graphics subsystem...
  • Page 53: Audio Subsystem

    4.8 I/O Port set-up Each CIARA Astro PB60S micro PC system includes built-in multi-I/O capabilities. These provide your computer with two DisplayPorts, one SATA connector (6.0 Gb/s) supporting one drive, one USB 3.1 gen. 1 type C port, two USB 3.1 gen. 2 ports, two USB 3.1 gen. 1 ports, one headphone / audio out plug and one microphone plug at front panel ;...
  • Page 54: Lan Connectors Leds

    CIARA Astro PB60S 4.9.2 RJ-45 LAN connectors LEDs Two LEDs are built into the RJ-45 LAN connectors located on the back panel (see Figure). These LEDs indicate the status of the LAN. Table describes the LED states when the board is powered up and the LAN subsystem is operating.
  • Page 55: Intel ® Vpro™ Technology

    CIARA Astro PB60S ® 4.10 Intel vPro™ Technology ® Intel vPro™ Technology is a set of processor and platform capabilities designed to enable greater proactive security, enhanced maintenance, and improved remote management both inside and outside the corporate firewall. These include : ®...
  • Page 56: Intel® Virtualisation Technology For Directed I/O (Intel® Vt-D)

    CIARA Astro PB60S 4.10.3 Intel® Virtualisation Technology for Directed I/O (Intel® VT-d) ® ® Intel Virtualization Technology for Directed I/O (Intel VT-d) compliments Intel VT by providing the ability to isolate and restrict device accesses to the resources owned by the virtual partition managing the device.
  • Page 57: Replacing The System Battery

    In all CIARA Astro PB60S models the battery is a custom 3 V Lithium battery model CR-2032U made by Asus that can be installed only by CIARA. This type of battery should last at least 3 years, if the system is not in use. When the computer is plugged in, the standby current from the power supply extends the life of the battery.
  • Page 58 CIARA Astro PB60S Remove the connection to remove the battery. 3- Replace with a new battery model: CR2032 3V Li-ion battery - 58 -...
  • Page 59: Changing The Motherboard

    4.13 Changing the motherboard CIARA does not allow end users to change the motherboard. Any such change will void your warranty. All end users needing to change the motherboard need to contact the CIARA service department and place a service call.
  • Page 60: Configuration Jumper Block

    CIARA Astro PB60S 4.14 Configuration jumper block NOTE Always turn off the power and unplug the power cord from the computer before shorting the two pins. Shorting the pins with the power on may result in unreliable computer operation. 4.14.1 Setting the BIOS configuration jumper Figure shows the location of the Desktop Board’s BIOS configuration header.
  • Page 61: Installing An Upgrade Flash Bios

    Before any new BIOS is programmed into the system, be very careful to ensure that the BIOS is intended for use with your specific system board. If not, you may completely disable your system, and require CIARA service assistance to restore the system to working order.
  • Page 62: Media Sanitization Software

    To download the latest version of this User Guide, please go to https://ciaratech.com/download/9231/ 4.19 Exploded view diagram You will find below two exploded view diagrams, one with tags and one without. For further clarity on assembling/disassembling the Astro PB60S system, please watch the provided video at https://mtlbpcloud2.hypertec-group.com/index.php/s/9o7kNwMeSWcZBK9 - 62 -...
  • Page 63: Glossary

    CIARA Astro PB60S GLOSSARY 32-Bit -- In computer architecture, 32-bit integers, memory addresses, or other data units are those that are at most 32 bits (4 octets) wide. Also, 32-bit CPU and ALU architectures are those that are based on registers, address buses, or data buses of that size. 32-bit is also a term given to a generation of computers in which 32-bit processors were the norm.
  • Page 64 CIARA Astro PB60S integrated circuit. Chip set -- The logic devices on the motherboard that connects the microprocessor and other board functions. Clock -- A circuit that sends a consistent, periodic signal that is used to step logic information through a computer circuit.
  • Page 65 CIARA Astro PB60S Jumper -- On a printed circuit board, a patch connector, wire, or cable used to establish a circuit. LCD -- A liquid crystal display (LCD) is a thin, flat electronic visual display that uses the light modulating properties of liquid crystals (LCs).
  • Page 66 CIARA Astro PB60S Resolution -- A measure of the quality of the image that can be shown on a particular display ; usually expressed as the number of pixels that can be displayed horizontally across the display screen by the number of pixels that can be displayed vertically on the display screen.
  • Page 67 CIARA Astro PB60S NOTES : - 67 -...
  • Page 68 CIARA Astro PB60S - 68 -...

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