VTech KidiZoom Camera Pix Plus Instruction Manual page 21

Cannot connect to
computer
Cannot save files
Can't view the
downloaded video
or photo files
Screen displays
incorrectly
Memory card
cannot be
detected
Check the connections on the USB cable
between the camera and the computer, and
review the appropriate connection procedure in
this manual.
Check if the memory card is full. If there is no
memory card inserted, check the KidiZoom
Camera Pix Plus internal memory.
TM
Check if the downloaded files are in the correct
directory in the KidiZoom
Photos should be put in the DOWNLOAD/
PHOTO folder, videos should be put in the
DOWNLOAD/VIDEO
Camera Pix Plus when it is connected to a
TM
computer.
1. Turn off the camera and let it sit for a few
minutes without batteries, then replace the
batteries.
2. Turn the unit On. The unit should now be
ready to play again.
3. If the unit still does not work, install a new set
of batteries.
1. Check if the memory card is correctly inserted.
2. Check to see if the memory card is the
supported type. The camera only supports
microSD or microSDHC cards.
3. Check to see if the file system of your memory
card is FAT or FAT32. KidiZoom
Pix Plus does not support NTFS or exFAT
TM
file systems. You should back up all important
data from your memory card and format it in
either the FAT or FAT32 file systems before
using in your KidiZoom
Camera Pix
®
KidiZoom
folder in
®
Camera Pix
®
®
Plus.
TM
®
Camera
Plus.
TM
21