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European Directive 2012/19/UE
Under the European Directive 2012/19/UE on waste electrical and electronic equipment (WEEE), the product
cannot be disposed in the usual council bins and containers. They must be separated to optimize the
recovery and recycling of all of the components and materials and reducing the impact to human health and
the environment. The symbol of the container crossed out over a horizontal line is marked on all of harmoni
products to remind the consumer of the obligation to separate them on disposal. The consumer should
contact the local authority or original point of sale to learn more about the correct disposal of this product.
6. Guarantee
In this section, we hereby describe the guarantee conditions which the buyer acquires on buying a new
harmoni product. These conditions comply with all the rights construed in the national legislation in force, as
well as any additional rights and guarantees which are offered by harmoni.
6.1. Any incident that you might detect in your harmoni product can be sorted by the product seller or quickly
by the manufacturer. Please contact harmoni by telephoning 01473 559088 for technical support.
DUERO 1000
DUERO 6 EL
You will need to state the product reference (located on the label indicating product features), serial number,
proof of purchase and the type of incident at hand when contacting us so that we can check the guarantee.
In addition, please attach a copy of the product invoice.
6.2. Harmoni guarantees that there are no material defects of design or manufacture at the time of original
acquisition and guarantees the aluminium for a period of 120 months and 24 months for any electronic and
electrical components.
6.3. If during the guarantee period, the product does not work correctly under normal use, and any design,
material or manufacturing defect is found, harmoni will repair or substitute the product as it may see fit, in
accordance with the terms and conditions as follows:
6.3.1. The guarantee is only applicable if the original guarantee is issued by the seller and when the said
guarantee is filled in correctly including product reference, series number (marked on the product's label
indicating technical features), purchase date and the seller's stamp.
Harmoni reserves the right to reject the guarantee service when this information has been removed or
modified after the original product purchase.
6.3.2. The guarantee only applies to those cases that concern material, design and manufacturing defects,
and under no circumstances covers damage to the product for the following reasons:
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