Prestel 4K-PTZ412A User Manual page 23

4K Video Conference CameraUser Manual
 Unable to access video conference camera
through IE Browser
1) Using PC to access the network to test
whether the network access can work
properly, first of all, the network fault
caused by the PC virus can be eliminated,
until the PC and video conference camera
can communicate with each other Ping.
2) Disconnect the network, connect video
conference camera and PC separately,
and reset the IP address of PC.
3) Check IP address, subnet mask, and
gateway settings for video conference
camera.
4) Check whether the MAC address is
conflicts.
5) Check whether the web port is occupied
by another device.
 Forget the IP address or login password
Please remember (The default IP address:
192.168.100.88; default user name: admin;
default password: admin).
Control
 Remote control cannot control
1) Check and replace the new battery for the
remote controller.
2) Check whether the camera working mode
is correct.
3) Check whether the address of remote
control can match the camera.
 Serial port cannot control
1) Check whether the camera protocol,
address such is the same.
2) Check whether the control line is
connected well.
079.79.1100685_V1.0
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