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4K Video Conference CameraUser Manual
(default value is 6688, then 6688 is the
multicast port of the first stream; 6690 is the
multicast port of the second stream).
8) SDK Settings
Turn On/Off active connection. Setting SDK
address (default value is 192.168.100.138)
and port (default value is 1234).
9) NTP Settings
Turn On/OffNTP time sync, main time show
and sub time show. SettingNTP server
address, time interval, main stream position
and sub stream position.
6.6.7 Device Information
Display the current device information.
6.7 Download the Upgrade Program
If you need the camera upgrade program,
please contact the manufacturer.
7
Maintenance and
Troubleshooting
Camera Maintains
If camera will not be used for a long time,
please turn off power switch, disconnect
AC power cord of AC adaptor to the outlet.
Please use soft cloth or tissue to clean the
camera cover.
Please use the soft dry cloth to clean the
lens. If the camera is very dirty, clean it with
diluted neuter detergent. Do not use any
type of solvents, which may damage the
surface.
Unqualified Application
No shooting extreme brightobjectfor a long
period of time, such as sunlight, light
sources, etc.
No operating in unstable lighting conditions,
otherwise image will be flickering.
No operating close to powerful
electromagnetic radiation, such as TV or
radio transmitters, etc.
Troubleshooting
Image
The monitor shows no image
1) Check that the camera power supply is
connected, the voltage is normal, and the
power indicator light is always on.
2) Turn off the power switch to check whether
the camera is self-testing.
3) Check the cable of video platform and TV
whether correct connection.
Sometimes without the image
Check the cable of video platform and TV
whether correct connection.
Image have jitter when the camera lens at
max multiple
1) Check whether the camera installed
position be stabled.
2) Check whether have vibrating machinery
or object near the camera.
There is no video image in IE Browser
Please visit VLC website
(http://www.videolan.org/vlc)
install VLC media player, after it installed, visit
video conference camera will have normal
image display.
19
download
and
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