Wurtec S3 Instructions Manual
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Wurtec S3 Instructions Manual

Command center
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WURTEC, INC.
6200 BRENT DR. TOLEDO, OH 43611
1

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Summary of Contents for Wurtec S3

  • Page 1 WURTEC, INC. 6200 BRENT DR. TOLEDO, OH 43611...

  • Page 2: General Warnings

    ASME A17.1 elevator safety code. The S3 Command Center is intended to be installed and operated in a temperature-controlled, low- humidity, low-ambient audible noise environment that is protected from dirt and airborne particles.

  • Page 3: Physical Setup

    PHYSICAL SETUP 1. Location / mounting arrangements a. Typically located in the lobby, security desk, machine room, or fire command room, but not limited to these locations. b. Must be mounted vertically in an indoor temperature-controlled area. i. Operating Temp: 0-40° C 2.
  • Page 4 OPERATOR INTERFACE & INITIAL CONFIGURATION 1. Labeled diagram of operating devices and display 1. See diagram below: HOME SCREEN EXAMPLE W ur t ec STATUS INFO Incoming call S- 3 Com m and Cent er V1. 0 Displays the voltage and 12: 00: 00 01/ 01/ 2016 Customized extension label...

  • Page 5: Initial Power-Up

    2. Reading the display a. Status info and line labels LCD will display EXT on the far left and below that the phone will display the default extensions. a. Lines are numbered 001-016 as default. i. Internal phone lines are always ODD numbers. ii.
  • Page 6 RESERVED FOR FUTURE RELEASE a. Command Center - press * to enter programming mode. b. S3 Communicator - see S3C manual. b. Recording site message Press MENU button on the left side of the display. Press SELECT button to access the SITE MESSAGE.

  • Page 7: Initial Tests

    Press SAVE on right side of display before exiting. g. To restore line status display, just toggle 0 back to 1. e. Programmable line name and extension Line names and extension numbers are all programmable with a full range of alphabet, 0-9, and special characters. a.
  • Page 8 If the call is from an S3 Communicator, you will need to press 1 to talk to the party or 2 to listen to the site ID message if the phone is not set to immediate two-way calling.
  • Page 9 ii. If you are communicating through the speakerphone (handset will be on receiver) then you will need to press SPEAKER ON/OFF which will disconnect the call. iii. If you are unsure, pressing the END ALL CALLS button will disconnect all active calls.
  • Page 10 2. Command center will connect S3 Communicator phones automatically. Other phones on the line may have to be manually picked up. a. S3 Communicator phones set up for line sharing will not answer a page due to the added menu option required to reach the phone.
  • Page 11 If the call is from an S3 Communicator, you will need to press 1 to talk to the party or 2 to listen to the site ID message if the phone is not set to immediate two-way calling.
  • Page 12 Command Center: it depends on what device is being called. Devices that may be calling are: i. S3 Communicator - you will not need to do anything at the S3C to answer this call. ii. S3 Communicator Master Station - same as standard S3 Communicator, but you can also lift handset to talk after call has been established.
  • Page 13 BASIC OPERATION FROM AN S3 COMMUNICATOR STATION 1. Programming the S3 Communicator a. Full programming instructions for the S3C are located in the instruction booklet that came with the phone, on our website Wurtec.com, or by contacting technical support. 2. Calling Command Center a.

  • Page 14: Answering Calls

    Calls can be placed from one Command Center to another, similarly to an elevator phone or an outside line. Additional hardware and cabling is required to accomplish this as shown in figure 1. The elevator phone block depicts elevator phones capable of sharing a single line as with the Wurtec S3 Communicator phones.
  • Page 15 3. To ring the other Command Center, directly dial 0. With S3 Communicators configured to share a line as the elevator phones connected to Command Center 1, a call can be placed from Command Center 1 to any of the phones via the following steps: 1.

  • Page 16: Advanced Operations

    You can program any S3C that is connected to the Command Center or accessible through an external line. Full programming instructions for the S3C are located in the instruction booklet that came with the phone, on our website Wurtec.com, or by contacting technical support.
  • Page 17 "%DFUISP_PATH%" addrange 0x80002000 0x8007ffff program verify start reset 0 Where %DFUISP_PATH% is the path and file name for the firmware obtained from Wurtec. For example: C:\Users\user1\Desktop\S3PbxIsp.hex. 7. Type <enter> and wait until the firmware update successfully completes as shown similarly in figure 3.

  • Page 18: Troubleshooting

    Verify you have at least 24VDC on the line. 4. Command Center does not respond to Touch Tone when calling remotely a. Verify the phone you are using is not set to “pulse” dialing. All S3 products will only recognize tone dialing.

  • Page 19: Technical Support

    ii. If at some point the Command Center was placed on speaker without returning the handset back to the receiver, both may not function properly and you will need to ensure phone is on hook by returning handset to receiver and turning off speakerphone. TECHNICAL SUPPORT Tech support can be reached at (419) 930-1066 or toll free at (800) 837-1066, Monday through Friday, 8:00 a.m.

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