troubleshooting
PROBLEM
You cannot activate the appliance or
operate it.
The appliance deactivates.
The residual heat indicator does not come
on.
The sensor fields become hot.
comes on.
and a number come on.
If you tried the above solutions and cannot re- pair the problem,
speak to your dealer or the customer service. Give the data from
the rating plate, and an error message that comes on.
Make sure, you operated the appliance correctly. If not the
servicing by a customer service technician or dealer will not be
free of charge, also during the warranty period. The instructions
about the customer service and conditions of guarantee are in
the guarantee booklet.
POSSIBLE CAUSE
The appliance is not connected to
an electrical supply or it is connected
incorrectly.
You touched 2 or more sensor fields at the
same time.
There is water or fat stains on the control
panel.
You put something on the sensor field
The cooking zone is not hot because it
operated only for a short time.
The cookware is too large or you put it
too near to the controls.
The Automatic Switch Off operates.
There is an error in the appliance.
REMEDY
Check if the appliance is correctly
connected to the electrical supply (refer to
connection diagram).
Activate the appliance again and set the
heat setting in less than 10 seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the sensor field.
.
If the cooking zone operated sufficiently
long to be hot, speak to the service
centre.
Put large cookware on the rear cooking
zones if necessary.
Deactivate the appliance and activate it
again.
Disconnect the appliance from the
electrical supply for some time. Disconnect
the fuse from the electrical system of the
house. Connect it again. If
again, speak to the service centre.
Ceramic Cooktops TROUBLESHOOTING 9
comes on
Need help?
Do you have a question about the CHC644BB and is the answer not in the manual?