Chamberlain Security+ 9500-3K Owner's Manual
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Chamberlain Security+ 9500-3K Owner's Manual

Chamberlain Security+ 9500-3K Owner's Manual

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Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
properly aligned.
Periodic checks of the opener are required to ensure safe operation.
The model number label is located under the light lens on the side panel of
your opener.
Garage Door Opener
Model 9500-3K
1/2 HP
For Residential Use Only
Owner's Manual
The Chamberlain Group, Inc.
A DUCHOSSOIS ENTERPRISE
845 Larch Avenue
Elmhurst, Illlinois 60126-1196
www.chamberlaingroup.com
Complies with UL 325
Regulations effective
January 1, 1993.
®
®
®
is connected and

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Summary of Contents for Chamberlain Security+ 9500-3K

  • Page 1 Periodic checks of the opener are required to ensure safe operation. The model number label is located under the light lens on the side panel of your opener. Model 9500-3K 1/2 HP The Chamberlain Group, Inc. A DUCHOSSOIS ENTERPRISE 845 Larch Avenue Elmhurst, Illlinois 60126-1196 www.chamberlaingroup.com...

  • Page 2: Table Of Contents

    Contents A review of safety alert symbols...2 You'll need tools...3 Safety information regarding garage door locks and ropes...3 Testing your garage door for sticking, binding and balance...3 Illustration of sectional door installation ...4 Illustration of one-piece door installation...5 Carton inventory...6 Hardware inventory...7 Assembly section –...

  • Page 3: You'll Need Tools

    During assembly, installation and adjustment of the opener, instructions will call for hand tools shown below. Carpenter's Level Stepladder WARNING An unbalanced garage door might not reverse when required and someone under the door could be seriously injured or killed. If your garage door binds, sticks or is out of balance, call for professional garage door service.

  • Page 4: Illustration Of Sectional Door Installation

    Before you begin, survey your garage area to see whether any of the conditions below apply to your installation. You may find it helpful to refer back to this page as you proceed with the installation of your opener. SECTIONAL Door Installation Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with glass panels, etc.).

  • Page 5: Illustration Of One-Piece Door Installation

    Before you begin, survey your garage area to see whether any of the conditions below apply to your installation. You may find it helpful to refer back to this page as you proceed with the installation of your opener. ONE-PIECE Door Installation Header Wall Gap between floor and bottom...

  • Page 6: Carton Inventory

    Your garage door opener is packaged in one carton which contains all parts illustrated below. If anything is missing, carefully check the packing material. Parts may be "stuck" in the foam. Hardware for assembly and installation is shown on page 7. Motion Detecting Control Panel Remote Control Transmitter (2)

  • Page 7: Hardware Inventory

    Group all hardware found in all packages contained in the rail and opener cartons into the three kits illustrated below. ASSEMBLY Hex Screw Washered Screw Carriage Bolt Spring Nut (1) 5/16"-18x7/8" (4) 5/16"-18x1/2" (2) 5/16"-18 (4) Master Link (2) 1/4"-20x1/2" (12) (mounted in opener) Trolley Lock Washer...

  • Page 8: Assembly Section: Pages

    Assembly Section: Pages 8 – 11 To avoid installation difficulties, do not run the garage door opener until instructed to do so. Assembly Step 1 Assemble the T-rail & Lock Washer 5/16"-18 Attach the Belt Pulley Bracket 5/16" • Align the 4 T-rail sections on a flat surface exactly as shown.

  • Page 9: Install Trolley

    Assembly Step 2 Install the Trolley on the T-rail • As a temporary stop, insert a screwdriver into the hole in the front end of the T-rail. • Slide the trolley assembly along the rail to the screwdriver stop. If trolley hits against any nuts on the T-rail, the bolts and nuts were attached from the wrong side and must be repositioned.

  • Page 10: Install Belt

    Assembly Step 4 Install the Belt & Set the Belt Tension • Drop the notched side of the trolley clip into the retaining slot on top of the trolley (see Figure 1). • Grasp the clip connector at the end of the belt and slip it through the belt pulley bracket from behind, around the pulley and toward the trolley.

  • Page 11: Attach Belt Cap Retainer

    Assembly Step 5 Attach the Belt Cap Retainer To attach the belt cap retainer: • Position the belt cap retainer over the opener sprocket so the two holes in cap align with the two holes in mounting plate. Attach with 8x3/8" hex screws provided.

  • Page 12: Installation Section: Pages

    Installation Section: Pages 12 – 27 Installation Step 1 Determine Header Bracket Location Installation procedures vary according to garage door types. Follow the instructions which apply to your door. SECTIONAL Door and ONE-PIECE Door With Track Vertical Guideline Header Wall •...

  • Page 13: One-Piece Door

    Read the Safety Instructions on page 12. They also apply to doors without tracks. • Close the door and mark the inside vertical centerline of your garage door. Extend the line onto the header wall above door. If headroom clearance is minimal, you can install the header bracket on the ceiling.

  • Page 14: Install The Header Bracket

    Installation Step 2 Install the Header Bracket • Center the bracket on the vertical guideline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling). Header Wall Header Bracket Structural Support Highest Point of Travel...

  • Page 15: Attach The T-Rail To Header Bracket

    Installation Step 3 Attach the T-rail to the Header Bracket Header Wall Header Bracket Belt Pulley Bracket T-rail Garage Door • Position the opener on the garage floor below the Liftmaster Synchro Drive header bracket. Use packing material as a Tee Rail to Header Bracket protective base.

  • Page 16: Position The Opener

    Installation Step 4 Position the Opener Follow instructions which apply to your door type as illustrated. SECTIONAL Door & ONE-PIECE Door with Track A 2x4 laid flat is convenient for setting an ideal door-to-T-rail distance. • Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.

  • Page 17: Hang The Opener

    Installation Step 5 Hang the Opener Two representative installations are shown. Yours may be different. Hanging brackets should be angled, Figure 1, to provide rigid support. On finished ceilings, Figure 2, attach a sturdy metal bracket to structural supports before installing the opener.

  • Page 18: Install The Door Control

    Installation Step 6 Install the Door Control Locate the door control within sight of the door at a minimum height of 5 feet where small children cannot reach, and away from all moving parts of the door and door hardware. The door control is typically attached directly to the wall.

  • Page 19: Install The Lights And Lenses

    6. Attach the User Safety Instruction label to the wall near the door control, and the Maintenance Instruction label in a prominent location on the inside of the garage door. Page 32 explains how to use the door control. Installation Step 7 Install the Lights and the Lenses •...

  • Page 20: Electrical Requirements

    Installation Step 9 Electrical Requirements To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn't fit into the outlet you have, contact a qualified electrician to install the proper type outlet.

  • Page 21: The Protector System

    IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSOR The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. This is a required safety device and cannot be disabled. When properly connected and aligned, the safety reversing sensor will detect an obstacle in the path of its electronic beam.

  • Page 22: Install The Safety Reversing Sensor

    Installation Step 10 Install the Safety Reversing Sensor INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam from 4 – 6" above the floor. They may be installed in one of three ways, as follows.
  • Page 23 MOUNTING AND WIRING THE SAFETY SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension.

  • Page 24: Fasten Door Bracket (Sectional Door)

    Installation Step 11 Fasten Door Bracket Follow instructions which apply to your door type as illustrated below or on page 25. A horizontal brace should be long enough to be secured to 2 vertical supports. A vertical brace should cover the height of the top panel. The illustration shows one piece of angle iron as the horizontal brace.

  • Page 25: Fasten Door Bracket (One-Piece Door)

    All ONE-PIECE Door Installation Procedure Please read and comply with the warnings and reinforcement instructions on page 24. They apply to one-piece doors also. Header Wall 2x4 Support Header Bracket Door Bracket • Center the bracket on the top of the door, in line with the header bracket as shown.

  • Page 26: Connect Door Arm To Trolley (Sectional Door)

    Installation Step 12 Connect Door Arm to Trolley Follow instructions which apply to your door type as illustrated below and on page 27. Make sure garage door is fully closed. Pull the manual release handle to disconnect the outer trolley from the inner trolley.

  • Page 27: Connect Door Arm To Trolley (One-Piece Door)

    Assemble the Door Arm: • Fasten the straight and curved door arm sections together to the longest possible length (with a 2 or 3 hole overlap). • With the door closed, connect the straight door arm section to the door bracket with the 5/16"x1-1/4" clevis pin.

  • Page 28: Adjustment Section: Pages

    Adjustment Section: Pages 28 – 30 Adjustment Step 1 Adjust the UP and DOWN Limits Do not make any limit adjustments until the Safety Reversing Sensors are completely installed. Limit adjustment settings regulate the points at which the door will stop when moving up or down. The door will stop in the up direction if anything interferes with door travel.

  • Page 29: Force Adjustments

    Adjustment Step 2 Adjust the Force Force adjustment controls are located on the right panel of the opener. Force adjustment settings regulate the amount of power required to open and close the door. The door will stop in the up direction if anything interferes with its travel.

  • Page 30: Test The Protector System

    Adjustment Step 3 Test the Protector System ® • Press the remote control push button to open the door. • Place the opener carton in the path of the door. • Press the remote control push button to close the door.

  • Page 31: Operation Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of severe injury or death to persons: 1. READ AND FOLLOW ALL INSTRUCTIONS. 2. Do not permit children either to operate or to play with the opener. Keep remote control in a location inaccessible to children.

  • Page 32: Operation Of Your Opener

    Activate the opener with any of the following: • The Remote Control: Hold push button down until the door starts to move. • The Door Control: Hold push bar down until the door starts to move. • The Outside Keylock or Keyless Entry. (See Accessories) When the opener is activated: 1.

  • Page 33: Receiver And Remote Control Programming

    Receiver and Remote Control Programming Your garage door opener receiver and remote control transmitter have been set at the factory to a matching code. The door will open when you press the LARGE remote control push button. The code between the remote control and the receiver changes with each use, randomly accessing over 100 billion new codes.

  • Page 34: Having A Problem

    Situation Probable Cause & Solution 1. Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, The opener doesn't check the fuse box or the circuit breaker. (Some outlets are controlled by a wall operate from either switch.) the door control or...
  • Page 35 Having a Problem? Situation Probable Cause & Solution The door opens but 1. If the opener lights blink, check the safety reversing sensor. See page 23 won't close: 2. If the opener lights do not blink and it is a new installation, check the down force. See Adjustment Step 2, page 29.

  • Page 36: Repair Parts, Rail Assembly

    Rail Assembly Parts Installation Parts KEY PART NO. NO. DESCRIPTION 41C0472-5 Motion detecting control panel 41A5056-19 Multi-function remote control housing & screw only (no circuit board) 10A20 3V2032 Lithium Battery 29B137 Remote control visor clip 41A2828 Manual release rope & handle assembly 217A238 2-conductor bell wire –...

  • Page 37: Repair Parts, Opener Assembly

    Opener Assembly Parts PART DESCRIPTION 41A4371 Belt cap retainer 41A4885-2 Gear and sprocket assy., Complete with: Spring washer Thrust washer Retaining ring Bearing plate Roll pins (2) Drive gear and worm gear Helical gear w/retainer and grease 41A2817 Drive/worm gear kit w/grease Roll pins (2) 41B4245 Line cord...

  • Page 38: Accessories

    Accessories Available for your Opener 953CB SECURITY Multi-Function Remote Control: Includes visor clip. 956CB SECURITY Multi-Function Mini Remote Control: With key ring and Velcro fastening strip. Multi-Function Door Control 945CB Panel: Provides a Lock Feature which prevents operation of garage door opener from portable remotes and a Light Feature for constant light.

  • Page 39: Index

    Access Door/Outside Quick Release Accessory...4, 5 Electrical Safety Warnings...2, 20, 31 Garage Door Testing for balance, binding and sticking...3, 28, 31 Determining high point of travel: Sectional door...12 One-piece door ...13 Disabling existing locks...3, 11 Force Controls Adjustment procedures...29 Problems that might require force adjustments ...34, 35 Safety warnings ...29, 31 Door hardware ...3, 9, 11, 12, 18, 31, 32 Maintenance instruction label ...11, 28...

  • Page 40: How To Order Repair Parts

    2) direct you to contact the authorized Chamberlain dealer nearest you or 3) contact an authorized Chamberlain dealer who will in turn contact you to set up a service call to arrange repair. This service call will be at no charge to you unless the dealer determines that your problem is not covered by this limited warranty.

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