Atag VA4110MT User Manual page 53

The product number code (PNC)
If you contact an Authorised Service
Centre, you need to provide the product
number code of your appliance.
The PNC can be found on the rating plate
on the appliance door. You can also check
the PNC on the control panel.
Before checking the PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
for about 3 seconds.
The washing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
There are whitish streaks or
bluish layers on glasses and
dishes.
There are stains and dry water
drops on glasses and dishes.
The interior of the appliance is
wet.
The display shows the PNC of your
appliance.
2. To exit the PNC presentation, press
and hold simultaneously
The appliance returns to the programme
selection.
and
Possible cause and solution
• Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programme.
• Activate the option to improve the washing results of
a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
• Tableware was left for too long inside the closed appli‐
ance. Activate AirDry to set the automatic opening of the
door and to improve the drying performance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Fill the rinse aid dispenser or set the level of
rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• We recommend to use rinse aid always, even in combi‐
nation with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase. Refer
to "Programmes overview".
• The released quantity of rinse aid is too high. Adjust the
rinse aid level to a lower level.
• The quantity of detergent is too high.
• The released quantity of rinse aid is not sufficient. Adjust
the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
• This is not a defect of the appliance. Humid air conden‐
sates on the appliance walls.
and
for about 3 seconds.
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