Canon BJC-S630 Quick Start Manual page 37

Problem Possible Cause
Printer does 3 orange flashes
not print (paper jam)
(continued)
4 orange flashes
(empty ink tank)
7 orange flashes
(defective
printhead)
8 orange flashes
(waste tank
almost full)
Printer flashes
green only
Low ink alert One or more of
displays in the ink tanks is
the BJ Print low
Monitor
Error Printer is out of
message paper
displays in
the BJ Status
Ink is low
Monitor
Paper jam
Printhead
installed
incorrectly
See the troubleshooting topic "Paper jams in the printer" on page 27.
One of the ink tanks is empty. Replace it. See "Monitoring Ink Levels"
on page 19 and "Replacing Ink Tanks" on page 20 for more
information.
Remove and re-install the printhead.
Also ensure that the protective tape has been removed.
If re-installing the printhead does not resolve the problem, contact the
Customer Care Center to replace it with a new one.
The printer has a built-in waste ink tank to hold the ink consumed
during printhead cleaning. Press the Resume/Cancel button to restart
printing, then contact the Customer Care Center to have the waste ink
tank replaced immediately.
When the lamp flashes green, the printer is warming up or is receiving
print data from the computer. This is not an error condition.
When Backgrounding is turned on, you can confirm the low ink alert in
the BJ Print Monitor. See the S630 User's Guide on the Setup Software
& User's Guide CD-ROM for more information on using the BJ Print
Monitor.
After the alert displays, you can continue printing for a short time, but
have a replacement ready to install.
WINDOWS
The low ink alert displays in the BJ Status Monitor. Click the
Ink Information tab to determine which ink tank is low.
MAC OS
The low ink alert displays in a status dialog before a print job
starts.
WINDOWS
The BJ Status Monitor opens and displays a message when an
error occurs.
Read the error message, then click the Guide tab to display
more information about solving the problem.
MAC OS
If Backgrounding is turned on with the Chooser, the BJ Print
Monitor displays an error.
Follow the instructions in the message to resolve the problem.
See the S630 User's Guide on the Setup Software & User's
Guide CD-ROM for more information on error messages.
Troubleshooting
Try This
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