Canon Color Bubble Jet BJC-1000 Series User Manual page 86

Canon bjc-1000: user manual
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Printing does not start due to an application error or General Protection Fault.
Cause
Printing from a
Windows 3.1 application
Multiple software
applications running
Sufficient memory
not available for the
software application
Sufficient space not
available on hard disk
Internal file or
application software
problem
5-8
Troubleshooting
Solution
Change applications
A Windows 3.1 application installed on a Windows 98 or
Windows 95 system may cause this problem. Print from
a Windows 98 or Windows 95 software application.
Quit other programs
Quit any other application programs you are running and
try printing again.
Check your memory
Refer to the manual for your software application and
check that the required amount of memory is allocated
to the application.
If there is not enough memory installed, install more
memory. Refer to the documentation for your computer
for information on installing additional memory.
Delete any unnecessary files to make more space
available
Rebuild the document and print it again
If there is no problem with the new document, the
original file was probably faulty. If the same problem
occurs with the new file, call the Canon Customer Care
Center for help.
Chapter 5

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