Printer Problems - Canon imageCLASS D320 Printer Manual

Printer Problems

Printer Problems Printer Problems Printer Problems
Problem Cause
Printer does not The printer is out of paper.
print
A copy job has not been
completed due to out of
Paper.
The cartridge is not installed
correctly.
Your BIOS port setting needs
to be modified.
Your computer is not
working properly.
A print job error occurred.
No power is The power cord is not
supplied plugged in.
The AC outlet is not
supplying power.
The AC voltage does not
match printer.
Printer stops The interface cable is loose.
printing
If you are working on an
application in the foreground,
printing performance might
slow down.
INCORRECT Paper setting of the machine is
PAPER SIZE different from that of your
message displays. computer.
Solution
Make sure paper is loaded.
Load paper. The print job will start
automatically when the copy job is
completed.
Check that the cartridge is installed
correctly. Setup Sheet
See your computer's documentation
concerning available ports.
Check your computer, make sure it is
turned on and working properly.
Set on AUTO ERROR SKIP in the
additional functions or delete the error
print job using status monitor.
Guide
Make sure the power cord is securely
plugged into both the machine and the
AC outlet.
Make sure the AC outlet is supplying
power; try another outlet if necessary.
Make sure the voltage of the AC outlet
matches the ratings on the printer.
Check your computer and cable.
Printer performance improves if you give
your print job priority.
Load the correct paper size or change the
PAPER SIZE setting of the Additional
Functions. Basic Guide
4
Basic
4-2