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Canon FaxPhone L120 Basic Manual

Canon faxphone l120: basic guide
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Basic Guide
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.
What Can I Do with This Machine?
Before Using the Machine
Document Handling
Print Media
Sending Faxes
Receiving Faxes
Copying
Printing
Maintenance
Troubleshooting
Machine Settings
Appendix
ENG

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Table of Contents
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  Summary of Contents for Canon FaxPhone L120

  • Page 1 Basic Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference. What Can I Do with This Machine? Before Using the Machine Document Handling Print Media Sending Faxes Receiving Faxes Copying...
  • Page 3: Manuals For The Machine

    ● Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as we are constantly improving our products if you need an exact specification, please contact Canon. ● The machine illustration on the cover may differ slightly from your machine.
  • Page 4: What Can I Do With This Machine

    What Can I Do with This Machine? Fax Features Specify a recipient with a single button One-Touch Speed Dialing → p. 4-7 Specify a recipient with a three-digit code Coded Speed Dialing → p. 4-15 Specify multiple recipients with a single button Group Dialing →...
  • Page 5 Fax Features (continued) Send a fax to multiple recipients Broadcasting → Advanced Guide Send a fax at a specified time Timer Sending → Advanced Guide Send a fax in response to the recipient’s request Polling Sending → Advanced Guide Receive faxes in memory without printing out Memory Reception →...
  • Page 6 Fax Features (continued) Send a fax to be relayed to other fax machines Relay Initiation → Advanced Guide...
  • Page 7: Copy Features

    Copy Features Select a scan mode depending on the quality of image to be scanned Image Quality → p. 6-3 Adjust the density level of scanned images Density → p. 6-4 Enlarge or reduce copied images Zoom Ratio → p. 6-5...
  • Page 8: Table Of Contents

    Legal Notices ... xvi Copyright ...xvi Disclaimer ...xvi Trademarks...xvii Users in the U.S.A... xviii Pre-Installation Requirements for Canon Facsimile Equipment... xviii Connection of the Equipment ...xix In Case of Equipment Malfunction...xix Rights of the Telephone Company ...xix FCC Notice ... xx Users in Canada...
  • Page 9 1 Before Using the Machine ... 1-1 Machine Components ...1-1 Operation Panel ...1-3 LCD (Standby Mode) ...1-5 Fax Mode...1-5 Copy Mode ...1-5 Handset...1-6 Maintaining the Handset ...1-6 Toner Cartridge...1-7 Maintaining the Toner Cartridge ...1-7 2 Document Handling... 2-1 Document Requirements ...2-1 Scanned Area...2-2 Loading Documents ...2-3 3 Print Media ...
  • Page 10 4 Sending Faxes ... 4-1 Scan Settings ...4-3 Contrast ...4-3 Image Quality...4-4 Speed Dialing ...4-6 Registering Recipients for Speed Dialing ...4-6 Registering One-Touch Speed Dialing ...4-7 Editing One-Touch Speed Dialing ...4-11 Deleting One-Touch Speed Dialing ...4-14 Registering Coded Speed Dialing...4-15 Editing Coded Speed Dialing...4-18 Deleting Coded Speed Dialing...4-21 Registering Group Dialing...4-22...
  • Page 11 8 Maintenance... 8-1 Cleaning the Machine...8-1 Exterior ...8-1 Interior...8-2 Scanning Area ...8-4 Replacing the Cartridge ...8-5 Redistributing Toner ...8-5 Replacing the Cartridge ...8-7 Recycling Used Cartridges ...8-9 The Clean Earth Campaign ...8-9 U.S.A. PROGRAM...8-10 CANADA PROGRAM-CANADA PROGRAMME ...8-13 Transporting the Machine...8-15 9 Troubleshooting ...
  • Page 12 11 Appendix ... 11-1 Specifications ...11-1 General ...11-1 Facsimile...11-2 Copier ...11-3 Telephone...11-3 Printer ...11-4 Index ...11-5...
  • Page 13: Preface

    Preface Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Important Safety Instructions WARNING Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks.
  • Page 14: Location

    – Unplug the machine from the wall outlet and contact Canon Customer Care Center in any of the following cases: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the machine. – If the machine has been exposed to rain or water.
  • Page 15: Power Supply

    – Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact Canon Customer Care Center.
  • Page 16: Customer Support (Canada)

    Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support options*: – For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions visit http://www.canon.ca/ – Automated step-by-step telephone support on most current products 24 hours, 7 days a week 1-800-652-2666 –...
  • Page 17: How To Use This Guide

    How to Use This Guide The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. Indicates a warning that may lead to death or serious injury if not WARNING observed.
  • Page 18: Legal Notices

    Legal Notices Copyright Copyright © 2005 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.
  • Page 19: Trademarks

    Trademarks Canon and FAXPHONE are registered trademarks, and UHQ is a trademark of Canon Inc. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners. As an ENERGY STAR product meets the ENERGY STAR Partner, Canon has determined that this ®...
  • Page 20: Users In The U.s.a

    OVERSEAS NOTE Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with the machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
  • Page 21: Connection Of The Equipment

    The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling Canon Customer Care Center.
  • Page 22: Fcc Notice

    Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. 1-516-328-5600...
  • Page 23 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other...
  • Page 24: Users In Canada

    OVERSEAS NOTE Canon recommends an individual line following industry standards, e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX machine without “Camp On” signals is also permissible with the machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
  • Page 25: Notice

    Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
  • Page 26 à la condition seulement que la somme des Nombres d’équivalence Ringer de tous les appareils ne soit pas supérieure à 5. CANON CANADA INC. 1-800-263-1121 24 HOURS A DAY, SEVEN DAYS A WEEK...
  • Page 27: Laser Safety

    Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 28: Before Using The Machine

    Before Using the Machine Machine Components Paper delivery tray Outputs printouts. Paper delivery tray extension Extension for the paper output tray. Cartridge cover Open it when replacing the toner cartridge or removing jammed paper. Notch Used to open the cartridge cover. Operation panel Controls the machine.
  • Page 29: Receiving Faxes

    Scanning Platform Scans document. Handset For using the machine as a telephone or receiving faxes remotely. Handset cradle Cradle for the handset. USB port Connect the USB cable. Handset jack Connect the handset. External device jack Connect an external device if necessary. Line jack Connect the telephone cable.
  • Page 30: Operation Panel

    Operation Panel FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook Clear Stop/Reset PQRS WXYZ Start OPER S Y M B O L S Tone One-Touch Speed Dialing buttons Enters recipients registered for one-touch speed dialing or group dialing.
  • Page 31 Left/Right button Selects menu items and moves cursors. Up/Down button Scrolls through the setting menu and registered recipients. Set button Confirms an operation or registers information you enter. Clear button Clears an entry in the LCD. Stop/Reset button Cancels machine operations and returns to the standby mode.
  • Page 32: Lcd (Standby Mode)

    LCD (Standby Mode) Fax Mode 1 6 : 0 0 S T D - S E T D O C . - F A X Time Image quality Memory available Message Receive mode Copy Mode T E X T 1 0 0 % O N L Y Image quality Zoom ratio...
  • Page 33: Handset

    Handset The handset is used to use the machine as a telephone and a fax machine, and to receive faxes manually. Use a sharp object (i.e., pen) to select the ring volume of the handset. NOTE For how to install the handset, see “Connect Telephone Cables and Install Handset,” in the Starter Guide. Maintaining the Handset –...
  • Page 34: Toner Cartridge

    The only component of the machine that needs to be replaced is the toner cartridge. The machine comes with a starter cartridge, which yields approximately 1,000 pages based on 5% coverage of an A4-size page. A Canon genuine replacement cartridge yields approximately 2,000 pages based on 5% coverage of an A4-size page. To purchase this cartridge, contact your local Canon dealer or Canon Customer Care Center (1-800-828-4040).
  • Page 36: Document Handling

    Document Handling Document Requirements Size (W x L) Max. 8.5 x 15.75 in. (216 x 400 mm) Min. 5.8 x 4.1 in. (148 x 105 mm) NOTE If using fine art paper, it should be 0.004 in. (0.1 mm) or thicker per sheet. ●...
  • Page 37: Scanned Area

    Scanned Area Make sure your document’s text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use. 0.08" (2 mm) 0.08" (2 mm) 0.04"...
  • Page 38: Loading Documents

    Loading Documents Adjust the document guides to the width of the document. Fan the document stack and even the edges. Insert the document top edge first in the ADF with the printed side facing The document is ready for scanning.
  • Page 40: Print Media

    Print Media Paper Requirements Size (W × L) Paper Size Setting 8.5 × 11 in. <LT> (Letter) (216 × 279 mm) 8.5 × 14 in. <LG> (Legal) (216 × 356 mm) 8.3 × 11.7 in. <A4> (210 × 297 mm) Paper Type Setting <PLAIN>...
  • Page 41: Printable Area

    Printable Area The shaded area indicates the approximate printable area of Letter-size paper. 0.08" (2 mm) 0.20" (5 mm) 0.08" (2 mm) 0.08" (2 mm)
  • Page 42: Paper Guidelines

    Paper Guidelines ● To prevent paper jams, do not use any of the following: – Wrinkled or creased paper – Curled or rolled paper – Coated paper – Torn paper – Damp paper – Very thin paper – Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.) ●...
  • Page 43: Loading Paper

    Loading Paper For loading Letter-size paper, see “Load Paper,” in the Starter Guide. Loading Envelopes ● Use standard envelopes with diagonal seams and flaps. ● To prevent jams, do not use the following: – Envelopes with windows, holes, perforations, cutouts, and double flaps –...
  • Page 44 NOTE Make sure the back end of the cover does not catch the front paper guide. Pull out the paper guide rail. Insert the envelope stack (up to 10 envelopes) with the print side facing up. Adjust the side paper guides to the size of the stack.
  • Page 45 Push back the paper guide rail to the front edge of the stack. Pinch and slide the front paper guide to match the envelope size. Insert the paper stack cover. NOTE Make sure the back end of the cover does not catch and lower the scanning platform.
  • Page 46: Setting Paper Type And Size

    Use [Up/Down] to select <PAPER SOURCE SETUP?>, then press [Set]. Use [Left/Right] to select the paper type, then press [Set]. <PLAIN>: Plain paper. <PLAIN L>: Light paper. <HEAVY>: Heavy paper. <HEAVY H>: Heavier paper. <TRANSPARENCY>: Transparencies. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial...
  • Page 47 Use [Left/Right] to select the paper size, then press [Set]. <LT>: Letter. <LG>: Legal (not available for transparencies). <A4>: A4. Press [Stop/Reset] to return to standby mode. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause...
  • Page 48: Sending Faxes

    Sending Faxes Follow this procedure to send a fax. Load a Document Adjust the document guides (A) to the width of the document, and insert the document top edge first in the ADF (B) with the printed side facing up. For documents you can fax, see “Document Requirements,”...
  • Page 49: Enter The Fax Number

    Enter the Fax Number Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook Clear Stop/Reset PQRS WXYZ Start OPER S Y M B O L S Tone Use the numeric buttons to enter the recipient’s fax number. = 0 1 2 3 X X X X X X X S U B = ( T X = S T A R T )
  • Page 50: Scan Settings

    Use [Up/Down] to select <1 SCAN CONTRAST?>, then press [Set]. Use [Left/Right] to adjust scan contrast, then press [Set]. [Right]: To send a darker image. [Left]: To send a lighter image. Press [Stop/Reset] to return to standby mode. FAXPHONE L120 Add.Mode Menu Status Copy...
  • Page 51: Image Quality

    [Set]. <STD>: Standard for text-only documents. <FINE>: Fine for fine-print documents. <S/F>: Superfine for very fine documents. Will be displayed as <S-FINE> on LCD. <H/T>: For documents that contain half-tone images such as photographs. FAXPHONE L120 Add.Mode Menu Status Copy...
  • Page 52 If you selected <H/T>, use [Left/Right] to select resolution, then press [Set]. <STD>: Displayed as <STD/HT> in standby mode. <FINE>: Displayed as <F/HT> in standby mode. <S/F>: Displayed as <SF/HT> in standby mode. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 53: Speed Dialing

    Speed Dialing Speed dialing allows you to dial registered recipients quickly. There are three types of speed dialing: ● One-Touch Speed Dialing (p. 4-7) – Specify a registered recipient using a one-touch speed dialing button. You can register up to 15 one-touch speed dialing buttons, including group dialing. ●...
  • Page 54: Registering One-Touch Speed Dialing

    Registering One-Touch Speed Dialing FAXPHONE L120 Add.Mode Menu Image Quality Directory Coded Dial Redial Pause PQRS WXYZ OPER S Y M B O L S Tone Press [Menu]. Use [Up/Down] to select <TEL REGISTRATION?>, then press [Set]. Use [Up/Down] to select <1 1-TOUCH SPD DIAL?>, then press [Set].
  • Page 55 = 0 1 2 3 X X X X X X X Y E S = S E T – Press [Pause] to enter a pause. (See “Entering Pauses,” on p. 4-30.) – If no subaddress or password is required, skip to step 9. FAXPHONE L120 Add.Mode Menu Status...
  • Page 56 Press [Down] and use the numeric buttons to enter the password (up to 20 digits) for the subaddress. If no password is required, skip to step 9. P W D = 1 2 3 4 _ Y E S = S E T Press [Set]. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 57 Repeat the procedure as necessary from step 4. Press [Stop/Reset] to return to standby mode. Use the supplied destination labels to label the registered one-touch speed dialing buttons. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial...
  • Page 58: Editing One-Touch Speed Dialing

    Editing One-Touch Speed Dialing FAXPHONE L120 Add.Mode Menu Image Quality Directory Coded Dial Redial Pause PQRS WXYZ OPER S Y M B O L S Tone Press [Menu]. Use [Up/Down] to select <TEL REGISTRATION?>, then press [Set]. Use [Up/Down] to select <1 1-TOUCH SPD DIAL?>, then press [Set].
  • Page 59 Use [Left/Right], [Clear], and the numeric buttons to change the recipient’s name, then press [Set]. If no change is necessary, press [Set] without making any change. Use [Left/Right], [Clear], and the numeric buttons to change the recipient’s number. FAXPHONE L120 Add.Mode Menu Status Copy...
  • Page 60 If no password is required, skip to step 11. Press [Set]. Repeat the procedure as necessary from step 4. Press [Stop/Reset] to return to standby mode. 4-13 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial...
  • Page 61: Deleting One-Touch Speed Dialing

    Deleting One-Touch Speed Dialing FAXPHONE L120 Add.Mode Menu Image Quality Directory Coded Dial Redial Pause PQRS WXYZ OPER S Y M B O L S Tone Press [Menu]. Use [Up/Down] to select <TEL REGISTRATION?>, then press [Set]. Use [Up/Down] to select <1 1-TOUCH SPD DIAL?>, then press [Set].
  • Page 62: Registering Coded Speed Dialing

    Use [Up/Down] to select <2 CODED DIAL?>, then press [Set]. Use the numeric buttons to enter the three-digit code (001 to 100) for this recipient. C O D E D D I A L = 0 0 1 4-15 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 63 = 0 1 2 3 X X X X X X X Y E S = S E T – Press [Pause] to enter a pause. (See “Entering Pauses,” on p. 4-30.) – If no subaddress or password is required, skip to step 9. FAXPHONE L120 Add.Mode Menu Status...
  • Page 64 P W D = 1 2 3 4 _ Y E S = S E T Press [Set]. Repeat the procedure as necessary from step 4. Press [Stop/Reset] to return to standby mode. 4-17 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 65: Editing Coded Speed Dialing

    Use the numeric buttons to enter the three-digit code (001 to 100) for the recipient you want to edit, then press [Clear]. C O D E D D I A L = 0 0 1 FAXPHONE L120 Add.Mode Menu Status...
  • Page 66 Use [Left/Right], [Clear], and the numeric buttons to change the recipient’s name, then press [Set]. If no change is necessary, press [Set] without making any change. Use [Left/Right], [Clear], and the numeric buttons to change the recipient’s number. 4-19 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 67 Use [Left/Right], [Clear], and the numeric buttons to change or enter the password if required. If no password is required, skip to step 11. Press [Set]. Repeat the procedure as necessary from step 4. Press [Stop/Reset] to return to standby mode. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 68: Deleting Coded Speed Dialing

    [Clear]. Use [Left/Right] to select <DELETE>, then press [Set]. Repeat the procedure as necessary from step 4. Press [Stop/Reset] to return to standby mode. 4-21 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 69: Registering Group Dialing

    Registering Group Dialing FAXPHONE L120 Add.Mode Menu Image Quality Directory Coded Dial Redial Pause PQRS WXYZ OPER S Y M B O L S Tone Press [Menu]. Use [Up/Down] to select <TEL REGISTRATION?>, then press [Set]. Use [Up/Down] to select <3 GROUP DIAL?>, then press [Set].
  • Page 70 FAXPHONE L120 Add.Mode Menu Image Quality Directory Coded Dial Redial Pause PQRS WXYZ OPER S Y M B O L S Tone Press the required one-touch speed dialing button (01 to 15) or [Coded Dial] followed by the three-digit coded speed dialing code (001 to 100), then press [Set].
  • Page 71: Editing Group Dialing

    Editing Group Dialing FAXPHONE L120 Add.Mode Menu Image Quality Directory Coded Dial Redial Pause PQRS WXYZ OPER S Y M B O L S Tone Press [Menu]. Use [Up/Down] to select <TEL REGISTRATION?>, then press [Set]. Use [Up/Down] to select <3 GROUP DIAL?>, then press [Set].
  • Page 72 If no addition is necessary, skip to step 10. Press [Start] to finish changing the group. Repeat the procedure as necessary from step 4. Press [Stop/Reset] to return to standby mode. 4-25 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 73: Deleting Group Dialing

    Deleting Group Dialing FAXPHONE L120 Add.Mode Menu Image Quality Directory Redial Pause PQRS WXYZ OPER S Y M B O L S Tone Press [Menu]. Use [Up/Down] to select <TEL REGISTRATION?>, then press [Set]. Use [Up/Down] to select <3 GROUP DIAL?>, then press [Set].
  • Page 74: Using Speed Dialing

    – The machine scans the document automatically. – If you loaded the document after pressing a one-touch speed dialing button, press [Start] to start scanning. – Press [Stop/Reset], then [Set] to cancel sending the fax. 4-27 FAXPHONE L120 Copy Function Utility Copy...
  • Page 75: Using Coded Speed Dialing

    C O D E D D I A L = 0 0 1 If you entered a wrong code, press [Clear] and try again. Press [Start]. Press [Stop/Reset], then [Set] to cancel sending the fax. FAXPHONE L120 Add.Mode Menu Status Copy...
  • Page 76: Manual Sending

    When you hear a fax tone, press [Start] to start sending the document. – If you pressed [Hook] instead of using the handset, you will not be able to talk to the recipient. – Hang up the handset after pressing [Start]. 4-29 FAXPHONE L120 Add.Mode Menu Status...
  • Page 77: Entering Pauses

    Enter pauses if required when you dial or register an overseas number. Press [Pause] to enter a pause in a fax number. Each pause entered is 2.5 seconds. Continue entering the rest of the fax number with the numeric buttons. FAXPHONE L120 Add.Mode Menu Status...
  • Page 78: Receiving Faxes

    Receiving Faxes Follow this procedure to set the machine for receiving faxes. For advanced receiving features, see Chapter 1, “Advanced Fax Features,” in the Advanced Guide. Enter the Setting Menu Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook Clear...
  • Page 79 Select the Receive Mode Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook Clear Stop/Reset PQRS WXYZ Start OPER S Y M B O L S Tone Use [Left/Right] to select the receive mode, then press [Set]. <FAX/TEL>: Switches between fax and voice calls automatically.
  • Page 80: Copying

    Copying Follow this procedure to make a copy. Load a Document Adjust the document guides (A) to the width of the document, and insert the document face up in the ADF (B). For documents you can copy, see Chapter 2, “Document Handling.”...
  • Page 81: Start Copying

    Enter Quantity Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook Clear Stop/Reset PQRS WXYZ Start OPER S Y M B O L S Tone Use numeric buttons to enter the number of copies (up to 99). Skip if you are making a single copy.
  • Page 82: Scan Settings

    These settings return to the default values if you press [Stop/Reset]. Image Quality Press [Image Quality] to select either <TEXT> or <PHOTO>. <TEXT>: For scanning text documents. <PHOTO>: For documents that contain fine text and photographs. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 83: Density

    Density Press [Left/Right] to adjust scan density. [Right]: For a darker copy. [Left]: For a lighter copy. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook Clear Stop/Reset PQRS WXYZ Start OPER S Y M B O L S...
  • Page 84: Zoom Ratio

    Press [Up/Down] to enlarge or reduce the copied image in 1% (0.01) increments. [Up]: Enlarge up to 200% (2.00) of the original size (1.00). [Down]: Reduce down to 50% (0.50) of the original size (1.00). FAXPHONE L120 Add.Mode Menu Status...
  • Page 86: Printing

    For details on printer driver settings, see the Software Guide (in the User Software CD). Start the Print Command From an open document on an application, click [File] ➞ [Print]. Select the Printer Select the printer icon for the machine ([Canon L120]).
  • Page 87 Adjust Preferences Click [Preferences] to open the dialog box. After finished, click [OK]. Print the Document Click [Print]. What if... ● You want to cancel printing: See Chapter 2, “Printing,” in the Software Guide.
  • Page 88: Maintenance

    Maintenance Cleaning the Machine Note the following before cleaning your machine: – Before cleaning the machine, print or send any documents stored in memory and disconnect the power cord. – Make sure to use a soft cloth to avoid scratching the components. –...
  • Page 89: Interior

    Interior Clean the machine’s print area periodically to prevent toner powder and paper dust from accumulating inside. Disconnect the power cord from the machine. Close the paper delivery tray extension (A), and then the paper delivery tray (B) itself. CAUTION Do not close the paper delivery tray without folding the extension first.
  • Page 90 Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior. CAUTION – Do not touch the fixing assembly (A) as it becomes very hot during use. – Do not touch the pins (B) or the transfer roller (C) as this can damage the machine.
  • Page 91: Scanning Area

    Scanning Area Keep the scanning area clean to avoid dirty copies or faxes to be sent. Disconnect the power cord from the machine. Lift the paper stack cover and pull it out completely. NOTE Make sure the back end of the cover does not catch the front paper guide.
  • Page 92: Replacing The Cartridge

    Replacing the Cartridge When the LCD displays <CHANGE TONER>, redistribute toner in the cartridge. If the message persists, replace the cartridge. Redistributing Toner Close the paper delivery tray extension (A), and then the paper delivery tray (B) itself. CAUTION Do not close the paper delivery tray without folding the extension first.
  • Page 93 Hold the cartridge by its handle. The arrow (A) on the cartridge should be facing away from you and pointing down. Insert the cartridge into the machine as far as it will go. Align the guide (A) on the left side of the cartridge with the groove inside the machine.
  • Page 94: Replacing The Cartridge

    Replacing the Cartridge Close the paper delivery tray extension (A), and then the paper delivery tray (B) itself. CAUTION Do not close the paper delivery tray without folding the extension first. Open the cartridge cover by the notch (A). Remove the old cartridge. NOTE Always hold the cartridge by its handle.
  • Page 95 Hold the cartridge with one hand, and pull out the seal completely. NOTE Do not pull out the seal at an angle. Hold the cartridge by its handle. The arrow (A) on the cartridge should be facing away from you and pointing down. Insert the cartridge into the machine as far as it will go.
  • Page 96: Recycling Used Cartridges

    PC Cartridge box. The Clean Earth Campaign ● THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon’s Clean Earth Campaign, which supports four critical environmental areas: ● Recycling in the Workplace ●...
  • Page 97: U.s.a. Program

    Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Recycling Program. Working together we can make a significant contribution to a cleaner planet.
  • Page 98 Maximum weight = 70 lb. (31.8 kg) Maximum length = 108 in. (2,743 mm) Maximum girth (length + 2 x width + 2 x height) = 130 in. (3,302 mm) If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information. Please Note: Do not send defective cartridges for replacement.
  • Page 99 Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label.
  • Page 100: Canada Program-Canada Programme

    ● Call 1-800-667-2666 to receive your free Canon collection box kit. ● The collection box can accommodate eight individual cartridge boxes. ● Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box. ● Apply the Canon Canada Inc./Canada Post label provided in this brochure.
  • Page 101 Working to preserve endangered species is a long-standing Canon interest. To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada. This donation is utilized in Canada.
  • Page 102: Transporting The Machine

    Transporting the Machine Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance. Disconnect the power cord and all the cables from the back of the machine. Close the paper delivery tray extension (A), and then the paper delivery tray (B) itself.
  • Page 103 Push down the document feeder tray extension (A), then close the document feeder tray (B). Fold the document delivery tray extension (A), and then push the document delivery tray (B) into the machine. CAUTION Do not open or close the document delivery tray extension after the document delivery tray is pushed into the machine.
  • Page 104: Troubleshooting

    Troubleshooting Clearing Jams NOTE Do not force jammed document or paper out of the machine. Contact Canon Customer Care Center for assistance. Document Jams When a document jams in the machine, the LCD displays <ORIGINAL DOC. JAM> and <REMOVE ORIG. IN ADF>. A jammed document can be pulled out from the ADF or the document delivery slot.
  • Page 105 Carefully pull out the jammed document. Lift the scanning platform back into place. Insert the paper stack cover. NOTE Make sure the back end of the cover does not catch and lower the scanning platform. Lower the document release lever back into place. Press [Stop/Reset] to return to standby mode.
  • Page 106: Paper Jams

    Paper Jams When paper jams in the machine, the LCD displays <PAPER JAM> and <OPEN CARTRIDGE COVER>. Try to remove jammed paper from inside the machine first, then from the paper feeder if necessary. Check the following if you experience repeated paper jams: –...
  • Page 107 CAUTION – Do not touch the fixing assembly (A) as it becomes very hot during use. – Do not touch the pins (B) or the transfer roller (C) as this can damage the machine. – If you tear the paper, remove any torn pieces to avoid further jams.
  • Page 108: Paper Feeder

    Paper Feeder If you cannot reach the jammed paper from inside the machine, try removing it from the paper feeder. Lift the paper stack cover and pull it out completely. NOTE Make sure the back end of the cover does not catch the front paper guide.
  • Page 109: Lcd Messages

    LCD Messages See the table below when the LCD displays error messages. Message CARTRIDGE COVER OPEN CLOSE CRG. COVER CHECK SCAN PLATFORM Comm.Err COMM.ERROR (xxxx) DESTINATION SET BY MANUAL UP TO 16 DRAM LOST DUPLICATE SETTING Fax Err Description The cartridge cover is open. The scanning platform is dirty, or not set into scanning position.
  • Page 110 Message FILE FULL/RX CANCEL FILE FULL/TX CANCEL HANG UP THE PHONE LINE PROBLEM CHECK LINE MEM. FULL/RX CANCEL MEM. FULL/TX CANCEL NO POLL RX DOC. Description Reception cannot be completed because all memory files are used. Transmission is canceled because all memory files are used.
  • Page 111 Message NO RELAY FUNCTION NO TONER CARTRIDGE PUT IN CARTRIDGE NOT AVAILABLE NOT REGISTERED ORIGINAL DOC.JAM REMOVE ORIG. IN ADF PAPER EMPTY LOAD PAPER (paper size) PAPER JAM OPEN CARTRIDGE COVER PAPER SIZE ERROR CHK PAPER SIZE PRN Err Description The remote machine does not support relay broadcasting.
  • Page 112 Unplug the machine. Wait for at least five seconds, and reconnect the power cord. If the message persists, contact Canon Customer Care Center. Resend the document to other recipients if necessary. Register a different one- touch speed dialing button for group dialing.
  • Page 113 Message WRONG NUMBER SET WRONG PASSWORD Description An invalid number was entered in the date and time setting. A wrong password was entered. Action Enter a correct date or time. Enter the correct password. 9-10...
  • Page 114: Error Codes

    Error Codes An error code is a four-digit code displayed on the LCD or in the bottom row of a TX Result Report or an RX Result Report when an error occurs. SESSION FUNCTION DESTINATION STATION 0001 WEST-1 55555555 00A0:TX CANCEL Error Code For details on TX Result Report and RX Result Report, see Chapter 3, “Reports and Lists,”...
  • Page 115: If A Power Failure Occurs

    If a Power Failure Occurs If a power failure occurs, machine functions will be limited as follows: – Depending on your telephone, you may not be able to make telephone calls. – You can receive telephone calls from the handset or telephone connected to the machine.
  • Page 116: If You Cannot Solve A Problem

    – Steps you have taken to solve the problem and the results CAUTION If the machine makes strange noises, emits smoke or odd odor, unplug it immediately and contact Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
  • Page 117 9-14...
  • Page 118: Machine Settings

    To see the list of current settings, print out the Machine Status List. Printing the Machine Status List Press [Status]. Use [Up/Down] to select <PRINT REPORT?>, then press [Set]. 10-1 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality...
  • Page 119 Use [Up/Down] to select <MACHINE STATUS?>, then press [Set]. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook Clear Stop/Reset PQRS WXYZ Start OPER S Y M B O L S Tone [Set] 10-2...
  • Page 120: Accessing The Setting Menu

    Use [Up/Down] to select the required menu, then press [Set]. <MACHINE SETTING?> <PAPER SOURCE SETUP?> <TEL REGISTRATION?> <TX SETTING?> <RX SETTING?> <COMM.SETTING?> <REPORTING SETTING?> <USER SETTING?> 10-3 FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial Redial Pause Hook...
  • Page 121 Use [Up/Down] to select the required setting item, then press [Set]. To register the settings or go to subsetting items, press [Set]. When finished, press [Stop/Reset] to return to standby mode. FAXPHONE L120 Add.Mode Menu Status Copy Image Quality Directory Coded Dial...
  • Page 122: Setting Menu

    Setting Menu MACHINE SETTING Setting Item 1 TONER SAVING 2 TONER EMPTY STOP 3 LANGUAGE 4 BUZZER VOLUME CALLING ALARM LINE VOL 5 DAYLIGHT SAVING PAPER SOURCE SETUP Setting Item 1 CASSETTE PAPER TEL REGISTRATION Setting Item 1 1-TOUCH SPD DIAL 2 CODED DIAL 3 GROUP DIAL 10-5...
  • Page 123: Tx Setting

    TX SETTING Setting Item 1 SCAN CONTRAST 2 IMAGE QUALITY 3 HEADER 4 AUTO REDIAL RX SETTING Setting Item 1 MEMORY RX MODE 2 INCOMING RINGS 3 REDUCTION RX 4 RX PRINT MEMORY RX PRINT RX Description Sets scan contrast. (See “Contrast,” on p. 4-3.) Sets default image quality.
  • Page 124: Reporting Setting

    RX SETTING 5 RX MODE 6 FOOTER 7 RX RESTRICTION 8 REMOTE RX COMM.SETTING Setting Item 1 TEL LINE TYPE REPORTING SETTING Setting Item 1 ACTIVITY REPORT 2 TX RESULT REPORT 3 RX RESULT REPORT 10-7 Sets the fax receive mode. (See Chapter 1, “Advanced Fax Features,”...
  • Page 125: User Setting

    USER SETTING Setting Item 1 DATE&TIME 2 USER FAX NO. 3 USER NAME NOTE Depending on the country of purchase, some settings may not be available. Description Sets the machine time and date. (See “Register Sender Information,” in the Starter Guide.) Sets the machine’s fax number.
  • Page 126: Appendix

    Appendix Specifications General ● Type ● Power Source ● Power Consumption ● Warm-up Time ● Weight ● Dimensions ● Installation Space ● Environmental Conditions ● Display Languages ● ADF Capacity ● Printable Area ● Scanned Area 11-1 Personal Desktop – 120–127 V –...
  • Page 127: Facsimile

    Facsimile ● Applicable Line ● Compatibility ● Data Compression Schemes ● Modem Speed ● Transmission Speed ● Transmission/ Reception Memory ● Fax Resolution ● Dialing Public Switched Telephone Network (PSTN)* MH, MR, MMR 33600/31200/28800/26400/24000/21600/19200/ 16800/14400/12000/9600/7200/4800/2400 bps Automatic fallback Approx. 3 seconds/page* at 33.6 Kbps, ECM-MMR, transmitting from memory Approx.
  • Page 128: Copier

    Copier ● Scanning Resolution ● Printing Resolution ● Enlargement/ Reduction ● First Copy Time ● Copy Speed ● No. of Copies Telephone ● Connection 11-3 300 x 300 dpi 600 x 600 dpi 0.50 (50%) to 2.00 (200%) in 0.01 (1%) increments Approx.
  • Page 129: Printer

    Printer ● Printing Method ● Paper Handling ● Paper Size and Weight ● Print Speed ● Print Width ● Resolution ● Number of Tones ● Printing Cartridge ● Toner Saver *1 The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speed or lower, depending on telephone line conditions.
  • Page 130: Index

    Index A4 3-1 [Add. Mode] button 1-3 ADF 1-1, 2-3 Automatic document feeder 1-1 Cartridge 1-7 Recycling 8-9 Replacing 8-7 Cartridge cover 1-1 CHANGE TONER message 8-5 Cleaning the machine Exterior 8-1 Interior 8-2 Scanning area 8-4 [Clear] button 1-4 [Coded Dial] button 1-3, 4-28 Coded speed dialing 4-6 Deleting 4-21...
  • Page 131 Handset 1-2, 1-6, 4-29 Handset cradle 1-2 Handset jack 1-2 [Hook] button 1-3, 4-29 If a power failure occurs 9-12 If you cannot solve a problem 9-13 Image quality Copy 6-3 Fax 4-4 [Image Quality] button 1-3 Jack External device 1-2 Handset 1-2 Line 1-2 Jams...
  • Page 132 Paper Guidelines 3-3 Jams 9-3 Loading 3-4 Printable area 3-2 Requirements 3-1 Paper delivery tray 1-1 Paper delivery tray extension 1-1 PAPER JAM message 9-3 PAPER SOURCE SETUP 3-7, 10-5 Paper stack cover 1-1 Password 4-6 [Pause] button 1-3 Power socket 1-2 Printable area 3-2 Printing 7-1 Receiving Faxes 5-1...
  • Page 133 [Up/Down] button 1-4 USB port 1-2 USER SETTING 10-8 Using Speed Dialing 4-27 Zoom ratio 6-5 11-8...
  • Page 134 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.