Canon EOS 1D Software Instruction Manual page 111

I have installed the software but the camera and
computer cannot communicate.
Is the driver installed?
The driver is required for communications between the camera and computer. When you
want to communicate between the camera and computer, be sure to install the driver
shown below appropriate to your windows.
• Windows XP/Windows Me: WIA Driver
• Windows 2000/Windows 98 SE: TWAIN Driver
Have you installed the WIA Driver or TWAIN Driver?
Even if you have installed the WIA Driver or TWAIN Driver, installation is not completed
unless the camera is connected to the computer. Insert the Solution Disk into the CD-
ROM drive, install the WIA Driver or TWAIN Driver, and then connect the camera to your
computer.
Does your computer comply with these requirements?
PC with Windows XP, Windows 2000, Windows Me or Windows 98 SE preinstalled and
equipped with an IEEE1394 port (W-2).
* Operation is not guaranteed when an IEEE1394 connection is used on computer
systems other than those listed above.
Are the camera and computer connected correctly?
Connect the camera to your computer correctly using the dedicated cable (W-8).
Is there sufficient charge left in the camera battery?
Your computer does not supply power to the camera. Connect the DC Coupler Kit to the
camera or load a fully charged battery into the camera before connecting it to your
computer.
Do you have more than one camera connected to your computer?
If you connect more than one camera to the same computer, the driver and camera may not
operate normally.
Exit the software and disconnect all the dedicated cables. Then connect only one
camera to the same computer again.
Troubleshooting
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