Philips Xalio 200 Manual page 17

nternationa
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured
to the highest quality standards. If, unfortunately, something should go wrong with this
product Philips guarantees free of charge labour and replacement parts irrespective of
the country where it is repaired during a period of 12 months from date of purchase (
months for replacement/rechargeable batteries). This international Philips guarantee
complements the e isting national guarantee obligations to you of dealers and Philips in
the country of purchase and does not affect your statutory rights a customer.
The Philips guarantee applies provided the product is handled properly for its intended
use, in accordance with its operating instructions and upon presentation of the original
invoice or cash receipt, indicating the date of purchase, dealer s name and model and
production number of the product.
The Philips guarantee may not apply if:
The documents have been altered in any way or made illegible
The model or production number on the product has been altered, deleted, removed
or made illegible
Repairs or product modifications and alterations have been e ecuted by unauthorised
service organisations or person
Damage is caused by accidents including but not limited to lightning, water or fire,
misuse or neglect.
Please note that the product is not defective under this guarantee in the case where
modifications become necessary in order for the product to comply with local or national
technical standards which apply in countries for which the product was not originally
designed and/or manufactured. Therefore always check whether a product can be used in
a specific country.
In case your Philips product is not working correctly or is defective, please return your
phone to the place of purchase or the Philips
require service whilst in another country a dealer address can be given to you by the
Philips Consumer Help Desk in that country.
In order to avoid unnecessary inconvenience, we advise you to read the operating
instructions carefully before contacting your dealer.
et o of ran ort it in t e
Please be aware whichever method of transport is chosen it is the consumers
responsibility to package the faulty unit for return to a level which prohibits accidental
damage. Philips is not responsible for damage/loss caused during carriage to the Service
Centre.
reepost: Please write the following address onto your package.
This method of transport will take 2
i i Ser i e entre
FR OS (S 10569)
R G Y - War i
N : Philips recommend all parcels to be returned to the Philips Service Centre be
submitted over the counter at your Post Office and a proof of postage requested.
Please note the Royal
2 . Upto 250 insurance and ne t day delivery can be obtained via Royal
Delivery, however, the consumer will be responsible for this cost.
et o of ran ort it in IR AN :
Please contact Philips Service Support , Dublin
A
ea e en ure t e o o in are inc uded
t e i i Service entre
ame eturn e ivery addre
ot and et and ba e ave to be returned
Any acce orie
A brie de cri tion o t e a umed au t
Despatch note (if your phone has previously been e changed).
ailure to include all the necessary information will cause delays in servicing your phone.
Please allow 2 days from receipt at the service centre for your replacement/repaired
product to be returned to you. If an out of warranty charge applies Philips shall contact
you before the product is returned. Philips shall pay for the return carriage on all in
warranty e changes.
Should you wish to return your products for service at your own cost (via a courier
service or Royal
transport and sent to the following address:
i i Ser i e entre
1 Great entra Way -
R y - War i
or Philips Service Support in U , (incl Channel Islands) please call 0 0 900 90 0
(Open during normal business hours, e cluding ational holidays and weekends)
or Philips Service Support in Ireland please call 1 50 0 0
uarantee
ire - 21 1 R
ail insurance limit for lost/damage using the reepost service is
or on y
aytime contact number roo o urc a e co y
ertinent to t e u e o t e
ail Special Delivery) please ensure the items are suitably packed for
t er ea
ire - 21
ational Service Centre. In the event you
:
working days to reach the Service Centre.
en returnin a enuine y au ty
one ie o er u
ail Special
one to
y ine cord