Cables to Go 28652 User Manual page 35

CE, T-mark or locally approved. For Polarity, see the following:
Q: I am getting and "Unknown Device" error.
A: If the installation process is completed and some of the devices still don't work, please
click on Start, Settings, Control Panel, double-click System, and Device Manager. Check
"Human Interface Devices", "Keyboard", "Mouse", "Network adapters", "Ports", and
"Universal serial bus controller" on the dialog box and see if "Unknown device" appears on
Unknown device
the screen. You need to right-click the " " and choose Remove to
remove it. Then choose Refresh to re-detect the device. (You might need to install the device
driver once again so please follow the same installation procedures as section 2.1). If after
trying the above procedures your device still does not work, please contact Cables To Go
technical support at 1-800-293-4970.
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