Troubleshooting; Fault Codes - Rheem Raypak CROSSWIND-30-I Installation And Operation Manual

8. TROUBLESHOOTING

If these solutions, below, do not work, contact your dealer.
Do not attempt to repair the heater yourself.
Failure Reason
Main power off
Swimming Power switch
Pool Heat is off
Pump Does
Fuse burnt
Not Run
Circuit breaker
tripped
Air inlet blocked
Air outlet
Heat Pump
blocked
Runs but
Does Not
3-minute
Heat
protection
Temp set too
low
Table G. Common Faults

Fault Codes

Failure Code
E1 High pressure protection
E2 Low pressure protection
E3 Low water pressure protection
Single phase unit: loose wire terminal at
PROT2 on the PC board
E4
Three phase unit: 3 phase sequence
protection
P1 Pool water temp sensor failure
Exhaust temp sensor failure (cooling coil
P2
temp for heat and cooling models only)
P3 Heating coil pipe temp sensor failure
P4 Gas return temp sensor failure
P5 Air temp sensor failure
Compressor exhaust overload protection
E6
212°F (100°C) (Heating models only)
When air temp <32°F (0°C), the unit is in
P7 auto-stop protection mode, or anti-freeze
mode (not a failure)
HEAT flashing Defrosting (not a failure)
Table H. Fault Codes - On/Off Models Only
26
Solution
Wait for the power to be
restored
Turn on switch
Replace fuse
Turn circuit breaker back on
Remove obstructions
Remove obstructions
Please wait more than 3
minutes for warming to start
Set temperature setting
Failure Description
No. Display
1 E3 No water protection
2 E5 Power supply excesses operation range
Excessive temp difference between inlet
3 E6 and outlet water
(insufficient water flow protection)
Ambient temperature too high or too low
4 Eb
protection
5 Ed Anti-freezing reminder
No. Display
1 E1 High pressure protection
2 E2 Low pressure protection
3 phase sequence protection
3 E4
(three phase only)
Water outlet temp too high or too low
4 E7
protection
5 E8 High exhaust temp protection
Evaporator overheat protection
6 EA
(only at cooling mode)
7 P0 Controller communication failure
8 P1 Water inlet temp sensor failure
9 P2 Water outlet temp sensor failure
10 P3 Gas exhaust temp sensor failure
11 P4 Evaporator coil pipe temp sensor failure
12 P5 Gas return temp sensor failure
13 P6 Cooling coil pipe temp sensor failure
14 P7 Ambient temp sensor failure
15 P8 Cooling plate sensor failure
16 P9 Current sensor failure
17 PA Restart memory failure
18 F1 Compressor drive module failure
19 F2 PFC module failure
20 F3 Compressor start failure
21 F4 Compressor running failure
22 F5 Inverter board over current protection
23 F6 Inverter board overheat protection
24 F7 Current protection
25 F8 Cooling plate overheat protection
26 F9 Fan motor failure
27 Fb Power filter plate no-power protection
28 FA PFC module over current protection
Table I. Fault Codes - Inverter Models Only
Non-Failure Description
Failure Description