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Troubleshooting a Juggler System
Troubleshooting a Juggler System
Bus faults
Faults in the bus will be indicated by the Rx bus pins in a Juggler in the Nodes panel being red when
they should be green (not set to Off, but cabled). The majority of faults in the bus system will be
caused by connector contamination. See
Connect a Juggler Optical Data Bus
for cable care and
26
cleaning.
Media connection faults
When disconnected or valid media is not present, Juggler input and output pins in the Nodes panel
will show red.
NDI continuity
NDI preview in Jugglers in the Nodes panel should be showing the continuity of media flow. When a
feed is unavailable but NDI preview is enabled, these previews will show a grey NDI icon only:
Network faults
In the Nodes panel, disconnection of a Juggler is indicated by the node going red. Loss of
communications by a control PC will be indicated by the Compere UI going red.
Check in Configuration > Network Configuration that the Project Group is correct and that the affected
instances of Compere (control PC or Jugglers) are in a Group with a server. Reconnecting a Juggler
as server will replace a lost server.
M512-3 Juggler : User Guide
© 2021 7thSense
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