Support And Repairs - Red Panda BITMAP 2 Owner's Manual

Support and Repairs

Technical Support
Please register your product at redpandalab.com/register within 30 days of purchase.
For technical support, send your question via email to support@redpandalab.com or use the contact
form on our web site. Be sure to include your serial number. We are a small company with limited re-
sources for technical support, so it might take us a few days to reply.
Product manuals and firmware updates are available at redpandalab.com/support
Repairs
If you think your product needs repair, first send an email with your serial number and a description of
the problem to support@redpandalab.com. We may be able to get you up and running again without
sending in the pedal, but if it does need repair we will arrange for it to come back to us or an authorized
service center close to you. Warranty repairs are done for free, and non-warranty repairs will be done at
the lowest possible cost to you.
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