Troubleshooting - ION Acadia User Manual

Troubleshooting

If the unit is not charging: Make sure the micro-USB cable is properly connected to the
power input, the power adapter, and the power outlet. If using the solar panel to prolong
battery life between charges, make sure the unit is placed in an area that receives at least 3
hours of direct sunlight a day.
If the sound is distorted: Try lowering the volume control of your sound source.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you cannot connect your audio device to Acadia
•
Have your audio device (e.g., smartphone or tablet) and Acadia
possible while trying to connect. Make sure both the audio device and Acadia
unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Acadia
device and restart the search process. If this does not work right away, power off
TM
Acadia and then power it back on. See
information.
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Acadia
of available or previously connected devices in your audio device's Bluetooth menu, tap
the "gear" or "i" icon located next to it and then select Unpair or Forget. Turn Acadia off
and back on and try pairing again once it reappears in your available devices list.
Note: If Acadia has been paired to another audio device recently that is still within range,
you may need to repeat this process with that audio device to fully disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may
be happening because your unit is trying to link to another speaker. This can occur if you
power off a speaker that was linked to your unit or if you have just turned on your unit and it is
TM
in Multi-Sync mode. To stop the audio dropouts, exit Multi-Sync
the Link button. Alternatively, you can wait for your unit to link to another Acadia
there is one within range.
If you would like to stop your speaker from automatically linking when you power it on,
make sure you double-press the Bluetooth button to exit Multi-Sync
power it off.
If you can't play music from a flash drive: The USB port is only for charging USB devices.
6
TM
via Bluetooth:
TM
to disconnect Acadia
Bluetooth Connecting with Acadia
TM
before, find Acadia
TM
as close together as
TM
from any other audio
TM
TM
TM
mode by double-pressing
TM
speaker if
TM
mode before you
TM
are
for more
in the list