Ipp Troubleshoothing; Windows ® 2000 Ipp Troubleshooting; Novell Netware Troubleshooting - Brother HL-4200CN Network User's Manual

IPP Troubleshoothing

If you are using the IPP protocol and the printer does not stop printing do the following:
1
Press the <Job Cancel> button on the control panel.
2
Turn the printer power switch off when printer stops.
3
Delete the all jobs.
4
Restart your computer, and then turn the printer power switch on.
®
Windows 2000 IPP Troubleshooting
Make sure that the URL setting for IPP is set to http://ip_address:631/ipp (enter your printer IP address
to "ip_address").

Novell NetWare Troubleshooting

If you cannot print from NetWare and you have checked the hardware and network as described in the
previous steps, first verify that the Brother print server is attached to the server queue by going to
PCONSOLE, selecting PRINT QUEUE INFORMATION, and then CURRENTLY ATTACHED
SERVERS. If the print server does not appear in the list of attached servers, then check the following:
It is always a good idea to try followings in order to eliminate the possibility of setup errors.
Turning off the printer and then on again to force to rescan the Netware queue.
Deleting and recreating the print server and creating a new print queue in order to eliminate the
possibility of setup errors.
1
If you changed the login password, you must change the password in both the Brother print server
(using the SET NETWARE PASSWORD command if you are using the BRConfig software) or by using
a web browser or the BRAdmin Professional utility and in the file server (using the PCONSOLE
Print Server Information Change Password command).
2
If you created the print queue using PCONSOLE instead of BRAdmin Professional utility, make sure
that you have selected the appropriate Queue at the Netware Environment button in Netware tab
on BRAdmin Professional utility.
3
Have you exceeded your NetWare user limit?
4
Make sure that the print server name you used in PCONSOLE exactly matches the name that is
configured in the print server, and make sure it is defined as a Queue Server for the print queue.
TROUBLESHOOTING 10 - 6