Table of Contents
Troubleshooting
Related Manuals for Shockwave ICE
Summary of Contents for Shockwave ICE
- Page 1 Operations & Service Manual with Illustrated Parts Breakdown SHOCKWAVE MARINE SUSPENSION SEATING 2074 Henry Avenue, Sidney BC Canada, V8L 5Y1 Tel: +1.250.656.6165 Fax: +1.250.655.4334 SHOCKWAVESEATS.COM SW-07441 REV01...
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Page 2: Table Of Contents
TABLE OF CONTENTS How To Get Help Service Tips Important Safety Information Mounting Instructions Fastener Torque Understanding the Basics Using Autotune System Daily Operational Checks Maintenance Schedule General Troubleshooting Troubleshooting Autotune Overview – Autotune 1 Troubleshooting Electrical Diagram Autotune 1 Troubleshooting Flow Diagram Troubleshooting Autotune –... -
Page 3: How To Get Help
SERVICE TIPS • Drawings and an Illustrated Parts Breakdown are supplied according to the specific ICE configuration ordered. Addi- tional copies of these documents can be requested by contacting support@shockwaveseats.com. • Tell us what the concern is. Be sure to answer all the Who, What, When, Where and Whys of the situation so we have a clear understanding and can provide the best advice. -
Page 4: Important Safety Information
NOT prevent the possibility of injury. The increased level of comfort and control provided by the SHOCKWAVE ICE will allow for the operation of the craft at higher speeds in sea states which create high shock loads on the craft and potentially the occupants; SHOCK LOADS THAT COULD POTENTIALLY EXCEED THE ICE’S CAPABILITIES TO MITIGATE. -
Page 5: Mounting Instructions
• Ensure the ICE is true to the deck by using a plumb bob to find the center of the front and rear of the ICE and ensure the ICE is aligned with the centerline of the mounts. Adjust the ICE by rotating the center shaft of the control arms to extend or reduce the length. -
Page 6: Fastener Torque
RECOMMENDED FASTENER TORQUE All fasteners are prone to becoming loose from sustained high-performance use. SHOCKWAVE recommends that all bolts should be visually inspected for signs of being loose. Always use a thread-locker on fasteners to prevent loosening. Please use the reference table below:... -
Page 7: Understanding The Basics
Do not allow any objects designed to tie up the boat. under the ICE. The objects will limit the stroke of the ICE and damage the objects or damage the ICE. ENSURE THAT THE ICE IS FUNCTIONING PROPERLY REMOVE OR PAD BODY STRIKE HAZARDS Refer to the Caution Notes in the preceding sections. -
Page 8: Using Autotune System
The ICE is typically equipped with the SHOCKWAVE AUTOTUNE system that allows for simple filling and setting of the ICE system. To get the most out of your ICE, it is important to always setup the suspension properly when weight is either added or removed from the ICE. -
Page 9: Daily Operational Checks
Before sitting in the ICE, raise the zip tie travel indicators up on the exposed shock until they rest against the upper shock body. Setup the ICE as per instructions on page 8. Once the console is “SET”, check to see if there is a gap between the shock body and the zip tie. -
Page 10: Maintenance Schedule
Cover seating with Boat Cover WHEN NOT BEING USED OR IF STORED OUTSIDE or Seat Cover Clean ICE - Fresh Water or AFTER EVERY EXPOSURE TO SALT WATER SPRAY Wash with Car or Boat Wash Inspect Shock Mounts and Shock... -
Page 11: General Troubleshooting
GENERAL TROUBLESHOOTING CONDITION CAUSE REMEDY Squeaks when in use • Rod end bearings of the ICE • Lubricate with heavy duty links are dry marine grease. • Sway bar links are dry • Remove sway bar arm and lubricate bearing area with heavy duty marine grease. -
Page 12: Troubleshooting - Autotune Overview
• The compressor, tank, and water separator are typically located in the rear lower section of the ICE. • The fill and set solenoid valves are typically located just inside the body of the ICE near the shock mounts. Each shock has its own ‘FILL’ and ‘SET’ solenoid valve. -
Page 13: Autotune 1 Troubleshooting Electrical Diagram
AUTOTUNE 1 TROUBLESHOOTING ELECTRICAL DIAGRAM ITEM QTY. PART NO. DESCRIPTION 10 SW-04968 12V Solenoid Valve - 1/4" NPT Female 1 SW-04973 12V Pressure Switch - 200PSI NC 4 SW-04978 12V 30A Relay With Pigtail 1 SW-04979 12V 4MM Panel Mount LED - Green 1 SW-04980 12V 4MM Panel Mount LED - Red 1 SW-04982... -
Page 14: Autotune 1 Troubleshooting Flow Diagram
AUTOTUNE 1 TROUBLESHOOTING FLOW DIAGRAM See Electrical Diagram on page page 13 for reference. NOTE: ALWAYS CONFIRM POWER DOES ICE CONSOLE TOGGLE SWITCH SOURCE IS SWITCHED ON AND START LIFT UNTIL AT FULL TO ‘FILL’ FUNCTIONING CORRECTLY HEIGHT? SW-MB005 – MAINTENANCE INSPECTION ON S1, S2 AND S3 CARRIAGE ROLLERS / FEBRUARY, 2016... -
Page 15: Troubleshooting - Autotune
• Re-calibrate the system SET light does not stop blinking • System has not detected signifi- • Reduce weight in the ICE cant air flow during SET process • Re-calibrate the system • Console was not able to get... -
Page 16: Troubleshooting - Finding An Air Leak
[73mm] 2 7/8” STEP 3: Allow the console to sit for 3-4hrs or overnight if possible. Do not allow anyone to enter or add gear to the ICE during this time. STEP 4: Measure all the shocks on the ICE and record the extended length as well as the tank pressure. -
Page 17: Troubleshooting - Fixing An Air Leak
TROUBLESHOOTING – FIXING AN AIR LEAK STEP 1: Drain the system ensuring the ICE is securely resting on the deck and all the air has been released from the shocks. STEP 2: If there is obvious damage to the fitting such as a crack or a hole, replace the fitting with a new one sourced from a hydraulic supply shop or purchase directly from SHOCKWAVE. -
Page 18: Troubleshooting - Solenoid Orientation Check
TROUBLESHOOTING – SOLENOID ORIENTATION CHECK Ensuring that the solenoids are installed correctly is critical to the safety and operational performance of the ICE. To diagnose the solenoid orientation correctly, the rest of the system must be airtight. Ensure the troubleshooting step “Finding an Air Leak”... -
Page 19: Shock Configuration
SHOCK CONFIGURATION TANK GAUGE TANK 4-SHOCK SYSTEM AIR COMPRESSOR PRESSURE RELIEF VALVE LOW PRESSURE PUSH TO CONNECT HOSE AIR/WATER SEPERATOR MAIN DRAIN SOLENOID MAIN FILL SOLENOID ‘FILL’ SOLENOID LOW PRESSURE PUSH TO CONNECT HOSES (TYPICALLY LOCATED INSIDE CONSOLE NEAR THE SHOCK) HIGH PRESSURE JIC (FLARE) HOSE MEGAFLOAT SHOCK ‘SET’... -
Page 20: Warranty
• The ICE is improperly installed • The ICE is used for other than its intended use, contrary to any of the instructions in the manual provided. • There is damage to the ICE caused during installation or unpacking. •... -
Page 21: Warranty Claim Form
WARRANTY CLAIM FORM Warranty Claims must be submitted on the following form. Submit accompany- Technical Case Number (internal use only): ing photos, proof of purchase, and this form to support@shockwaveseats.com. Please provide the following information: Date: Invoice Number: First Name: Last Name: Organization or Company Name: Phone Number:... -
Page 22: Warranty Claim Procedure
WARRANTY CLAIM PROCEDURE Contact SHOCKWAVE Technical Support Engineers (TSE) Submit a tech question through email support@shockwaveseats.com Contact by phone: +1.778.426.8544 Our TSE will need to know/ask the following: Complete contact information including e-mail and telephone. Questions relative to the issues with the product and/or photographs. -
Page 23: Service And Repair Procedure
Request some trouble shooting by the customer to determine a cause of the problem if possible. If the customer request SHOCKWAVE to perform the work at the SHOCKWAVE facility, the TSE will provide: A quotation based on a worse-case scenario that may be subject to change.
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