Maintenance; How To Stop The Stove/Heater During Use/Firing; Service And Warranty Information; Warranty Terms - Q-Stoves Q05 Operation Manual

4. Maintenance

4.1 To obtain the best performance from your heater make sure you perform the following
maintenance procedures on a regular basis.
4.2 After a burn and once the heater is completely cooled,clean out any remaining ashes
from on top of the fire grate and in the ash pan.Do not dump an ash pan with hot embers
or pellets into a garbage can or any other combustible area.It will start a fire.
4.3 Keep exterior surfaces clean.Use warm soapy water for cleaning.
4.4 Never use flammable or corrosive cleaning agents on or near this stove.
4.5 Brush out dampers and clean out the spark arrestor to keep it unobstructed.
4.6 A garden hose can be used to clean out the entire unit.
Caution:
Never burnstick wood or plastic or other combustibles in this stove.Burn only 1/4''
(0.6cm)diameter wood pellets.Never spray any cleaning product on or into any of the
doors,air intakes,or dampers.
5. To Stop the Unit during a Firing.
To stop the flow of pellets, pull out on the handles located on each side of the base. It will
take 15 to 30 minutes for the pellets left in the chutes and in the chamber to burn off.

6. Service and Warranty Information

To learn how to service and procure parts that are worn out,defective or damaged,please
call us directly or contact us through our website for assistance.Warning:Use our original
equipment replaced parts only.
7. Warranty Terms-One Year Limited Warranty
Subject to the conditions set out below,this product is warranted to the original purchaser
to be free from defects in workmanship and materials for one year from the date of
purchase.This warranty does not include the paint and/or finish on the heater.
7.1 Satisfactory proof of the purchase date must be furnished at the time of notification of
the defect for any claim under the warranty to be enforceable.
7.2 This warranty covers all parts found defective in workmanship and/or materials during
the warranty period and can be repaired or replaced at the discretion of the manufacture
at no cost to the original purchaser.
7.3 This warranty will be void and accordingly no claim of any nature will be enforceable if
the product has not been assembled, installed or operated according to the
instructions,subjected to abuse improperly treated,neglected,rusted by exposure to the
elements,misused and/or if any repairs.
7.4 Return must be properly packaged and freight prepaid to us.
7.5 Each of the manufacturer,distributor and retailer will not be liable for any incidental or
consequential loss or damage arising from the installation or operation for the product
and/or the failure of any part for any reason.
7.6 There are no other expressed or implied warranties,except for those stipulated
herein.This warranty gives specific rights to the original purchaser and may have additional
rights and remedies under the law.
7.7 This warranty does not cover commercial or rental use.
7.8 Rust and oxidation is a normally occurring process for any metal exposed to the elements
and is expressly not covered under out warranty.
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