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Troubleshooting
Problem
The oven does not cook
The oven door is
properly.
frequently opened
during cooking.
The oven controls are
not correctly set.
The grill or other
accessories are not
correctly inserted.
The wrong type or size
of cookware is used.
50 English
NQ8300T_NQ50T9539BD_EU_DG68-01190E-00_EN.indd 50
Cause
Action
Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
open the door often, the
interior temperature will
be lowered and this may
affect the results of your
cooking.
Correctly set the oven
controls and try again.
Correctly insert the
accessories.
Reset the oven controls
or use suitable cookware
with flat bottoms.
Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Description
The temperature sensor is open.
C-20
The temperature sensor is short.
If there is no communication
C-F0
between the main and sub
MICOM.
Only occurs when EEPROM Read
C-F1
or Write is not working.
This code appears when the
oven temperature high.
In case the temperature rises
C-21
over the limit temperature
during operation of each mode.
(Fire sensed.)
C-F2
The touch key is malfunction.
C-d0
Action
Unplug the power cord of
the oven, and contact a local
Samsung service centre.
Unplug the power cord for
cooling enough time, and restart
the microwave oven.
Stop the oven and then try
again.
Unplug the power cord for
cooling enough time, and clean
the button. (Dust, Water)
When appear same problem,
contact a local Samsung service
centre.
2020-01-30
8:57:19
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