Table Of Contents - Blueant X5 Frequently Asked Questions Manual

Troubleshooting FAQ ...................................................................................................................................................................6
1. How do I re-connect my X5?...................................................................................................................................................6
2. Why won't my X5 enter into pairing mode?............................................................................................................................6
3. Is my X5 Headset charged?...................................................................................................................................................6
4. When I mount battery and power on headset, the LED flashes red. .......................................................................................6
5. While using the X5 Headset, I connected it to PC via USB to charge but the LED doesn't show any color indication............6
6. What is the life cycle of the battery pack and can I leave the headset connected to the power adapter or USB cable even if
the battery has been fully charged? ......................................................................................................................................6
7. Sometimes it's difficult to distinguish the LED indicators when charging via USB adapter or USB cable? .............................6
8. What is the battery life for X5 Headset and Audio Streamer? Also, is the connection time for Stereo Headset and Audio
Streamer the same if I use fully charged batteries? ..............................................................................................................6
9. How do I reconnect Audio Streamer with the X5 Headset after I have changed battery or switched the devices OFF? .........6
10. Can I use the Audio Streamer with a PC without battery fitted and if yes, how can I make the connection with Headset?...6
11. Why can't I hear any sound from the Speaker?.....................................................................................................................6
12. After connecting Audio Streamer with MP3 player, I only hear audio from one side of the Headset. Why? ..........................6
13. I connected Audio Streamer to the PC using the Y-cable and played music from Windows Media Player but I don't hear
sounds from Headset............................................................................................................................................................6
14. When I connect Audio Streamer to PC via the Y-cable, I hear mono sounds from Headset. Why? ......................................6
15. Why is the X5 noisy and distorted?.......................................................................................................................................7
16. I want to connect the Headset with a Bluetooth phone and at the same time listen to music from an audio device using the
Audio Streamer. How should I make the connection? ...........................................................................................................7
17. While listening to music from an audio device connected to the Audio Streamer, I received a phone call and answered by
pressing 'MFB' button. Although music stopped, I realized that when the music replayed, it was not at the point where it
was first stopped. ..................................................................................................................................................................7
18. How can I connect the Audio Streamer with a TV and Hi-Fi Set or iPod? .............................................................................7
19. How can I connect Audio Streamer with MP3 phone that doesn't have 3.5mm stereo input jack? .......................................7
20. My X5 worked great but now it won't connect to my phone, what can I do? .........................................................................7
21. Can I remote control playback features on a PC like 'play', 'next', 'previous', 'stop' and 'pause' from the X5 Bluetooth
Stereo Headset? I can already do this with my A2DP/AVRCP enabled phone. ....................................................................7
22. What if my computer has built in Bluetooth? Can I use it?....................................................................................................7
23. Why can the talk time and standby time differ with the products specification description?..................................................7
24. Why does my phone battery not last as long as it used to? ..................................................................................................7
25. I am having trouble pairing a second phone, what can I do? ................................................................................................7
26. How can I stay near the X5 but not have calls diverted through it?.......................................................................................7
27. My phone says "Bluetooth Module not found" what can I do? ..............................................................................................8
28. I have a PDA phone that pairs to the X5 but has trouble transferring calls, how can I fix this? .............................................8
29. Why can't I hear the dial tone from headset when I dial?......................................................................................................8
30. I have read all the solutions in this document but I still cannot get my X5 to work properly, what can I do? .........................8