Related Manuals for Nokia NEM-4
Summary of Contents for Nokia NEM-4
- Page 1 Customer Care Solutions NEM-4 Cellular Phones 3 - Service Software Copyright 2003 Nokia Corporation Issue 1 09/2003 Page 3-1 Company Confidential...
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Page 2: Table Of Contents
Steps through SW update ..................8-11 Service concepts ....................8-16 Setup instructions ....................8-18 NEM-4 SW update using FPS-8 and FLA-41............. 8-18 NEM-4 SW update in Point of Sales..............8-18 Energy management, Calibrations and RF testing (Assembled phone)....8-19 Component level fault finding................8-20 Copyright ... -
Page 3: Service Software
- you have administrator rights (Windows 2000 or NT only). This is required in order to be able to install Phoenix. 4. Install Phoenix by executing the Phoenix installation package and follow the instruc- tions on the screen. Copyright 2003 Nokia Corporation Issue 1 09/2003 Page 3-3 Company Confidential... -
Page 4: Uninstalling Phoenix
1. Make sure that the dongle is attached (unregistration). 2. Go to the Control Panel and select Add/Remove Programs. 3. Select NEM-4 RELEASE for uninstallation and click Add/Remove. 4. Click OK to remove the application You may have to reboot your PC after uninstallation. -
Page 5: Installation Of Phoenix Data Package (Product Specific)
Installation of Phoenix Data Package (Product Specific) Run the NEM-4_dp_ea_ams_v_1_0_MCUSW3_30_16MB.exe to start installation. When you choose “Next” the files needed for installation will be extracted. Please wait… Choose “Next” to continue. Copyright 2003 Nokia Corporation Issue 1 09/2003 Page 3-5 Company Confidential... - Page 6 From this view you can see the contents of the Data Package. Read the text carefully. There should be information about the Phoenix version needed with this data package. Choose “Next”. Copyright 2003 Nokia Corporation Page 3-6 Issue 1 09/2003...
- Page 7 Confirm location and choose “Next” to continue. Install shield checks where the Phoenix application is installed ant the directory is shown. Choose “Next” to continue. Phone model specific files will be installed. Please wait Copyright 2003 Nokia Corporation Issue 1 09/2003 Page 3-7...
- Page 8 Company Confidential 3 - Service Software CCS Technical Documentation Choose “Finnish” to complete installation You have now all phone model specific files installed in your Phoenix Service SW. Copyright 2003 Nokia Corporation Page 3-8 Issue 1 09/2003 Company Confidential...
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Page 9: Sw Update Flashing Setup
3 - Service Software SW Update Flashing Setup Equipment list The following equipment is needed for NEM-4 AMS SW update: Connecting NEM-4 to PC with FPS-8, list of equipment which is needed: Description Type Code Point of Sales flash loading adapter... -
Page 10: Flashing Instructions
Flashing instructions Connecting phone to Service accessories The purpose of these instructions is to guide you through NEM-4 SW update in case you have set up the FPS-8 or FLS-4S SW update place according to instructions in service manual and you have installed Phoenix SW, flash update files and NEM-4 data package. -
Page 11: Steps Through Sw Update
3 - Service Software Also DKE-2 USB cable must be connected before flashing. Mini-USB connector end of the cable is connected to Nokia N-Gage and USB-A connector end of the cable is con- nected to USB port of the PC. - Page 12 Figure 6: Flashing window Phoenix SW now automatically reads the Product code, which is stored electronically inside the phone and picks the files, which are associated to this product. Copyright 2003 Nokia Corporation Page 3-12 Issue 1 09/2003 Company Confidential...
- Page 13 Then the SW in the exchange device has to be same variant as to be given to customer. Copyright 2003 Nokia Corporation Issue 1 09/2003 Page 3-13 Company Confidential...
- Page 14 When SW update starts, you can see as Phoenix erases Core package memory area: Figure 9: Phoenix erasing phone memory. And after this you can see as Phoenix programs new SW package into the phone. Figure 10: Phoenix programming phone memory. Copyright 2003 Nokia Corporation Page 3-14 Issue 1 09/2003 Company Confidential...
- Page 15 Programming has ended when you see the following dialogue: Figure 11: End of programming dialogue. Now press phone’s power key and wait until you see NOKIA - text on the phones screen. Click OK with mouse. You will see some final operations in Phoenix window rolling on...
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Page 16: Service Concepts
Spare DE-50-T45 pins for MJS-80 (0770566) 0770551 Spare sim-connector pins for MJS-80 (0770566) 0770442 Spare battery,mmc pins for MJS-80 (0770566) Table 3: Service tools used with other NMP products, but needed also for NEM-4 PART NO PART NAME 0080321 FPS-8 FLASH PROMMER... - Page 17 0081490 JBT-9, Bluetooth test box 0730283 CA-5S Service Battery Cable. Needed for EM-calibrations 0770380 SPI-1 Soldering Paste Injector 0770417 MJS-76 LGA Rework Jig 0770471 SPS-2 Soldering Paste Spreader Copyright 2003 Nokia Corporation Issue 1 09/2003 Page 3-17 Company Confidential...
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Page 18: Setup Instructions
Company Confidential 3 - Service Software CCS Technical Documentation Setup instructions NEM-4 SW update using FPS-8 and FLA-41 See picture and table on page 9, under the title SW Update Flashing Setup. NEM-4 SW update in Point of Sales Item... -
Page 19: Energy Management, Calibrations And Rf Testing (Assembled Phone)
Docking Station adapter MJF-26 0770567 Power cable PCS-1 0730012 RF cable XRS-4 0730221 Service cable DAU-9S 0730108 RF-cable XRF-1 0730085 DC cable SCB-3 0730114 Software protection key PKD-1 0750018 Copyright 2003 Nokia Corporation Issue 1 09/2003 Page 3-19 Company Confidential... -
Page 20: Component Level Fault Finding
Item Description Type Code Module jig MJS-80 0770566 Power cable PCS-1 0730012 RF cable XRS-11 0730221 Service cable DAU-9S 0730108 RF-cable XRF-1 0730085 Software protection key PKD-1 0750018 Copyright 2003 Nokia Corporation Page 3-20 Issue 1 09/2003 Company Confidential...