Table of Contents
Advertisement
82
Service and Maintenance
This
warranty gives you specific
legal rights,
and you
may
also
have
other rights which vary
from
state
to
state.
Obligation to Make Changes
Products
are sold on
the basis of
specifications applicable
at the time of
manufacture. Hewlett-Packard
shall
have no
obligation
to modify
or
update products
once sold.
Warranty Information Toll-Free Number
If
you
have
any questions concerning
this
warranty
please
call
8001
648-4711_ (In
Nevada call 800/992-5710.)
Repair
Policy
Hewlett-Packard
calculators are
nonnally
repaired
and reshipped
within
five
(5)
working
days
of receipt at any
repair
center.
This is
an average
time
and could possibly vary depending
upon time of
year and
work load
at the repair
center.
Shipping Instructions
The calculator should
be
returned,
along with completed
Service
Card,
in
its
shipping case (or other
protective package) to
avoid
in-transit
damage.
Such
damage is not
covered
by
warranty and
Hewlett-Packard
suggests
that the
customer insure shipments to
the repair
center.
A
calculator returned for repair should include
the
ac
adapter/recharger
and
the battery pack.
Send
these items to the
address shown on
the
Service Card.
Remember
to include a sales slip or olher proof of
purchase with your unit.
Whether the unit is
under warranty or
not,
it
is
your
responsibility to pay
shipping charges for delivery
to the Hewlett-Packard repair
center.
After warranty repairs are completed,
the repair
center
returns the unit
with
postage prepaid. On
out-of-warranty repairs,
the unit is returned
C.O.D. (covering shipping costs and
the
service charge).
Programming and Applications Assistance
Should you
need technical
assistance concerning
programming,
calculator applications,
handbook
corrections, etc., call
Hewlett-
Packard
Customer
Support
at 503/757-2000. This is
not
a
toll-free
number,
and we regret
that
we cannot accept collect calls. As an
alternative, you
may
write
to:
.
Advertisement
Table of Contents
