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Cassia X2000 Installation Manual

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Cassia Gateway Installation Guide
Contents
1.
Version Notice .................................................................................................................. 2
2.
Network Requirement ...................................................................................................... 2
3.
Find Gateway's MAC Address ......................................................................................... 3
4.
Setup using WiFi Hotspot................................................................................................ 3
5.
Setup using Ethernet Connection ................................................................................... 5
6.
Configure AC Server Address ......................................................................................... 6
7.
Setup Gateway Name ....................................................................................................... 6
8.
Configure Uplink Network ............................................................................................... 7
9.
CAPWAP and MQTT Setting ............................................................................................ 7
10. Enable Local RESTful API and OAuth2 Token ............................................................... 8
11. Add Gateway to AC ........................................................................................................ 11
11.1.
Login AC .............................................................................................................................. 11
11.2.
Discover the Gateways ....................................................................................................... 11
11.3.
Add the Gateways ............................................................................................................... 12
12. Upgrade the Gateway .................................................................................................... 12
13. Gateway Configurations and Sign out.......................................................................... 14
14. Trouble Shooting Tips ................................................................................................... 15
14.1.
Gateway does not generate a WIFI hotspot ....................................................................... 15
14.2.
14.3.
Wi-Fi or USB cellular uplink is not stable ............................................................................ 15
Gateway can't connect to AC .............................................................................................. 16
14.4.
14.5.
Check if a Bluetooth device can be scan or connect .......................................................... 17
14.6.
14.7.
Check the multiple connection performance and the throughput ....................................... 19
15. Contact Cassia Support ................................................................................................ 20
Release date: June 24, 2021
Copyright © 2021 Cassia Networks, Inc.
1
Version: EN-20210624-YJ
Cassia Networks, Inc.
97 East Brokaw Road, Suite 130
San Jose, CA 95112
support@cassianetworks.com

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Summary of Contents for Cassia X2000

  • Page 1: Table Of Contents

    Check if a Bluetooth device can be scan or connect ............17 14.6. Check Bluetooth scan and connect performance in planning and deploy phase ....18 14.7. Check the multiple connection performance and the throughput ........19 15. Contact Cassia Support ....................20 Copyright © 2021 Cassia Networks, Inc. Version: EN-20210624-YJ...

  • Page 2: Version Notice

    If the user is using firmware 1.2, please follow https://www.cassianetworks.com/download/docs/Cassia_Quick_Start_Guide-v1.2.pdf In this guideline, the Cassia gateway is running in AC Managed mode. If the gateway is running in standalone mode (no AC), please skip chapters 6/9/11. 2. Network Requirement From v2.1.1, for the gateways that uses MQTT to communicate with AC (default setting),...

  • Page 3: Find Gateway's Mac Address

    4. Setup using WiFi Hotspot From firmware 1.2, the Cassia Bluetooth gateway provides a WIFI hotspot (2.4GHz only) for initial setup. Its SSID is cassia-xxxxxx (the xxxxxx corresponds to the last 6 digits of the Copyright © 2021 Cassia Networks, Inc.
  • Page 4 If you can’t find the WIFI hotspot, and you are sure that your firmware is 1.2 or above, please press and hold the reset button at the bottom of Cassia gateway for 10 to 15 seconds while the gateway is powered on.

  • Page 5: Setup Using Ethernet Connection

    Cassia gateway’s web login page 5. Setup using Ethernet Connection If you don’t have a laptop that supports WiFi, please connect the Cassia Bluetooth gateway to a managed Ethernet switch and access the DHCP table or scan using a port scanning tool to locate the IP address assigned to the gateway’s MAC ID.

  • Page 6: Configure Ac Server Address

    AC can discover the gateways automatically. • If the user needs to configure more Cassia gateways at the same time, it is better to use DHCP server option 43 to help the gateways to find the AC. IP gateway will serve as a DHCP relay.

  • Page 7: Configure Uplink Network

    The Cassia Bluetooth Gateway supports Ethernet (Wired), WIFI, and USB cellular modems as networking uplinks. Please check Cassia User Manual for more information. In this guideline, we use Ethernet as an example. Below is the configuration with wired and DHCP.

  • Page 8: Enable Local Restful Api And Oauth2 Token

    This step is only valid for the users who want to use RESTful APIs on the local gateways (not through AC or in a container). From firmware 2.0.3, the user can enable the OAuth2 token for Cassia local RESTful API to improve the security. The default value is off. Copyright © 2021 Cassia Networks, Inc.
  • Page 9 (v1.3) Configuration of Gateway Mode on Gateway Console From firmware 1.3, the user can still enable the local RESTful API from the AC console like below, even if the gateway is configured as AC managed mode. Copyright © 2021 Cassia Networks, Inc. Version: EN-20210624-YJ...
  • Page 10 Before firmware 1.3, the user needs to turn on Local RESTful API in the AC console or gateway console manually. By default, it is OFF. Please see the below figures. (v1.2) Turn on Local RESTful API in AC Console Copyright © 2021 Cassia Networks, Inc. Version: EN-20210624-YJ...

  • Page 11: Add Gateway To Ac

    Please switch your laptop to the WIFI SSID which will provide you with Internet access. Please open Google Chrome and enter the IP address or domain name of the AC, and log in. Cassia AC login page 11.2. Discover the Gateways Navigate to the Gateways page. Copyright © 2021 Cassia Networks, Inc. Version: EN-20210624-YJ...

  • Page 12: Add The Gateways

    If your gateway is not running the latest firmware, you can upgrade the firmware. If you don’t have the latest firmware on the AC yet, please get it from Cassia, and then upload it to the AC maintenance page. The latest firmware download is available here: https://www.cassianetworks.com/knowledge-base/router-gateway-firmware/.
  • Page 13 Upgrade a gateway Please choose a firmware you want to upgrade to, and then click OK. If the E1000, X1000, and X2000 firmware upgrade fails during firmware download, it will resume from the last broken download. Select firmware and upgrade the gateway From firmware 1.3, the user can update the gateway’s firmware locally from the gateway...

  • Page 14: Gateway Configurations And Sign Out

    Update gateway’s firmware locally from gateway web 13. Gateway Configurations and Sign out Please follow Cassia User Manual to finish other gateway configurations, if necessary. After the configuration, please click the Sign Out button on the Other page to sign out.

  • Page 15: Trouble Shooting Tips

    NOTE: once reset, all gateway configurations will be reset to the default profile settings, except for country code, container, and customer APP. What is more, the gateway debugs log and route event log will be cleaned. If you would like Cassia to troubleshooting this issue, please don’t reset the gateway! 14.2.

  • Page 16: Gateway Can't Connect To Ac

    • Check Ethernet and Wi-Fi LED on Cassia Bluetooth gateway. Check the LED on the USB cellular modem. Check the 4G LED on X2000. • In case a USB cellular modem is used, check the model is supported (check Cassia User Manual) and that the modem has established a connection to a mobile network.

  • Page 17: Check If A Bluetooth Device Can Be Scan Or Connect

    RSSI is lower than -70, e.g. -80. If you are using AC software v1.4 or higher versions, you can try to scan and connect the Bluetooth device with AC Bluetooth Debug Tool (please check Cassia User Manual). Please use http://www.bluetooth.tech/debugger/, if you are using lower AC versions.

  • Page 18: Check Bluetooth Scan And Connect Performance In Planning And Deploy Phase

    * Huawei models E3372s-153 and E8372h-153 are DHCP cellular modems. MultiTech models MTCM-LNA3-B03 and MTCM2-L4G1 are PPPoE cellular modems. If you want to know the type of other USB cellular modems, please contact your Cassia sales/support contact E1000/S2000 LED (Green)

  • Page 19: Check The Multiple Connection Performance And The Throughput

    (not supported by S2000) or table format. This tool is not available on the AC console because the traffic amount is huge. To get the correct display format, please use this tool on the computer only. Copyright © 2021 Cassia Networks, Inc. Version: EN-20210624-YJ...

  • Page 20: Contact Cassia Support

    15. Contact Cassia Support If you can’t fix the issue following the above tips, please contact Cassia support support@cassianetworks.com. Please export the gateway debug log and gateway event log, and email them to us for further analysis. NOTE: the gateway debug log and route event log will be cleaned after the gateway reset. If you would like Cassia to troubleshooting, please don’t reset the gateway!
  • Page 21 On the gateway console, the user can export the gateway event log by clicking the Export button on the Events tab. Copyright © 2021 Cassia Networks, Inc. Version: EN-20210624-YJ...

This manual is also suitable for:

X1000E1000S2000S1000S1100

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