TABLE OF CONTENTS TABLE OF CONTENTS WARRANTY SAFETY WARNINGS GROUNDING INSTRUCTIONS GENERAL INFORMATION IDENTIFICATION SETUP Package Inspection Assembly Pump Priming Timer OPERATING INSTRUCTIONS Colorant Selection Gauge Setting – Non-micro Gauge Setting – Micro (optional) Dispensing CARE & CLEANING General Guidelines Daily Maintenance Periodic Maintenance SERVICE INSTRUCTIONS...
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Parts List D23 Canister D24 Canister D54 Canister D55 Canister D60 Canister Counter Top Base Floor Stand Base Turntable & Drive Plate – 12 Position Turntable & Drive Plate – 16 Position MANL-00005-A - D Series Rotary Dispensers.docx...
WARRANTY HERO offers a two year parts warranty and one year labor warranty on all of its manual dispensers. The warranty entitles the owner to parts replacement at no charge. The parts warranty is valid for any necessary replacement, whether caused by material, workmanship defect or simple wear, except as noted below.
SAFETY WARNINGS To avoid electrical shock, unplug dispenser before servicing. To reduce the risk of electrical shock or injury, use indoors only. MANL-00005-A - D Series Rotary Dispensers.docx...
GROUNDING INSTRUCTIONS This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with an appropriate grounding plug. The plug must be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
GENERAL INFORMATION This manual provides general operating procedures for your manual colorant dispenser. Before operating the unit or starting any service procedure, carefully read this manual in its entirety. Contact HERO’s Customer Service Department at 1-800-494-4376 or customercare@hero.ca for assistance, if needed.
IDENTIFICATION Canister Assembly Turntable Countertop Base Turntable Brake Handle Adjustable Shelf Floor Stand Base MANL-00005-A - D Series Rotary Dispensers.docx...
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Paddle Gauge Plunger Handle End Cap Pump Tube Valve Handle Accu-purge Button MANL-00005-A - D Series Rotary Dispensers.docx...
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Plunger Handle Setscrew End Cap Setscrews Gauge Lock Button End Cap Sleeve Dispense Nozzle Paddle Drive Shaft Wiper MANL-00005-A - D Series Rotary Dispensers.docx...
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Drive Cover Driveplate Assembly Drive Bushing Crankshaft & Turntable Nut Washer Swivel Body Turntable MANL-00005-A - D Series Rotary Dispensers.docx...
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Shelf Guides Support Legs Adjustable Shelf MANL-00005-A - D Series Rotary Dispensers.docx...
The carrier accepts full responsibility for the safe delivery of merchandise upon pick-up from the shipper. Check the contents as you unpack and if any parts are missing, contact your supplier or HERO Products Group as soon as possible.
Assembly Refer to the Identification section of this manual to assist with part determination and placement. 1. Prepare an adequate working area to assemble the dispenser. 2. For counter top models, skip to step 6. 3. Place floor stand base assembly into desired location, ensuring base is level. 4.
Note: Do not add colorant to the canisters while agitation is ongoing. Timer Every HERO D series dispenser is equipped with an automatic timer for colorant agitation. The timer operates for every 10 min every 7 hours at 110V 60Hz or 4 hours at 220V 50Hz. The timer requires no adjustment or attention on the part of the operator.
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The timer is located on the base next to the power cord. A decal is located next to the timer indicating the location of the start position. In order to rotate the timer adjustment knob you will require a flat screw driver.
OPERATING INSTRUCTIONS Colorant Selection 1. Ensure all gauges are set to zero before beginning. 2. Identify the colorant to be dispensed. 3. Release the table brake and rotate the table until the desired colorant is directly over the dispensing shelf. 4.
Dispensing 1. With the gauge correctly set, slowly and gently lift the plunger handle until it reaches the gauge knob. 2. Continue to hold for a few seconds to ensure that the cylinder has completely filled with colorant. NOTE: Do not open or operate the valve while charging the cylinder or air will enters the system and result in an inaccurate dispense.
CARE & CLEANING General Guidelines Don’t drop gauges down into end cap. Lower gauges manually back into end cap to prevent damage. Keep the machine clean and practice good housekeeping to promote dispensing accuracy. Do not use the pump as a handle while rotating the turntable. Grab the edge of the turntable to rotate.
SERVICE INSTRUCTIONS For technical support, contact HERO Customer Service at 800-494-4376 or customercare@hero.ca. CAUTION: Remove power to the dispenser prior to performing any service operations. Piston Seal Replacement 1. Remove gauge from canister. 2. Loosen the two set screws from the end cap assembly and allow sleeve (if equipped) to drop down around the pump cylinder.
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The sealing edge should not be curled, nicked or in any other way damaged. 20. Place the end cap assembly over plunger shaft and firmly down onto the cylinder. 21. Attach plunger handle to the plunger. HERO recommends using Loctite 401 on the threads. DO NOT OVER TIGHTEN.
25. While keeping the plunger shaft pressed down and the end cap sleeve in place, secure the end cap to cylinder with set screws. DO NOT OVER TIGHTEN. 26. Install the gauge and check the calibration. Recalibrate if necessary. 27. Prepare the pump for usage by following priming instructions. Valve Replacement 1.
Gauge Calibration – Non-micro (2 oz. only) NOTE: Gauges are precise measuring devices and they have been factory calibrated and matched to a specific canister. Moving a gauge to any other canister will negate the calibration and result in inaccurate dispensing.
New Gauge Calibration – Micro NOTE: Gauges are precise measuring devices and they have been factory calibrated and matched to a specific canister. Moving a gauge to any other canister will negate the calibration and result in inaccurate dispensing. Should a new gauge be required, the following process must be completed to calibrate it. 1.
TROUBLESHOOTING For technical support, contact HERO Customer Service at 800-494-4376 or customercare@hero.ca. PROBLEM CAUSE SOLUTION Intermittent spurts of Low colorant level, allowing air into Fill canister and operate the plunger colorant from the nozzle the pump cylinder. several times, without opening the during dispensing valve.
Parts List NOTE: Some parts may not be available as individual items and may only be sold as part of a sub-assembly. Contact HERO Customer Care for details. D23 Canister MANL-00005-A - D Series Rotary Dispensers.docx...
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Counter Top Base * BL-2005 replaces BL-2004 on 220V 50Hz dispensers * BL-2001 replaces BL-2000 on 220V 50Hz dispensers MANL-00005-A - D Series Rotary Dispensers.docx...
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Floor Stand Base * Bl-XXXX replaces BL-3761 for 12 position floor stand * Bl-XXXX replaces BL-3359 for 12 position floor stand MANL-00005-A - D Series Rotary Dispensers.docx...
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