Notification Profile Troubleshooting - Blackberry 8703e User Manual

Assign a ring tone to a contact
1. In the address book, highlight a contact.
2. Click the trackwheel.
3. Click Edit.
4. Click the trackwheel.
5. Click Add Custom Phone Tune.
6. Set a ring tone.
7. Click the trackwheel.
8. Click Save.

Notification profile troubleshooting

My device is vibrating more times than expected
For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your
notification profile. The device vibrates until the caller or the wireless network ends the connection.
I am not receiving notification for incoming calls or messages
Try performing the following actions:
• In the profile list, verify that the Off profile is turned off.
• In a notification profile exception, verify that the Custom Phone Tune field is not set to Mute.
I cannot set some fields when creating a Calls From notification profile exception
If you assign a custom ring tone to a contact in the address book, a Calls From profile exception appears in the profile list. Because these
exceptions are for calls only, you can only set the Custom Phone Tune field.
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