Page 1 BlackBerry Wireless Handheld Version 4.1 User Guide...
Page 2 Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion”...
Page 3 Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.
Page 5: Table Of Contents
Contents Enterprise activation............................9 Email messages ..............................11 PIN messages ...............................17 SMS messages..............................19 MMS messages..............................23 Search................................... 27 Attachments ................................29 Synchronizing data ............................33 Backing up and restoring device data ......................35 Typing ................................... 37 Phone..................................41 Browser................................49 Downloading ...............................53 Contacts ................................57 Calendar................................
Page 6 Alarm..................................69 Calculator................................71 Bluetooth................................73 Date and time..............................75 Profiles.................................. 77 Screen display ..............................81 Language................................85 Power and battery ..............................87 Network coverage ............................. 89 SIM card ................................93 Security ................................95 Third-party program control..........................101 BrickBreaker ..............................105 Service books..............................107 Frequently asked questions..........................109 General —...
Page 7 Attachments — frequently asked questions ....................123 Synchronization — frequently asked questions...................127 Phone — frequently asked questions......................131 Browser — frequently asked questions......................135 Contacts — frequently asked questions ....................... 139 Calendar — frequently asked questions......................141 Bluetooth — frequently asked questions ..................... 143 Security —...
Page 9: Enterprise Activation
Activation might appear on the Home screen. Click administrator. Enterprise Activation to check the activation status. If you do not have access to a BlackBerry Enterprise If Enterprise Activation does not appear on the Home Server version 4.0 or later, see the printed...
Page 10 User Guide...
Page 11: Email Messages
Email messages Open messages Note: If your BlackBerry® device is integrated with more Send email messages than one email account, you might be able to open Save draft messages messages from the message list for a specific email account. Add multiple contacts to a message...
Page 12: Manage Messages
To remove the original message from a reply, click the trackwheel. Click Delete Original Text. Resend sent messages If your BlackBerry® device is integrated with more To change the text in a sent message and resend it, in than one email account, you might be able to manage the open message, click the trackwheel.
Page 13 5. Click Save. Related topic Note: You can also add an auto signature in the BlackBerry Reconcile deleted messages (See page 33.) Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop Mark messages as opened or browser to add an auto signature.
Page 14 From or Sent to fields. About out-of-office replies (See page 14.) You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet About filters Service™, log in to your account using a desktop You can create filters to specify which email messages browser to create filters.
Page 15 BlackBerry® device. • To delete the filter, click a filter. Click Delete. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the Create filters quickly BlackBerry Internet Service™, log in to your account...
Page 16 User Guide • To display counts for unread messages, select To view received messages or call logs for incoming Unread. phone calls, in a messages list, press the Alt key + I. To view voice mail messages, in a messages list, press •...
Page 17: Pin Messages
A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If Manage PIN messages you know the PIN of another BlackBerry device user, Open a message. Click the trackwheel. Click one of you can send a PIN message to that person. PIN...
Page 18 User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
Page 19: Sms Messages
Find your SMS number Send SMS messages In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled Add contacts to an SMS message for SMS, this number is also your SMS number. Save draft messages...
Page 20 User Guide 5. Type the SMS-compatible phone number. Note: To remove previous SMS messages from a reply 6. Click the trackwheel. message, click the trackwheel. Click Remove History. 7. Click Continue. 8. Type a message. Resend sent SMS messages 9. Click the trackwheel. To resend an SMS message to the same contact, in the 10.
Page 21 4: SMS messages Manage cell broadcast channels In the device options, click Advanced Options. Click Cell Broadcast. Click a channel in the list. Perform one of the following actions: • To receive messages from a channel, click Add Channel. • To set a name for the selected channel, click Set Nickname.
Page 22 User Guide...
Page 23: Mms Messages
Save draft messages In the phone, the My Number field displays your Add multiple contacts to a message phone number. If your BlackBerry® device is enabled Set the importance level for MMS, this number is also your MMS number. Set delivery and read notification...
Page 24: Manage Mms Message Attachments
User Guide Set delivery and read notification 9. Type a message. 10. Click the trackwheel. When composing an MMS message, click the trackwheel. 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 2. Click Options. 12. Click a contact, appointment, image, or audio file. 3.
Page 25 5: MMS messages • Forward • Reply To All • Delete Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.
Page 26 User Guide...
Page 27: Search
(PIM) items, such as tasks, memos, contacts, and calendar entries, Recall searches on your BlackBerry® device. You can also manage PIM items from the search results list. To view your saved searches, in a messages list, click the trackwheel.
Page 28: Search Shortcuts
Recipient. PIM items. Note: Related topic If your BlackBerry® device is integrated with more How do I search for text in a file attachment? (See than one email account, you might be able to start a page 124.) search from the message list for a specific email account.
Page 29: Attachments
Examples of embedded content include tables, images, If your device is integrated with an account that uses footnotes, text boxes, or comments. BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device. View tables in attachments In a messages list, a paper clip icon appears beside messages with attachments.
Page 30: View Presentations
User Guide View attachment information To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To view the size, author, publication date, and other To zoom to the original image size, click the information about the attachment, open the trackwheel.
Page 31 V. Select a worksheet. Press the You can only navigate presentation attachments if Enter key. your BlackBerry® device is integrated with an account To change the column size, press W. that uses BlackBerry Enterprise Server™ version 4.1 or To turn on or turn off column and row labels, press H.
Page 32 User Guide To move between presentation views, in a presentation, press M.
Page 33: Synchronizing Data
If you turn on email reconciliation, any messages that To set how deleted messages are reconciled between you file or delete on your BlackBerry® device should your BlackBerry® device and desktop email program, also be filed or deleted in your desktop email program.
Page 34 You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network.
Page 35: Backing Up And Restoring Device Data
(PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the...
Page 36 User Guide...
Page 37: Typing
AutoText to correct spelling and to replace 9. Click Save. abbreviations with complete words. Your BlackBerry® device has built-in AutoText entries Related topic that correct common mistakes. For example, AutoText What is the Insert Macro menu item? (See page 38.) changes hte to the.
Page 38: Cut Or Copy Text
User Guide Turn off AutoText for SMS messages To type an accented or special character, hold the letter key and roll the trackwheel. In the device options, click SMS. Set the Disable To insert a currency symbol, press the Currency key. AutoText field to Yes.
Page 39: Home Screen
10: Typing Why can’t I use shortcuts on the Home screen? The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. To use shortcuts, in the general phone options, set the Dial From Home Screen field to No. Note: Depending on your theme, a programs list might be available.
Page 40 User Guide...
Page 41: Phone
Phone Find your phone number Reset call timers Make phone calls Phone shortcuts Make emergency calls Phone — frequently asked questions Make calls using speed dial Find your phone number Check voice mail In the phone, the My Number field displays your Answer calls phone number.
Page 42: Make Emergency Calls
You should be able to make emergency calls even if number is specified in the phone options. your BlackBerry® device is locked or the SIM card is Depending on your theme, the number of new or not inserted. If your device is not connected to the...
Page 43: Make Conference Calls
3. Press the Send key. Warning: 4. During the second call, click the trackwheel. Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can 5. Click Join. occur. See the BlackBerry Safety and Product...
Page 44: Change Speed Dial Numbers
User Guide About call logs To disconnect one contact from a conference call, click the trackwheel. Click Drop Call. Select a contact. Click Call logs appear when you open the phone. Missed the trackwheel. call logs also appear in a messages list. Depending on To disconnect from a conference call without your theme, missed calls might also appear on the disconnecting your contacts, click the trackwheel.
Page 45: Forward Calls
11: Phone 3. Click Enable. Note: Before you enable call forwarding, verify that you have 4. Click the trackwheel. call forwarding phone numbers added. Depending on 5. Click Save. your SIM card, the phone numbers for your call forwarding profiles might already be specified. You Related topics might not be able to change them or add new ones.
Page 46 2. In the Number field, type the main phone number About automatic volume control (See page 46.) for a corporation. 3. Set how long the BlackBerry® device waits before About smart dialing dialing an extension. 4. In the Extension Length field, set the default You can specify default country and area codes so that length for extensions.
Page 47 TTY devices. If you connect Your device can dial emergency numbers in FDN your BlackBerry® device to a TTY device, calls that you mode, even if the numbers are not in the FDN list. receive on your device are converted to text.
Page 48: Reset Call Timers
User Guide 4. Type the PIN2 code provided by your service To call your voice mail access number, hold 1. provider. To type letters in phone numbers, hold the Alt key and 5. Click the trackwheel. type letters. 6. Type a name and a phone number. To mute a call, press the Mute button.
Page 49: Browser
Browser About the browser Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses Go to web pages the BlackBerry Enterprise Server™, the BlackBerry Use the browser Browser also enables you to view your corporate intranet.
Page 50: View Images
User Guide To open the browser and display a list of useful Related topic bookmarks provided by your service provider, press the Navigate images (See page 50.) Convenience key. To follow a link, click the link. Click Get Link. Navigate images To stop loading a web page, click the trackwheel.
Page 51: Create Bookmarks
12: Browser View files 5. Type a message. 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ 7. Click Send. version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser.
Page 52: Browser Shortcuts
To view all images, press Q. Related topic To open the browser options, press O. How do I set BlackBerry Browser security options? (See To move down a page, press the Space key. page 137.) To move up a page, press the Shift key + the Space key.
Page 53: Downloading
Manage ring tones (See page 77.) To view a list of programs that are currently loaded on About profiles (See page 77.) your BlackBerry® device, in the device options, click Legal notice (See page 149.) Advanced Options. Click Applications. To view details for a third-party program, on the Applications screen, click the program.
Page 54 You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You Why can’t I load new programs onto my device? can also set which hosts provide this information to Why did a new program appear on my device? you.
Page 55 13: Downloading Can I listen to a ring tone before I download it? Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.
Page 56 User Guide...
Page 57: Contacts
Contacts Manage contacts Add contacts Manage contacts Click a contact. Click one of the following menu items: • View Create mailing lists • Edit Manage mailing lists • Delete Manage contacts in mailing lists Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetooth-...
Page 58: About Categories
IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a Note: task on your BlackBerry® device, but only one When you delete members from a group or delete a category synchronizes with the task in your desktop group, the contacts remain in the address book.
Page 59 About remote address book search 6. Click Save. To find and add contacts from your company address book, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ Sort contacts, tasks, or memos by version 3.5 or later for Microsoft® Exchange, category BlackBerry Enterprise Server version 2.2 or later for...
Page 60 User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete.
Page 61: Calendar
5. Click the trackwheel. About the calendar 6. Click Save. In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Notes: Week, and Month views show all your appointments for If your appointment recurs, perform the following the selected time period.
Page 62 In the calendar options, set the Default Reminder Space key. field to the amount of time before the appointment that the BlackBerry® device should remind you. The Related topics default is 15 minutes. Change the default reminder time for appointments and meetings (See page 62.)
Page 63: Calendar Shortcuts
15: Calendar To delete an appointment or meeting, click the To move to the next day, week, or month, press the appointment or meeting. Click Delete. Space key. To move to the previous day, week, or month, press the Shift key + the Space key. Respond to meeting invitations To move the cursor horizontally in Week view, hold the In an open meeting invitation, click the trackwheel.
Page 64 User Guide...
Page 65: Tasks
Tasks Create tasks In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Change task status Manage tasks Create categories Click a task. Click one of the following menu items: Apply categories to contacts, tasks, or memos •...
Page 66 User Guide...
Page 67: Memos
Memos Write memos Can I clear all the categories that apply to a contact, task, or memo? Manage memos How do I know how many contacts, calendar entries, Create categories tasks, or memos I have saved? Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items...
Page 68 User Guide...
Page 69: Alarm
Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Why didn’t my alarm notify me on a Alarm — frequently asked questions Saturday or Sunday? In the alarm, verify that the Active on Weekends field Set the alarm is set to Yes.
Page 70 User Guide...
Page 71: Calculator
Calculator Calculator shortcuts Use the calculator memory Copy and paste calculations To add, press O. To subtract, press I. Convert measurements To multiply, press A. Calculator shortcuts To divide, press G. To clear the screen, press Y. Use the calculator memory To clear the last entry, press T.
Page 72 User Guide...
Page 73: Bluetooth
Bluetooth-enabled devices After you pair with a Bluetooth-enabled device, you Use Bluetooth wireless technology during a call can set your BlackBerry device to connect with that Share your address book with a paired Bluetooth- Bluetooth-enabled device without prompting you. enabled device Bluetooth —...
Page 74 Edit the paired Bluetooth-enabled device name. Transfer field, perform one of the following actions: • Set whether the paired Bluetooth-enabled device • To share all the contacts in your BlackBerry® can connect with your BlackBerry® device without device address book, select All Entries. prompting. •...
Page 75: Date And Time
Date/Time Source field to BlackBerry. If you have set the Date/Time Source field to Network Set the date and time or BlackBerry, you can update the time. On the Date/ Time screen, click the trackwheel. Click Update Time. In the device options, click Date/Time.
Page 76 User Guide...
Page 77: Profiles
Manage notification profiles profile that specifies which sounds to use, whether to Click a profile. Click one of the following menu items: notify you when the BlackBerry® device is in or out of • Edit the holster, and what volume level to use. You can use different sounds for each type of item.
Page 78 In the profiles list, click a profile exception. Perform one of the following actions: The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this profile • To edit a profile exception, click Edit.
Page 79: Silence Your Device
Silence your device For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not To silence your BlackBerry® device, in the profiles list, determined by the number of beeps that you set in select the Quiet profile.
Page 80: During A Call
Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
Page 81: Screen Display
To turn on the screen, roll the trackwheel or press a in various lighting levels. key. When your BlackBerry® device is not used for a The device is also designed to adjust the backlighting period of time, the screen turns off to conserve battery level automatically as the lighting level in your power.
Page 82 Depending on your service provider, you might be able preferred vendor of background images. In the to set a theme on your BlackBerry® device that pictures list, click the trackwheel. Click More Images. changes how items such as programs, indicators, words, and icons appear.
Page 83 Notes: You might not be able to delete themes that are You cannot hide the Options and Turn Wireless On/ preloaded on your BlackBerry® device. Turn Wireless Off icons. Depending on your theme, you might not be able to Download themes move or hide other icons.
Page 84 User Guide...
Page 85: Language
Set the display language correctly on my device? Set the input language If your BlackBerry® device is integrated with the Add or remove a display language BlackBerry Enterprise Server™ and the BlackBerry Why do some characters not appear correctly on my...
Page 86 User Guide...
Page 87: Power And Battery
7. Click Save. About power off and reminders Related topic If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the About power off and reminders (See page 87.) Home screen and selecting Turn Off, your device...
Page 88: Reset The Device
User Guide Reset the device Remove and reinsert the battery.
Page 89: Network Coverage
Network coverage Connect to the wireless network Your BlackBerry® device attempts to connect to a preferred network based on the order in which the Add networks to the preferred network list networks appear in your preferred network list. If no...
Page 90: Preferred Network List
How do I select a network when preferred network list traveling? 1. In the device options, click Network. In most cases, your BlackBerry® device automatically roams to an appropriate network. 2. Click the trackwheel. If you have a preferred network list, your device scans 3.
Page 91 How do I register my device with the network? When you select a different network or load new programs, your BlackBerry® device should register with the network automatically. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel.
Page 92 User Guide...
Page 93: Sim Card
SIM card. The SIM If you attempt to copy a SIM card contact with a card phone book is different from the BlackBerry® phone number that matches that of a contact that is device address book. If you use a different SIM card in...
Page 94: Change The Sim Card Pin Code
If you change SIM cards, any SMS messages that are saved on the new SIM card are imported to your BlackBerry® device, and then they are removed from the SIM card. Set SIM card security In the device options, click Advanced Options.
Page 95: Security
About the device password In the device options, click Security Options. If you type your BlackBerry® device password incorrectly five times, you must type blackberry before 2. Click General Settings. you can continue. The next time that you type your 3.
Page 96: Lock And Unlock The Device
Lock and unlock the keyboard Related topics About the device password (See page 95.) To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock. Turn off the device password (See page 96.) To unlock the keyboard, double-click the trackwheel.
Page 97: About Encryption Keys
About encryption keys on the BlackBerry® device. While the password is Encryption keys are used if your BlackBerry® device is copied on the clipboard, it is not encrypted. integrated with an account that uses the BlackBerry Enterprise Server™...
Page 98: Verify Security Software
The security self tests program is designed to verify In the password keeper, click a password. Click one of that security software is implemented properly on the following menu items: your BlackBerry® device. The tests should run automatically when your device restarts. • View •...
Page 99: Set Owner Information
28: Security Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
Page 100 User Guide...
Page 101: Third-Party Program Control
Set permissions for third-party programs You can set whether third-party programs on your Control external connections BlackBerry® device can use data or connections from Control connections with the device other programs. For example, a third-party program might use data from personal information...
Page 102: Control External Connections
Setting permissions for third party programs can significantly affect the operation of third-party Related topics programs on your BlackBerry® device. If you are About permissions for third-party programs (See page unsure about how changing these settings might 101.)
Page 103 (PIM) items, such as tasks, memos, contacts, communicate with other programs on your and calendar entries, set the PIM field. BlackBerry® device, such as the device • To control whether third-party programs can runtime store, persistent store, and global e access the key store, set the Key Store field.
Page 104 User Guide...
Page 105: Brickbreaker
BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. BrickBreaker scoring • Life gives you an additional life. How do I set the speed of the paddle? How do I accelerate the paddle? BrickBreaker scoring Can I change the volume for the game? •...
Page 106 User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site.
Page 107: Service Books
Receive new service books Service books arrive on your BlackBerry® device in one of the following ways: • over the wireless network from your service provider or system administrator •...
Page 108 User Guide...
Page 109: Frequently Asked Questions
Frequently asked questions General — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Phone —...
Page 110 User Guide...
Page 111: General - Frequently Asked Questions
About. To return to the device options, press the Escape button twice. Why is there a flashing light on my device? The notification LED on the top of your BlackBerry® device flashes different colors to indicate various states.
Page 112 User Guide...
Page 113: Email And Pin Messages - Frequently Asked Questions
Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the How do I change how long messages and phone call To screen? logs remain in a messages list? Why can’t I send messages? How do I restrict the types of email messages that are sent to my device? Why can’t I receive messages?
Page 114 Yes, provided that you are not in a wireless coverage area or that your BlackBerry® device is not connected Why can’t I receive messages? to the wireless network. If a clock icon appears beside...
Page 115 You must perform an initial email reconciliation with phone numbers, web sites, and email addresses. When the BlackBerry Desktop Software so that the folders in you receive a message that contains a link, click the your desktop email program appear on your device.
Page 116 Messages When you make or receive a call, the BlackBerry® that you delete on your device are also deleted in your device creates a call log that contains information desktop email program.
Page 117 You cannot add, edit, or delete folders from your the messages options, click Email Filters. In the From BlackBerry® device. To add, edit, or delete a folder, field, specify part of the sender's address and use an change it in your desktop email program and reconcile asterisk (*) in place of the remaining part.
Page 118 User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options.
Page 119: Sms Messages - Frequently Asked Questions
Yes. In the messages options, click General Options. Verify that you are in a wireless coverage area and Set the Hide Sent Messages field to Yes. that your BlackBerry® device is connected to the wireless network. See the printed documentation that Notes:...
Page 120 User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options...
Page 121: Mms Messages - Frequently Asked Questions
Can I view the size of my MMS the Multimedia Reception field. messages before I send them? To set when your BlackBerry device receives MMS messages, set the Automatic Retrieval field. Yes. In the open message, click the trackwheel. Click...
Page 122 User Guide...
Page 123: Attachments - Frequently Asked Questions
Why do some characters not appear correctly on my integrated with an account that uses BlackBerry device? Enterprise Server version 4.0 or later or the BlackBerry Internet Service. Can I view file attachments on my Contact your system administrator or service provider for more information.
Page 124: Spreadsheet Attachments
Column Width field to Large. To view the text on your BlackBerry® device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
Page 125: Document Attachments
37: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able...
Page 126 User Guide...
Page 127: Synchronization - Frequently Asked Questions
Why do some characters in my desktop calendar not wireless network? appear correctly after synchronization? Yes. If your BlackBerry® device is integrated with an Why are some of my email messages not reconciling account that uses BlackBerry Enterprise Server™ over the wireless network? version 4.0 or later, verify that wireless...
Page 128 Click Reconcile If you use the BlackBerry Desktop Software to turn on Now. wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the BlackBerry Desktop Software.
Page 129 Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft®...
Page 130 User Guide...
Page 131: Phone - Frequently Asked Questions
Can I change how my phone number appears in the or keyboard is locked? phone? The BlackBerry® device is designed to enable you to Why isn’t the ring tone being played the number of make emergency calls when your device or keyboard times that I have set? is locked.
Page 132 Yes, if the wireless network coverage indicator Can I use call forwarding? displayed on your BlackBerry® device shows the Yes, if your service provider plan includes call device is capable of simultaneous voice and data forwarding and your SIM card is provisioned for the connections.
Page 133: Answering Or Ending Calls
Phone List View field. How do I stop my device from answering or ending calls automatically? If you use a holster with your BlackBerry® device, you can set how calls are handled when you insert or remove your device from the holster.
Page 134 User Guide...
Page 135: Browser - Frequently Asked Questions
Can I use the BlackBerry Browser? How do I select images and text on a web page? Yes, if your BlackBerry® device is integrated with an What is the Available Offline check box that appears account that uses BlackBerry Enterprise Server™...
Page 136 If you select the Available Offline check box, you can page address. Save the changes. view a web page when your BlackBerry® device is not connected to the wireless network or when you are Depending on your service provider, you might not be outside a wireless coverage area.
Page 137: Security Options
To apply TLS to the connection between the How do I change which browser BlackBerry Enterprise Server and a web server, set the opens when I click a link in an open TLS Default field to Proxy. Set the Allow HTTPS message? Redirections field to Yes.
Page 138 User Guide To set whether you are prompted about server security issues, set the fields in the Server Authentication section. If you set a field to No, connections should be prevented if a server security issue occurs. To set whether you are prompted about client security issues, set the fields in the Client Authentication section.
Page 139: Contacts - Frequently Asked Questions
What are the User 1, User 2, User 3, and User 4 fields information about your contacts, such as spouse name on the New Address screen? or nickname. You can set up your BlackBerry® Desktop Why does the Add Custom Phone Tune option not Software to synchronize with these custom fields in appear? your desktop email program.
Page 140 User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile.
Page 141: Calendar - Frequently Asked Questions
Calendar — frequently asked questions How do I expand the number of hours Can I synchronize PIM items over the wireless network? that are shown in the calendar? Are there any restrictions for using the calendar with In the calendar options, set the Start Of Day and End Lotus Notes? Of Day fields.
Page 142: Calendar Reminders
How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device.
Page 143: Bluetooth - Frequently Asked Questions
Bluetooth — frequently asked questions How do I connect my BlackBerry device with another See the BlackBerry Desktop Software Online Help for Bluetooth-enabled device? more information about connecting your device to your computer using a Bluetooth wireless connection. How do I connect my BlackBerry device with my...
Page 144 You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes.
Page 145: Security - Frequently Asked Questions
Why do additional security features appear in the from my device? device options? If your BlackBerry® device is integrated with an How do I specify the criteria for random passwords account that uses BlackBerry Enterprise Server version that are generated in the password keeper? 4.0 or later, you can regenerate encryption keys from...
Page 146 User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show...
Page 147: Shortcuts
Shortcuts Home screen shortcuts To show a hidden icon on the Home screen, hold the Alt key and click the trackwheel. Click Show All. Hold Options and fields shortcuts the Alt key and click a crossed-out icon. Click Hide Navigating screens shortcuts Application.
Page 148: Editing Text Shortcuts
User Guide Options and fields shortcuts To cut the selected text, press the Shift key + the Backspace/Delete key. To select a check box, press the Space key. To clear a To copy the selected text, press the Alt key and click check box, press the Space key again.
Page 149: Legal Notice
Legal notice © 2006 Research In Motion Limited. All rights The BlackBerry handheld and/or associated software reserved. The BlackBerry and RIM families of related are protected by copyright, international treaties, and marks, images and symbols are the exclusive various patents, including one or more of the following U.S.
Page 150 User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
Page 151: Index
Index address book attachments about, 29, 31 adding, 12 opening, 31 addresses about, Convenience keys , 82 image, 50 accepting link, 50 meeting invitations, 63 web page, 50 service books, 107 alarm accessibility, default volume , 47 frequently asked questions, 69 activation, enterprise notification, 69 adding...
Page 152 50 paired devices list, 143 See also web pages phone, 74 browser push radio, 73 about, 54 radio icon, 143 notification options, 54 removing paired devices, 74 turning on, 54 setting BlackBerry device name, 74 trusted device, 74, 144...
Page 153 call logs about, 44 cache, browser , 52 adding notes, 44 calculator deleting notes, 44 converting measurements, 71 editing notes, 44 copying calculation, 71 forwarding notes, 44 memory, 71 setting, 44 shortcuts, 71 using, 44 calendar call waiting about, 61 requirements for using, 132 changing default reminder length, 62 setting, 46...
Page 154 User Guide sorting tasks by, 59 adding to SMS messages, 20 cell broadcast messages allowing duplicate, 139 about, 20 applying categories, 59 managing channels, 21 assigning speed dial, 44 turning on, 20 calling, 41 changing changing in profile exceptions, 78 appointments, 62 clearing all categories, 140 bookmarks, 51...
Page 155 filters quickly, 15 meetings, 63 generic filters, 117 memos, 67 links, 115 MMS messages, 24 mailing lists, 57 multiple messages, 13 MMS messages, 23 networks from list, 90 PIN messages, 17 original text from reply, 12 profile exceptions, 78 over the wireless network, 33 profiles, 77 password keeper passwords, 98 random passwords, 97...
Page 156 User Guide changing, 95 adding signature, 13 setting, 95 changing, 12 turning off, 96 deleting, 12 dialing filing, 12 adding pause, 59 filtering, 116 adding wait, 59 forwarding, 12 using letters, 43 frequently asked questions, 113 See also calls; phone opening, 11 disconnecting, from wireless network redirecting from folders, 15, 117, 128...
Page 157 about, 29 folders changing display of, 124 adding for bookmarks, 52 frequently asked questions, 123 available for email redirection, 117 memory use for, 124 changing, 117 navigating, 31 collapsing, 12, 52 opening, 29 expanding, 12, 52 opening table of contents, 29 redirecting email messages from, 15, 128 presentation attachments, 31 redirecting sent items, 15...
Page 158 User Guide groups, See mailing lists keyboard lock , 96 keys, encryption , 97 hiding browser, 50 language phone number, 133 adding, 85 programs, 83, 147 removing, 85 sent messages, 115 setting, 85 sent SMS messages, 119 light tracked changes in attachments, 125 Bluetooth connection indication, 111 high importance, setting coverage area indication, 111...
Page 159 changing attendees, 63 setting notification for, 77 deleting, 63 setting search criteria, 27 inviting attendees, 63 shortcuts, 16 number of, 140 stop forwarding, 117 MMS messages opening, 62 recurring, 62 about, 23 removing attendees, 63 attachments, 23 requirements for creating, 127 deleting, 24 responding to invitations, 63 filtering, 121...
Page 160 User Guide changing, 90 options, 146 changing order, 90 passwords deleting networks, 90 call blocking, 45 scanning for networks when adding, 90 changing password keeper password, 98 notification copying, 98 flashing light, 111 creating random, 97 for browser push, 54 criteria for random passwords, 146 for MMS messages, 121 deleting in password keeper, 98...
Page 161 See also calls about, 77 phone book, See address book; contacts alarm, 69 phone calls, See calls creating, 77 pictures, navigating creating exceptions, 78 , 50 PIN code, changing for SIM card security deleting, 77 , 94 PIN messages editing, 77 about, 17 enabling, 77 adding contacts, 12...
Page 162 User Guide MMS messages, 24 searches, 27 PIN messages, 17 sent email messages, 13 SMS messages, 20 SMS messages, 20 requirements web page requests, 51 browser, 135 web pages, 51 call blocking, 132 scheduling call forwarding, 132 appointments, 61 call waiting, 132 appointments quickly, 62 email reconciliation, 127 meetings, 62...
Page 163 locking device, 96 receiving, 107 memory cleaning, 145 restoring deleted, 107 password keeper, 97 viewing, 107 permissions for third-party programs, 102 service, searching by , 27 setting regenerating encryption keys, 97 S/MIME, 145 alarm, 69 self tests, 98, 145 alarm volume, 69 setting third-party program permissions, 101 call waiting, 46 SIM card, 94...
Page 164 User Guide See also viewing snooze silencing setting for alarm, 69 alarm, 69 setting for calendar, 142 device, 79 setting for tasks, 142 SIM card using for alarm, 69 editing phone number, 133 software version , 111 removing SMS messages from, 94 sorting, PIM items by category , 59 security, 94...
Page 165 dismissing all reminders, 142 filters, 15 frequently asked questions, 65 out-of-office reply automatically, 14 number of, 140 profile exceptions, 78 opening, 65 speakerphone during calls, 43 turning on setting notification for, 77 showing in the calendar, 142 alarm snooze, 69 snooze, 142 Bluetooth radio, 73 sorting by category, 59...
Page 166 User Guide viewing canceling requests, 50 animated graphics, 136 copying addresses, 50 AutoText entries, 37 opening, 49 contacts, 57 refreshing, 50 filed messages, 13 saving, 51 filters, 15 saving requests, 51 images, 50 select mode, 49, 136 information about file attachments, 30 sending addresses, 51 list of programs, 53 setting notification for, 77...

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