Frequently Asked Questions - Aircare Tower Manual

FREQUENTLY ASKED QUESTIONS

Q
Where is my serial number?
Q
Why isn't my unit running?
Q
The display is flashing "20," what
does this mean?
Q
The display is flashing"--," what
does this mean?
Q
Why isn't my humidity increasing?
Q
Why isn't the left water bottle
emptying?
Q
Why is my Tower flashing "F"
when it has water in it?
Q
How often should I replace my
wicks?
Q
Can I order replacement parts?
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
phone 800.547.3888
A
Your serial number is on the sticker on the back of your unit.
_ _ _ _ _ _ _ _ _ _
You can write it here for future reference:
A
• Make sure your bottles are installed correctly and there is
water in the base.
(see step 6)
• Your unit has reached your set humidity level.
A
Your humidity level is below 20%. Try increasing your fan
speed and output level.
A
Your humidity level is over 90%. Try lowering your fan speed
and output level.
A
• It can take 2-3 days for your new humidifier to bring your
humidity up, especially if it is very dry in your home.
• If your wicks are old, replace it with a new one.
A
The Tower will empty the right bottle first.
A
Check that the white float in the Tower's interior base is
moving freely and not stuck.
A
Your water's mineral content dictates how often your wicks
need replacing. Harder water means more frequent changes.
Using our Bacteriostat (part #1970) can help keep your unit
cleaner and lengthen the life of your wicks. Always change
your wicks at the beginning of every season.
A
Yes! Your Tower's parts and their part numbers are listed on
page 2.
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