Troubleshooting - sunjoe MJ506E Operator's Manual

Troubleshooting

Problem
Motor does not run
Motor power drops
Motor performance drops
Grass collection bag
not filling sufficiently
Only a company specialist may be able to correct faults that cannot be rectified with the aid of this table. Please call the
Snow Joe ® + Sun Joe ® customer service center at 1-866-SNOWJOE (1-866-766-9563).
Remedy
• Check mains, extension cord, and circuit-breaker (fuse).
• Clean discharge channel/housing.
• Start lawn mower on short grass or in a previously mowed area and tilt back.
• Correct the cutting height.
• Check that you are using a suitable extension cord of proper gauge and
length (see Extension Cord Chart pg. 2).
• Power source (e.g. generator) has too low voltage.
• Correct the cutting height.
• Clean discharge channel/housing.
• Replace or resharpen mowing blades (contact an authorized Snow Joe
+ Sun Joe ® service center).
• Correct the cutting height.
• Allow the lawn to dry.
• Clean the discharge channel/housing.
13
®