Electrolux EW8F8669Q9 User Manual page 52

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Problem
The programme does
not start.
The appliance fills
with water and drains
immediately.
The spin phase does
not operate or the
washing cycle lasts
longer than usual.
There is water on the
floor.
You cannot open the
appliance door.
The display does not
show the wireless in‐
dicator
Possible solution
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause
• If the delay start is set, cancel the setting or wait for the
end of countdown.
• Make sure that the detergent dispenser is firmly closed.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected pro‐
gramme.
• Make sure that the drain hose is in the correct position.
The hose may be positioned too low. Refer to "Installation
instruction".
• Set the spin programme. If the drain programme is not
available in the programme dial, it can be set via App'.
• Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Make sure that a washing programme that ends with water
in tub, has not been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum. If the spin and drain programmes are not available
in the programme dial, they can be set via App.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
If you need to open the door, please read carefully "Emer‐
gency door opening".
• Make sure that the Remote Start is not activated. Deacti‐
vate it.
• Check the wireless signal.
• Make sure that the wireless connection is on. Refer to
paragraph "Configuring the washing machine wireless
connection" in "Wi-Fi - Connectivity setup" chapter.
• Check your home network and router.
.
• Restart the router.
• Contact your wireless service provider if there are further
problems with the wireless network.
has been touched.