Malfunctions; Behavior In Event Of Faults; Malfunction Indication; Possible Troubleshooting - Record FlowControl User Manual

7

Malfunctions

7 Malfunctions
7.1

Behavior in event of faults

In the event of an irregularity or malfunction, different displays are shown depending on the control
unit connected.
IMPORTANT
If malfunctions that endanger the safety of individuals occur, the system must be turned off. It
may not be turned back on until the problem has been resolved by a professional and the
danger no long exists.
NOTICE
If the door performs a slow opening or closing movement, it may be a deliberate automatic re-
dundancy test.
7.1.1

Malfunction indication

NOTICE
In some cases, malfunctions can be remedied by the operator himself. If the operator does
not remedy the fault, please contact the responsible service centre.
Before you call, please make a note of the information which is shown on the display of the
BDE-D FC operating unit. This information gives the service technician important information
for possible troubleshooting.
Malfunction
Error display
No indication
CAN malfunction
7.1.2

Possible troubleshooting

– Based on the status display, malfunctions can be partially corrected by the user.
– If you are not sure, please contact the responsible service centre.
– Before you call, write down the data displayed on the BDE-D FC. These information give the tech-
nician important information for a possible troubleshooting.
– You can navigate from one malfunction to another by pressing the INFO button 2x quickly.
Example:
Which information?
Malfunction
Software versions
26 / 28
Display icon Description
How displayed? (Ex- Procedure
ample)
!
Menu
parameters
status
software
BAL_FlowControl_EN_1V3_REC_121-006454644
– Error is pending.
– Contact Service.
– Check connections.
– Contact Service.
– No connection to the controller.
– Contact Service.
– Is automatically displayed on the control
unit
– By pressing the INFO button 2x quickly, you
can access the settings. Then go to the
menu item [version].
!